Austin Subaru

Superb customer service:-) Came in for appointment for oil change, tire rotation and 2 recalls. Abel Aguirre was awesome!! Had me in & out the door in a little over 2 hours. My Came in for appointment for oil change, tire rotation and 2 recalls. Abel Aguirre was awesome!! Had me in & out the door in a little over 2 hours. My 2017 Subaru was clean and well serviced! Very happy with Austin Subaru. Abel goes above and beyond with his customers. Very professional and personable:-) More

Yay to puppies welcome in the waiting room, hooray for free coffee, comfortable reading chairs and FAST service! Nice amenities is much appreciated and makes service trips a breeze. free coffee, comfortable reading chairs and FAST service! Nice amenities is much appreciated and makes service trips a breeze. More

I'm happy! Austin, Sonny and Isaac were all great to work with. They made me feel comfortable and my car purchase very enjoyable. 22 23 24 25 Austin, Sonny and Isaac were all great to work with. They made me feel comfortable and my car purchase very enjoyable. 22 23 24 25 More

In & Out with no issues I'm impressed how well organized the Service department is, I was in for my 12K service, I even asked Joseph that the system s/w & radio s/w be chec I'm impressed how well organized the Service department is, I was in for my 12K service, I even asked Joseph that the system s/w & radio s/w be checked (since the radio at times wouldn't turn on), even with that I was still out under 30 minutes.. More

My service advisor was excellent! My Service Advisor, Susan, was excellent. She was kind, courteous, and she communicated exceptionally well. She made sure my vehicle service was done My Service Advisor, Susan, was excellent. She was kind, courteous, and she communicated exceptionally well. She made sure my vehicle service was done as quickly as possible. I felt like she was my advocate and that she cared about my comfort and convenience. She is amazing. More

Great service, great waiting area Free drinks from the coffee shop, and when the repair took longer than I had anticipated, they gave me a free Lyft voucher to run home. Overall can't Free drinks from the coffee shop, and when the repair took longer than I had anticipated, they gave me a free Lyft voucher to run home. Overall can't say enough good things about Austin Subaru's service department. More

Love working with this outstanding group of service advisers. What a great staff. They stay in touch with customers during the service. Also on hand: mood-improving chocolate and caffeine. advisers. What a great staff. They stay in touch with customers during the service. Also on hand: mood-improving chocolate and caffeine. More

Even still Okay, so you don't have a car wash and don't intend to invest in a portable unit. At the very least your service team should set lights, seats etc. ba Okay, so you don't have a car wash and don't intend to invest in a portable unit. At the very least your service team should set lights, seats etc. back to where they were and vacuum the car. I had to come in for my SECOND recall. Not exactly what I want to do with what little spare time I have. More

David in the service department was very nice. He explained everything to me, no hassle. My car was only there for a short while and they even provided me with a free Lyft service, since no loaner ca explained everything to me, no hassle. My car was only there for a short while and they even provided me with a free Lyft service, since no loaner cars were available. Overall, great service and experience! More

Everyone was genuinely NICE! The facilities are clean and customer service oriented. My sales rep explained everything and answered all my questions very patiently and the paperwork was a breeze. customer service oriented. My sales rep explained everything and answered all my questions very patiently and the paperwork was a breeze. More