Austin Subaru

Always friendly and helpful. Waiting area is comfortable. Sales and service folks are very knowledgeable They try to get me out of there as quickly as possible Sales and service folks are very knowledgeable They try to get me out of there as quickly as possible More

This dealership provided a first in that the salesman actually sold us the car without having a "closer" like so many others.Various options were offered but there was no pressure. A very pleasant experi actually sold us the car without having a "closer" like so many others.Various options were offered but there was no pressure. A very pleasant experience! More

Subaru Austin Always provides excellent service and yesterday was no exception! I had a battery that failed and was time for an oil change so they took care of both. yesterday was no exception! I had a battery that failed and was time for an oil change so they took care of both. More

Love this dealership! Between the excellent service department and the wonderful coffee, taking my car in for service is no longer a chore. The fact that they disinfected my interior post-service was department and the wonderful coffee, taking my car in for service is no longer a chore. The fact that they disinfected my interior post-service was a very nice touch. More

Rosa did a great job keeping me informed on progress of the service; work was done quickly (and faster than expected). Sunrise tea was yummy ! the service; work was done quickly (and faster than expected). Sunrise tea was yummy ! More

it was great. nice test drive. sat around most of time. courtesy was offered and refused. everyone was very nice to me. left with a smile on my face courtesy was offered and refused. everyone was very nice to me. left with a smile on my face More

Exceptional service as usual! Much praise to Alyson Underwood for her exceptional customer service!! Very professional and personal. Thank you and will continue using Subaru dealer for all my maintenan Underwood for her exceptional customer service!! Very professional and personal. Thank you and will continue using Subaru dealer for all my maintenance services/issues:-) More

Will is amazing!!!! He deserves a raise. 😀 He kept Will is amazing!!!! He deserves a raise. 😀 He kept me updated during each step of the process and was able to secure a loaner car for me Will is amazing!!!! He deserves a raise. 😀 He kept me updated during each step of the process and was able to secure a loaner car for me when determined service would take longer than anticipated (due to unexpected repair needed). He worked with Subaru to ensure a very costly repair would be covered by my warranty. Seriously, every interaction I've had with Austin Subaru has been stellar. Job well done. More

My service consultant Rosa was doing a great job to keep me timely informed. She is very respectful and kind to me. I’m super satisfied with the experience. me timely informed. She is very respectful and kind to me. I’m super satisfied with the experience. More

As an engineer, I tend to do a lot of research before arriving at a dealership. Terrence was very friendly, accommodating to my busy schedule, and I never felt pressured. My wife and I test drove a 2020 arriving at a dealership. Terrence was very friendly, accommodating to my busy schedule, and I never felt pressured. My wife and I test drove a 2020 Subaru Crosstrek for about 2 or 3 hours and were very impressed! Baileigh did a great job of explaining tint options -- which were of high importance to my wife. Jeremy provided excellent examples of difference in warranty options -- which were of high importance to me. After buying the car, our first road trip was to Wimberly, TX. We are very happy with our purchasing experience. More