
Austin Subaru
Austin, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,042 reviews
The service team was amazing! They got me in and out quickly and replaced my battery at no cost even though it was a few months pasted its warranty date! quickly and replaced my battery at no cost even though it was a few months pasted its warranty date! More
Susan Moulton you are 5 stars...thank you for being you kind, knowledgeable, trustworthy, fabulous self. Knowing that you are in my corner makes bringing my car in for service that much easier. You are app kind, knowledgeable, trustworthy, fabulous self. Knowing that you are in my corner makes bringing my car in for service that much easier. You are appreciated! 4 stars is because of the cost of the oil changes. More
Service was quick and thorough with consistent updates and very reasonable pricing. Everyone we've interacted with in service and sales have been super friendly and caring. Very satisfied! and very reasonable pricing. Everyone we've interacted with in service and sales have been super friendly and caring. Very satisfied! More
It was quick and professional, and super happy with the experience!I really loved the video of what was checked and feel very confident for my long road trip next week now . Thanks ! experience!I really loved the video of what was checked and feel very confident for my long road trip next week now . Thanks ! More
I had to have several services done to my car, including replacing the touchscreen control panel, which had frozen up and stopped working. Everything was completed to my satisfaction, and I was provided wit replacing the touchscreen control panel, which had frozen up and stopped working. Everything was completed to my satisfaction, and I was provided with a loaner car while the work was being done. Christian Perez was the service associate who worked with me, and he was excellent! Austin Subaru is a great business. <3 More
I can not recommend this dealership enough, especially my service advisor Joseph Martinez. His care, knowledge, and honesty are unmatched at car dealerships. 100% recommend service advisor Joseph Martinez. His care, knowledge, and honesty are unmatched at car dealerships. 100% recommend More
The new vehicle purchase experience was easy, friendly, and felt like working with partners vs. a sales team. We identified the right vehicle, they notified me when it arrived, and the pickup and sale fina and felt like working with partners vs. a sales team. We identified the right vehicle, they notified me when it arrived, and the pickup and sale finalization process was quick and painless. More
Had a flat tire on my car that could not be repaired. Dealership got my car in late afternoon on a Thursday and it was ready for pick up Friday morning. Could not have been happier with the entire expe Dealership got my car in late afternoon on a Thursday and it was ready for pick up Friday morning. Could not have been happier with the entire experience. Rosa provided outstanding customer service. More
Costco got this process started and their program made the introduction to your dealership. From there, Misty took over. She was extremely responsive - and never pushy. It was the simplest -and most the introduction to your dealership. From there, Misty took over. She was extremely responsive - and never pushy. It was the simplest -and most non-“car dealership” experience ever. All of my pricing and financial discussions and applications were handled via text. By the time I went to the dealership, it was just to sign final documents and to customize my Crosstrek Sport. Once I did go into the dealership, my interactions with front desk, Misty, Austin, and Kat were helpful, friendly, and genuine. I never got the feeling that I was being pushed in any direction (with warranties, extras, etc), yet they thoroughly presented my options. All in all - I couldn’t recommend this winning combination of the Costco Auto program with the great folks at this dealership. More
Nik was great. He showed on time and was very knowledgeable about what he was selling. He was kind and very easy to talk to too. He respected social distancing, and overall made our purchase very knowledgeable about what he was selling. He was kind and very easy to talk to too. He respected social distancing, and overall made our purchase very smooth. In the end we felt very good about decision to buy from Austin a Subaru in comparison to the negative feelings typically associated with purchasing vehicles More