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Austin Subaru

Austin, TX

4.9
1,035 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,035 reviews

June 26, 2020

I don’t like having to write a review in order to be able to submit the rest of my response. Please stop requiring this. More

by smelecki
Recommend Dealer
Yes
Employees Worked With
Jonathan Sosa
June 26, 2020

I really appreciate that y'all ordered me a Lyft home when my oil change was going to take 2 hours. I wish the "express" line was quicker!! Seems that a 2 hour wait for an oil change is NOT very "expres More

by Maryduncan
Recommend Dealer
Yes
Employees Worked With
Kevin Mandujano--5 stars
Jun 29, 2020 -

Austin Subaru responded

Mary, we want to thank you for choosing us! We're happy to know that you enjoyed the complimentary Lyft along with the customer service from Kevin. We do our best to complete routine maintenance in 45-60 minutes but peak hours can have longer wait times and we appreciate your understanding. Please know that we will never cut corners or sacrifice the dedicated time and attention that each Subaru deserves. :) Thanks again and we look forward to serving you next time. -The Team at Austin Subaru

June 23, 2020

Excellent!!! Just purchased a new Subaru. Everyone that I dealt with was friendly and helpful. Couldn't recommend them more highly for a car-purchasing experience! More

by mcole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Upton
June 20, 2020

It’s always a pleasure to take my car to the Subaru dealership, especially after having other cars and taking them to other dealerships. I had a rental waiting for me and when my service was done, the More

by ldohmen
Recommend Dealer
Yes
Employees Worked With
Christian Perez
June 13, 2020

Rave reviews for service advisor & Free Pick-up and Delivery I have nothing but rave reviews for Susan Moulton, my service adviser for this visit, and really hope she'll work with me in the future when I bring i More

by jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moulton
June 10, 2020

Kurtis was very helpful with no pressure or sales pitches. The only sadness was that keyless entry did not mean push button entry and ignition. He was so kind as to meet me half way to San Antonio w More

by Mb
Recommend Dealer
Yes
Employees Worked With
Kurtis Clark
June 09, 2020

I am always happy and pleased with everybody and everything at Subaru! Very friendly and helpful! I truly appreciate being one of your customers because you all go out of your way to make sure every More

by bestbonny
Recommend Dealer
Yes
Employees Worked With
Adam Crabb
June 07, 2020

It’s been over 10 years since we’ve purchased a new vehicle. Everyone was helpful and patient with all of our questions. We felt well informed and comfortable during the entire viewing, selection, and More

by VJimenez
Recommend Dealer
Yes
Employees Worked With
Nate Lowther 5 stars, Kathryn Looney 5 stars, Yelena Smirnova, Lucas Cortines
June 03, 2020

Great Service Again I had a complicated repair issue which Austin Subaru and Subaru of America worked together on to get the work done at no cost, in addition to the reg More

by aronofskydavid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moulton
June 03, 2020

Very helpful Everything went well with the used car sale, John was very helpful during the process. Everyone at the dealership was good to us. I would recommend th More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palmieri
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