
Austin Subaru
Austin, TX
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I really appreciate that y'all ordered me a Lyft home when my oil change was going to take 2 hours. I wish the "express" line was quicker!! Seems that a 2 hour wait for an oil change is NOT very "expres when my oil change was going to take 2 hours. I wish the "express" line was quicker!! Seems that a 2 hour wait for an oil change is NOT very "express". It's a disincentive to do my services at the dealership and not, I think, how Subaru wants to be perceived. More
Excellent!!! Just purchased a new Subaru. Everyone that I dealt with was friendly and helpful. Couldn't recommend them more highly for a car-purchasing experience! Just purchased a new Subaru. Everyone that I dealt with was friendly and helpful. Couldn't recommend them more highly for a car-purchasing experience! More
It’s always a pleasure to take my car to the Subaru dealership, especially after having other cars and taking them to other dealerships. I had a rental waiting for me and when my service was done, the dealership, especially after having other cars and taking them to other dealerships. I had a rental waiting for me and when my service was done, the dealership delivered my vehicle to my door and took the rental. Everything was very clean and all staff I interacted with wore masks. My car was sanitized once delivered to my door. I highly recommend. More
Rave reviews for service advisor & Free Pick-up and Delivery I have nothing but rave reviews for Susan Moulton, my service adviser for this visit, and really hope she'll work with me in the future when I bring i I have nothing but rave reviews for Susan Moulton, my service adviser for this visit, and really hope she'll work with me in the future when I bring in my car for servicing! Kudos to Austin Subaru as well for offering Free Pick-Up and Delivery during the current pandemic! I've been sheltering in place at home since mid-March, and there was no way I could have driven my car to and from the dealership for extremely necessary servicing! I had serious problems with the air conditioning in the car, and they also discovered a bubble in one of my tires, which they fixed right away. I thought Marco the driver was very patient and professional, and I appreciated his wearing a mask and sanitizing the car before getting into the car and after returning it to me.. More
Kurtis was very helpful with no pressure or sales pitches. The only sadness was that keyless entry did not mean push button entry and ignition. He was so kind as to meet me half way to San Antonio w pitches. The only sadness was that keyless entry did not mean push button entry and ignition. He was so kind as to meet me half way to San Antonio with my new Outback. While I waited for it you be arriving in Austin, he actually sent a video message to introduce himself. Thanks Kurtis, More
I am always happy and pleased with everybody and everything at Subaru! Very friendly and helpful! I truly appreciate being one of your customers because you all go out of your way to make sure every everything at Subaru! Very friendly and helpful! I truly appreciate being one of your customers because you all go out of your way to make sure everything is ok with me and my car! I give all stars as always! I do not remember everyone else's name....all of them are excellent, too! More
It’s been over 10 years since we’ve purchased a new vehicle. Everyone was helpful and patient with all of our questions. We felt well informed and comfortable during the entire viewing, selection, and vehicle. Everyone was helpful and patient with all of our questions. We felt well informed and comfortable during the entire viewing, selection, and purchasing process. We are excited to be part of the Subaru family. More
Great Service Again I had a complicated repair issue which Austin Subaru and Subaru of America worked together on to get the work done at no cost, in addition to the reg I had a complicated repair issue which Austin Subaru and Subaru of America worked together on to get the work done at no cost, in addition to the regular maintenance I have done every several months. I was in and out more than an hour sooner than expected. Susan Moulton, whom I have worked with before, is outstanding. Kudos to all employees for using masks. More
Very helpful Everything went well with the used car sale, John was very helpful during the process. Everyone at the dealership was good to us. I would recommend th Everything went well with the used car sale, John was very helpful during the process. Everyone at the dealership was good to us. I would recommend this dealership to others looking to buy a car. More