Back

Austin Subaru

Austin, TX

4.9
1,028 Reviews

8100 Burnet Road

Austin, TX

78757

Directions

By Type

Showing 1,028 reviews

September 22, 2020

Your service department is always helpful and friendly. I like the detailed invoice and suggestions for future service. Also thanks for the hand sanitizer and awesome snack bar! More

by mimismith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Sosa
Sep 23, 2020 -

Austin Subaru responded

Mimi, thank you so much for the praise! We're happy to know that everything went smoothly and we appreciate you sharing. Looking forward to seeing you next time and wish you all the best. -The Team at Austin Subaru

September 21, 2020

Sales Consultant John Martinez and Finance Manager Jake Kavanuagh hit it out of the park! Awesome place to buy your new or used Subaru! Austin Subaru is your best bet for a great and dependable Subaru! More

by Iretex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baileigh Cooper, John Martinez, Jake Kavanaugh
September 19, 2020

This is the second Subaru I have purchased at Austin Subaru and I have only good things to say about the experience. John Martinez sold me both vehicles and we really like working with him. I highly rec More

by ckelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Martinez, Stephanie Auld
September 18, 2020

Always friendly and helpful. Waiting area is comfortable. Sales and service folks are very knowledgeable They try to get me out of there as quickly as possible More

by Jan Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moulton
September 15, 2020

This dealership provided a first in that the salesman actually sold us the car without having a "closer" like so many others.Various options were offered but there was no pressure. A very pleasant experi More

by Fred A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik Barrows, Stephanie Auld
September 13, 2020

Subaru Austin Always provides excellent service and yesterday was no exception! I had a battery that failed and was time for an oil change so they took care of both. More

by barbsergi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mendoza
September 08, 2020

Love this dealership! Between the excellent service department and the wonderful coffee, taking my car in for service is no longer a chore. The fact that they disinfected my interior post-service was More

by Bearcam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Gonzalez
September 03, 2020

Rosa did a great job keeping me informed on progress of the service; work was done quickly (and faster than expected). Sunrise tea was yummy ! More

by ashortstop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Gonzalez
September 02, 2020

it was great. nice test drive. sat around most of time. courtesy was offered and refused. everyone was very nice to me. left with a smile on my face More

by the krabb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Jahani
September 01, 2020

Exceptional service as usual! Much praise to Alyson Underwood for her exceptional customer service!! Very professional and personal. Thank you and will continue using Subaru dealer for all my maintenan More

by Chuckn777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyson Underwood
...
39
...