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Austin Subaru
Austin, TX
1,035 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,035 reviews
August 19, 2020
Staff are very friendly, easy to talk to and very accommodating from showing us the car ,to test drive, to purchase. We are so happy with our Subaru. accommodating from showing us the car ,to test drive, to purchase. We are so happy with our Subaru. More
by baticados
Employees Worked With
Johnny and Raymund 5stars
August 17, 2020
Fantastic service. Friendly staff. Efficient. I went in for regular maintenance service on my outback. Rosa was a delight and kept me informed and provided the needed information. in for regular maintenance service on my outback. Rosa was a delight and kept me informed and provided the needed information. More
by tkrzeminski
Employees Worked With
Rosa Gonzalez
August 16, 2020
First time service 3stars: had left message for assigned (not requested person) J Martinez WITHOUT a REQUESTED return call, old school upbringing dictates it’s only co 3stars: had left message for assigned (not requested person) J Martinez WITHOUT a REQUESTED return call, old school upbringing dictates it’s only common & PROFESSIONAL courtesy to do so no matter what & how minor issue may be. EVERYONE’s time is EQUALLY important. It doesn’t take half the morning to return simple calls More
by ywl
Employees Worked With
Marco?? (Don’t recall last name), Joseph Martinez
August 14, 2020
Great service! Susan made sure my Forester had the service it needed. Austin Subaru provided the Lyft ride there and back, so being without my car was painless. Susan made sure my Forester had the service it needed. Austin Subaru provided the Lyft ride there and back, so being without my car was painless. This service team is the reason I chose Austin Subaru. More
by Tim
Employees Worked With
Susan Moulton
August 12, 2020
Exceeded expectations. I was shopping for a car for my daughter for college. We live in Sugar Land and had looked locally and traveled to San Antonio as well. Our experience I was shopping for a car for my daughter for college. We live in Sugar Land and had looked locally and traveled to San Antonio as well. Our experience to this point had been the car was not quite what we expected or the dealership had added on a significant number of fees which put the car out of our range. Austin Page took excellent care of us. We bought a pre-owned Subaru Legacy and it was even better than advertised. Austin knew the car we were coming to look at and had already started our paper work, so we were in and out in under an hour and a half. (We spent longer than that test driving a car locally and being hard sold on a car with $3500 of added fees.) Austin directed us to Hopdoddy Burger Bar around the corner from the dealership to celebrate, and we had a smooth ride home. My daughter now drives a nicer car than me, so I may need to drive back to make another purchase. More
by jeffrey_liang
Employees Worked With
Austin Page
August 12, 2020
Great service and a great experience My service agent took care of everything. Loaner car was awesome and the work on my Forester was excellent. I would recommend this place to anyone wit My service agent took care of everything. Loaner car was awesome and the work on my Forester was excellent. I would recommend this place to anyone with a Subaru. More
by Werner
Employees Worked With
Abel Aguirre
August 10, 2020
Very efficient, plenty of space to wait helping to keep social distance, everything very clean. All the work was explained in detail before and after the service. Very friendly attitude. Definitely a great social distance, everything very clean. All the work was explained in detail before and after the service. Very friendly attitude. Definitely a great dealership to go to. More
by Maggie
Employees Worked With
Kevin Mandujano
August 08, 2020
Great service! Dundrae was very efficient, knowledgeable, and courteous. He took the time to answer and explain with slimplicity, all my concerns. He was very will Dundrae was very efficient, knowledgeable, and courteous. He took the time to answer and explain with slimplicity, all my concerns. He was very willing to help. More
by jmb
Employees Worked With
Dundrae Harris
August 08, 2020
Classic Bait-and-Switch They have an ad online for a used Toyota at an excellent price, but they have no such vehicle for sale. Lying, deceptive, crooked trick. They have an ad online for a used Toyota at an excellent price, but they have no such vehicle for sale. Lying, deceptive, crooked trick. More
by D. Gruntled
Employees Worked With
Ben Vinger
August 07, 2020
Best Car buying experience ever! My recent car buying experience at Austin Subaru was first rate. They do an amazing job in offering fantastic customer service, no nonsense sales, and My recent car buying experience at Austin Subaru was first rate. They do an amazing job in offering fantastic customer service, no nonsense sales, and a thoughtful personal experience. More
by ell5y
Employees Worked With
Jeremy Marty, Jason Clark
