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Austin Subaru

Austin, TX

4.9
1,035 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,035 reviews

July 11, 2020

The Service was good, timely and with respect to customer's Mr. William Heller a very good service consultant who is very detailed oriented and explains every detail of what the service is and what you need in More

by Yusuf Ebrahim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
July 10, 2020

Zach Reid was very nice and communicated with me very well. My only issue was when I called and spoke to the receptionist, she hung up on me. More

by Sasmall20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Reid
Jul 13, 2020 -

Austin Subaru responded

We appreciate you visiting us! It makes us happy to know that Zach did an excellent job and we apologize for the misstep with the receptionist—we truly hope that it was an accident and unintentional. :) -The Team at Austin Subaru

July 08, 2020

Good service at a fair price I've always steered away from servicing my vehicles at dealerships as they are typically known to cost more than independent mechanics, this visit see More

by MattG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mandujano
July 08, 2020

Everything was pleasant and made easy - from test driving to financing to trade in and receipt of new (to us) car - Even in the middle of a pandemic! Thank you, Austin Subaru. More

by L_Tibbits
Recommend Dealer
Yes
Employees Worked With
Nik Barrows , Steve Carter, Jeremy Marty
July 06, 2020

With all the rain last week I noticed my wiper blades were torn up pretty bad. Brought my vehicle in and Will H. got me in and out, taken care of quick and professionally. Always been happy with the serv More

by ChrisVernon
Recommend Dealer
Yes
Employees Worked With
William Heller
July 02, 2020

Great and thorough service Joseph was great and squeezed us in quickly as we were anxious about the outcome of our car and we had a trip planned the next day. He quickly remedie More

by cbark16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Martinez
July 01, 2020

Very clean facility and friendly staff. Kept me up to date all day on the status of my service. I had multiple ways to contact the team which was nice. Zach even responded to my question after he was alr More

by Amanda C
Recommend Dealer
Yes
Employees Worked With
Zach Reid, Christian Perez
June 30, 2020

Service advisor is always helpful and you provide a nice place to work while waiting. Overall a great experience as usual. Looking forward to service is never fun, but you make it easier! More

by James Sims
Recommend Dealer
Yes
Employees Worked With
William Heller
June 29, 2020

Fast service, nice people Easy drop off and pick up, taken well care of. Given a voucher for car cleaning. Everyone was nice. Only things I wasn’t wild about was not all custo More

by Cslydon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
Jul 22, 2020 -

Austin Subaru responded

Thank you so much for choosing us, we’re happy to know that we did an excellent job! We’ve hung signage at every entry letting customers know that masks are required and are planning to add even more. The health and safety of our customers and employees Is always a top priority! Thanks again for your support and take care. -The Team at Austin Subaru

June 27, 2020

Friendly and helpful service. This is the best service I’ve ever had. And during a pandemic! I observed constant cleaning of surfaces in the spacious waiting room. My service technician was superb. And I More

by jilllemaster
Recommend Dealer
Yes
Employees Worked With
Chris Hudson, David Cabrera, Abel Aguirre
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