
Austin Subaru
Austin, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great and thorough service Joseph was great and squeezed us in quickly as we were anxious about the outcome of our car and we had a trip planned the next day. He quickly remedie Joseph was great and squeezed us in quickly as we were anxious about the outcome of our car and we had a trip planned the next day. He quickly remedied the issue and we were still able to make our trip. More
Very clean facility and friendly staff. Kept me up to date all day on the status of my service. I had multiple ways to contact the team which was nice. Zach even responded to my question after he was alr date all day on the status of my service. I had multiple ways to contact the team which was nice. Zach even responded to my question after he was already off the clock! More
Service advisor is always helpful and you provide a nice place to work while waiting. Overall a great experience as usual. Looking forward to service is never fun, but you make it easier! place to work while waiting. Overall a great experience as usual. Looking forward to service is never fun, but you make it easier! More
Fast service, nice people Easy drop off and pick up, taken well care of. Given a voucher for car cleaning. Everyone was nice. Only things I wasn’t wild about was not all custo Easy drop off and pick up, taken well care of. Given a voucher for car cleaning. Everyone was nice. Only things I wasn’t wild about was not all customers were wearing masks inside the building. More
Friendly and helpful service. This is the best service I’ve ever had. And during a pandemic! I observed constant cleaning of surfaces in the spacious waiting room. My service technician was superb. And I I’ve ever had. And during a pandemic! I observed constant cleaning of surfaces in the spacious waiting room. My service technician was superb. And I alway get a coupon for a free car wash to use at a time of my choosing. Kudos. More
I really appreciate that y'all ordered me a Lyft home when my oil change was going to take 2 hours. I wish the "express" line was quicker!! Seems that a 2 hour wait for an oil change is NOT very "expres when my oil change was going to take 2 hours. I wish the "express" line was quicker!! Seems that a 2 hour wait for an oil change is NOT very "express". It's a disincentive to do my services at the dealership and not, I think, how Subaru wants to be perceived. More
Excellent!!! Just purchased a new Subaru. Everyone that I dealt with was friendly and helpful. Couldn't recommend them more highly for a car-purchasing experience! Just purchased a new Subaru. Everyone that I dealt with was friendly and helpful. Couldn't recommend them more highly for a car-purchasing experience! More
It’s always a pleasure to take my car to the Subaru dealership, especially after having other cars and taking them to other dealerships. I had a rental waiting for me and when my service was done, the dealership, especially after having other cars and taking them to other dealerships. I had a rental waiting for me and when my service was done, the dealership delivered my vehicle to my door and took the rental. Everything was very clean and all staff I interacted with wore masks. My car was sanitized once delivered to my door. I highly recommend. More
Rave reviews for service advisor & Free Pick-up and Delivery I have nothing but rave reviews for Susan Moulton, my service adviser for this visit, and really hope she'll work with me in the future when I bring i I have nothing but rave reviews for Susan Moulton, my service adviser for this visit, and really hope she'll work with me in the future when I bring in my car for servicing! Kudos to Austin Subaru as well for offering Free Pick-Up and Delivery during the current pandemic! I've been sheltering in place at home since mid-March, and there was no way I could have driven my car to and from the dealership for extremely necessary servicing! I had serious problems with the air conditioning in the car, and they also discovered a bubble in one of my tires, which they fixed right away. I thought Marco the driver was very patient and professional, and I appreciated his wearing a mask and sanitizing the car before getting into the car and after returning it to me.. More