Austin Subaru

The greatest customer service I have ever received. The service advisors are truly top notch quality. The service advisors are truly top notch quality. More

Best dealership experience I ever had. I have bought 3 brand new and two used cars in the past from different dealerships. This time in particular we were searching for a specific car. Non I have bought 3 brand new and two used cars in the past from different dealerships. This time in particular we were searching for a specific car. None of my local Subaru dealerships in the DFW area wanted to help us locate or order one from the manufacturer. Austin Subaru did have one coming and they said a small deposit would guarantee us the car to be reserved for us. When we went to pick up the car, everyone treated us very professionally. The first time I did not to have to haggle with a dealership. No waste of time. The car was delivered as promised, the price we were charged was as promised. I did not mind driving the 200 miles from Dallas to Austin. More

Service yesterday for routine maintenance was excellent! Professional staff was great! Always a great experience Professional staff was great! Always a great experience More

Great sales team, got a great deal on a new WRX and got a good value for my trade. Finance manager was able to get my payment to a spot I was happy with and wasn't pushy with extras. If I stay with a Subaru good value for my trade. Finance manager was able to get my payment to a spot I was happy with and wasn't pushy with extras. If I stay with a Subaru I will be going back. More

Service is terrible. They have not touched my car for 5 weeks. It’s still sitting in the parking lot They have not touched my car for 5 weeks. It’s still sitting in the parking lot More

I had an excellent experience with the service department. Love the video of the multipoint inspection! My service advisor was very helpful, explaining everything to me and making recommendation department. Love the video of the multipoint inspection! My service advisor was very helpful, explaining everything to me and making recommendations. More

I purchased a 2023 Subaru Crosstrek Limited from Austin Subaru. Wow! What a great experience. I called Austin Subaru from San Antonio and asked to speak to a sales representative. Christian Page, Product S Subaru. Wow! What a great experience. I called Austin Subaru from San Antonio and asked to speak to a sales representative. Christian Page, Product Specialist/Sales rep. answered. He immediately put me at ease as we discussed what car I wanted. Christian was so helpful, knowledgeable and very patient. My Subaru was in transit and it took a couple of weeks, in the mean time he texted me to keep me in the loop. We hadn’t met yet so he sent me a short video introducing himself. By the time my car arrived and I went to pick it up , I was ready to adopt Christian and introduce him to my granddaughter. All aspects of purchasing my Subaru from start to finish was a super positive experience. Thanks so much Austin Subaru and a great job Christian Page. More

Great service. Just realized that they also provide a short video showing the checking process. Arrange the rental car nicely. Just realized that they also provide a short video showing the checking process. Arrange the rental car nicely. More

Excellent service. No hassle transportation back and forth from home. Explained what can be done during next service etc! Great coffee to boot! No hassle transportation back and forth from home. Explained what can be done during next service etc! Great coffee to boot! More

Shopped for at least six weeks for a car. Found this place and everything was perfect. We were in and out in one day. Ellen was super patient with us - friendly but professional. She had to Found this place and everything was perfect. We were in and out in one day. Ellen was super patient with us - friendly but professional. She had to wait several times while we discussed and it never seemed to bother her. She even stayed late to help us get set up in the car even though she had family in town. Her salesmanship was excellent. Very knowledgeable and personable yet kept things moving. Dean was extremely well detailed in his description of the financing. He was very articulate and kind. Also very little pressure yet kept things moving. Everyone else I dealt with at the dealership was also professional yet laid back. I was very pleased with my whole experience. It rated above every other dealership we went to and far above most. This is definitely a dealership at least worth visiting, and may I suggest it be at the beginning of your search as it might shorten the process greatly. More