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Austin Subaru

Austin, TX

4.9
1,035 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,035 reviews

October 10, 2020

Will Heller is always wonderful. He is extremely knowledgeable, caring, honest and forthright. I always feel that he is on my side and I trust what he recommends. More

by carservice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
October 10, 2020

Just moved to Austin from out of state. I’m impressed by how much thought and effort you put into the customer experience, and Adam Crabb was outstanding. This service department leaves my previous dealer More

by schapman
Recommend Dealer
Yes
Employees Worked With
Adam Crabb
October 10, 2020

First, special shout-out to Jay, who checked me in. I went for a bike ride while service while was being done, but alas I needed air in the tires. Jay took my bike into the shop and added air per my requ More

by gmoore2512
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay at check-in, Adam Crabb
October 09, 2020

I love this dealership. I bought my car new from them and I trust them with my car. They always go the extra mile. The technicians always take care when handling my car. More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Nolte
October 08, 2020

Susan M. & the service department went the EXTRA MILE on my Subaru, not just once but TWO times, just can't thank them enought. THANKS More

by poet@home
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moulton
September 29, 2020

Terrific customer service and fabulous price! Jade went out of her way to get the new vehicle of my dreams! All the ( Subaru ) stars aligned and I drove up from Houston to make the deal. Thank you! More

by mx52go
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Baumgardner
September 27, 2020

Had a service visit for a recall and an 18K mile service. The process was flawless and everyone involved was top rate. Really liked Adam Crabb. More

by Cowboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Crabb
September 22, 2020

Your service department is always helpful and friendly. I like the detailed invoice and suggestions for future service. Also thanks for the hand sanitizer and awesome snack bar! More

by mimismith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Sosa
Sep 23, 2020 -

Austin Subaru responded

Mimi, thank you so much for the praise! We're happy to know that everything went smoothly and we appreciate you sharing. Looking forward to seeing you next time and wish you all the best. -The Team at Austin Subaru

September 21, 2020

Sales Consultant John Martinez and Finance Manager Jake Kavanuagh hit it out of the park! Awesome place to buy your new or used Subaru! Austin Subaru is your best bet for a great and dependable Subaru! More

by Iretex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baileigh Cooper, John Martinez, Jake Kavanaugh
September 19, 2020

This is the second Subaru I have purchased at Austin Subaru and I have only good things to say about the experience. John Martinez sold me both vehicles and we really like working with him. I highly rec More

by ckelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Martinez, Stephanie Auld
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