Austin Subaru

Fast and convenient for service. Evaluation of problem area accurately. Will be scheduling follow up for repair. Good first experience with Subaru of Austin👍🏼 Tganks area accurately. Will be scheduling follow up for repair. Good first experience with Subaru of Austin👍🏼 Tganks More

Just old fashioned good service. Refreshing! All the service writers I dealt with at Austin Subaru are courteous and patient, in my experience, and I appreciate that. Service can be an expensive All the service writers I dealt with at Austin Subaru are courteous and patient, in my experience, and I appreciate that. Service can be an expensive proposition, but it helps when you know up front about what the cost is going to be, and -- so far -- Austin Subaru has been good about that. The waiting area is comfortable and device-friendly. In my case, my service was completed well ahead of the initial time estimate, so that's good too. All in all, a positive experience. More

Easy scheduling of a service appointment. Was greeted with a friendly service staff and met with my service advisor who explained the process and how long it would take. Received good communication and with a friendly service staff and met with my service advisor who explained the process and how long it would take. Received good communication and friendly service. Very pleased with my experience. More

30,000 mile checkup I have dealt with Abel for several of my visits. Everyone involved is friendly and professional. Excellent service in every area! This was my first Su I have dealt with Abel for several of my visits. Everyone involved is friendly and professional. Excellent service in every area! This was my first Subaru purchase and I will definitely come back. More

Love my service department. Professional, explains everything clearly Recalls were explained Joseph was awesome, it was done in the allotted time frame! Thank you so much everything clearly Recalls were explained Joseph was awesome, it was done in the allotted time frame! Thank you so much More

Super smooth visit and was complete in well under the estimated time. Joseph was courteous and professional and I appreciate the nice waiting area. Thanks so much. estimated time. Joseph was courteous and professional and I appreciate the nice waiting area. Thanks so much. More

Recall and new key needed We came for a recall which was done easily on the airbags. We also came for a new key and did receive that, but no one told us we would not be gettin We came for a recall which was done easily on the airbags. We also came for a new key and did receive that, but no one told us we would not be getting a new key FOB also. That was disappointing. More

Anytime I come in for routine or scheduled service with Austin Subaru, I am always 100% satisfied and taken care of in a quick and reassuring way. Everyone is always incredibly friendly, the complimentary Austin Subaru, I am always 100% satisfied and taken care of in a quick and reassuring way. Everyone is always incredibly friendly, the complimentary coffee bar is excellent, and no matter how many people are waiting to get serviced, they turn us over quickly and wit wonderful customer service. More

Despite the volume of customers, we were checked in quickly and the work was done sooner than we expected. The visit was for the air bag recall. quickly and the work was done sooner than we expected. The visit was for the air bag recall. More

Honest Service I always receive terrific customer service from Will Heller and have full confidence in his knowledge and what parts and service my car needs (and doe I always receive terrific customer service from Will Heller and have full confidence in his knowledge and what parts and service my car needs (and doesn't need). He is not just a car service rep, but a specialist--extremely knowledgeable about cars, and a genuinely good person. He never rushes through an explanation and makes sure I understand everything. In short, he is TERRIFIC! Brandon Salensky, the person who followed up when my service was completed, was also great. He was very patient in answering thoroughly all of my questions. I trust coming to this location because I know they will not take advantage of me, and that means the world. More