Austin Subaru

Always a good experience visiting this place. Pleasant employees, professional, fast and high-quality service. Pleasant employees, professional, fast and high-quality service. More

I'm a first time client at Austin Subaru. I'm impressed on how all the Subaru personnel work together for the each customer. As I sit in the waiting room which by the way is equipped with sna I'm impressed on how all the Subaru personnel work together for the each customer. As I sit in the waiting room which by the way is equipped with snacks, coffee, espresso made to order, I notice all the interactions between the dealer associates and the customers. Each associate interacts with their customer by providing them with status on their vehicle. In my case Adriana was/is my contact and she provided me with most up to date information on my 21-point inspection and let me know when my vehicle was ready . Thank you, Adriana!! More

I always enjoy a visit to Austin Subaru – everyone is pleasant and professional and very helpful – and the cafe is a cool place to hang when needed. pleasant and professional and very helpful – and the cafe is a cool place to hang when needed. More

Excellent service, Kevin Mandujano kept me up to date concerning repair work and made sure car was finished in time for an appointment I had same afternoon. The customer lounge is upscale-- coffee/sodas concerning repair work and made sure car was finished in time for an appointment I had same afternoon. The customer lounge is upscale-- coffee/sodas, sparkling water, juice/snack food and comfortable seating. Was 105 degrees outside, and lounge was kept cool. Best car dealership I have ever dealt with. So good, in fact that although I have driven Rav4's for 27 years, I changed over to Subaru Forester due to dealership being much better. Customer care is not a buzz word there!! More

Highly Recommend! Joseph Mendoza was great to work with and really went above and beyond to get my vehicle serviced in a timely manner and ensure top quality. He also Joseph Mendoza was great to work with and really went above and beyond to get my vehicle serviced in a timely manner and ensure top quality. He also kept me well informed along the way about timing and any recommendations the technician suggested. It was a pleasure working with him and I would highly recommend him. More

Excellent work by Adam in service. He went above and beyond. I highly recommend Adam for your service needs He went above and beyond. I highly recommend Adam for your service needs More

This was my and my wife, Maria, first time buying a brand new SUV. When we first met Mr. Christian Page at Austin Subaru back in late February 2023, he was very professional, friendly, provided great custome new SUV. When we first met Mr. Christian Page at Austin Subaru back in late February 2023, he was very professional, friendly, provided great customer service and most of all was very knowledgeable of the particular SUV Maria and I were looking for (Subaru CrossTrek Limited - Tier 33). From the time the 2024 Subaru CrossTrek Limited - Tier 33 was ordered back on March 17th to the time my wife and I purchased the vehicle on June 16th, Mr. Christian Page kept us informed via email on the status of our vehicle and was always available to answer any questions my wife and I had via email or text message. When my wife and I purchased the vehicle on June 16th, Mr. Christian Page, Ms. Brianna Rosas and Mr. John Palmieri at Austin Subaru made the purchase process of our new 2024 Subaru CrossTrek Limited - Tier 33 seamless and painless. Even after Austin Subaru closed for the evening, Mr. Christian Page took the time to explain to Maria and me the audio features and how to pair our IPhones to our new SUV. I am VERY PLEASED with the service at Austin Subaru!!! More

Tony Nguyen is a great salesman with a huge personality that cares about his customers a lot. that cares about his customers a lot. More

I needed service done on my car here and I received excellent customer service. I felt like my needs were truly cared for and they made sure I had transportation to and from the dealership while I wait excellent customer service. I felt like my needs were truly cared for and they made sure I had transportation to and from the dealership while I waited for my car which was very important to me. I’m very grateful for their kindness and care. Would definitely recommend! More

I was treated with such kindness and respect when I had to quickly find a car that fit my needs! Brandon Napier was my Sales Associate, and he was truly awesome. I was greeted by the Sales Manager Eddie Hu to quickly find a car that fit my needs! Brandon Napier was my Sales Associate, and he was truly awesome. I was greeted by the Sales Manager Eddie Hummel as soon as I walked in, and he got someone to help me. The receptionist's were exceptionally nice as was the barista who served me Iced Lattes. Brandon and Eddie worked hard to get the best deal for me, and the Finance Manager, Dean Royal stayed late and worked with me to get my car leased. I came back the next day to a sparkling car, and because Brandon had to leave early, Clayton Lajuanie, took me through all systems of my 2023 Forester Limited and answered questions. Their patience, kindness, knowledge of their product was very impressive...Thank you Austin Subaru!!! More