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Austin Subaru

Austin, TX

4.9
1,028 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,028 reviews

July 16, 2020

Quick and friendly service Excellent service: friendly, kept me informed re progress, and everyone was observing COVID-19 protocols. Pleasant wait in the Cafe and a chance to en More

by Gordo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mandujano
July 15, 2020

Contact-free Purchase I needed a new car, but didn't want to spend any time in a showroom or car lot. Austin Subaru worked with me to choose and purchase a new Forester wit More

by Sharon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Carter
July 11, 2020

Took care of things just like they said. We needed a little routine maintenance plus some recall work. While it took a little longer than expected initially, everything was done well and we More

by rcrossno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
July 11, 2020

The Service was good, timely and with respect to customer's Mr. William Heller a very good service consultant who is very detailed oriented and explains every detail of what the service is and what you need in More

by Yusuf Ebrahim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
July 10, 2020

Zach Reid was very nice and communicated with me very well. My only issue was when I called and spoke to the receptionist, she hung up on me. More

by Sasmall20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Reid
Jul 13, 2020 -

Austin Subaru responded

We appreciate you visiting us! It makes us happy to know that Zach did an excellent job and we apologize for the misstep with the receptionist—we truly hope that it was an accident and unintentional. :) -The Team at Austin Subaru

July 08, 2020

Good service at a fair price I've always steered away from servicing my vehicles at dealerships as they are typically known to cost more than independent mechanics, this visit see More

by MattG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mandujano
July 08, 2020

Everything was pleasant and made easy - from test driving to financing to trade in and receipt of new (to us) car - Even in the middle of a pandemic! Thank you, Austin Subaru. More

by L_Tibbits
Recommend Dealer
Yes
Employees Worked With
Nik Barrows , Steve Carter, Jeremy Marty
July 06, 2020

With all the rain last week I noticed my wiper blades were torn up pretty bad. Brought my vehicle in and Will H. got me in and out, taken care of quick and professionally. Always been happy with the serv More

by ChrisVernon
Recommend Dealer
Yes
Employees Worked With
William Heller
July 02, 2020

Great and thorough service Joseph was great and squeezed us in quickly as we were anxious about the outcome of our car and we had a trip planned the next day. He quickly remedie More

by cbark16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Martinez
July 01, 2020

Very clean facility and friendly staff. Kept me up to date all day on the status of my service. I had multiple ways to contact the team which was nice. Zach even responded to my question after he was alr More

by Amanda C
Recommend Dealer
Yes
Employees Worked With
Zach Reid, Christian Perez
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