
Austin Subaru
Austin, TX
Filter Reviews by Keyword
By Type
Showing 1,035 reviews
Fantastic service as always from Austin Subaru. The service advisors are polite and always take great care of both me and my vehicles. Service is quick and efficient, and their multi point inspection i service advisors are polite and always take great care of both me and my vehicles. Service is quick and efficient, and their multi point inspection is thorough and gives me confidence that my vehicle is safe and secure on the road. More
You guys are so efficient, from the start Joseph gave me an ETA of how long the visit would be, & they were right on time, no surprises, great service... smelling the coffee drinks being made, made me wish an ETA of how long the visit would be, & they were right on time, no surprises, great service... smelling the coffee drinks being made, made me wish I was a coffee drinker... Also I liked how Subaru was on top of sanitizing the wait area.. Kinda wish some of the other people waiting were doing a better job of practicing Social Distancing. Good idea with the video summary of the 24K service. More
Mr Heller knows his stuff. I was really impressed with his knowledge of the Subaru brand and his ability to guide me through the service that was performed. his knowledge of the Subaru brand and his ability to guide me through the service that was performed. More
The service team was amazing! They got me in and out quickly and replaced my battery at no cost even though it was a few months pasted its warranty date! quickly and replaced my battery at no cost even though it was a few months pasted its warranty date! More
Susan Moulton you are 5 stars...thank you for being you kind, knowledgeable, trustworthy, fabulous self. Knowing that you are in my corner makes bringing my car in for service that much easier. You are app kind, knowledgeable, trustworthy, fabulous self. Knowing that you are in my corner makes bringing my car in for service that much easier. You are appreciated! 4 stars is because of the cost of the oil changes. More
Service was quick and thorough with consistent updates and very reasonable pricing. Everyone we've interacted with in service and sales have been super friendly and caring. Very satisfied! and very reasonable pricing. Everyone we've interacted with in service and sales have been super friendly and caring. Very satisfied! More
It was quick and professional, and super happy with the experience!I really loved the video of what was checked and feel very confident for my long road trip next week now . Thanks ! experience!I really loved the video of what was checked and feel very confident for my long road trip next week now . Thanks ! More
The new vehicle purchase experience was easy, friendly, and felt like working with partners vs. a sales team. We identified the right vehicle, they notified me when it arrived, and the pickup and sale fina and felt like working with partners vs. a sales team. We identified the right vehicle, they notified me when it arrived, and the pickup and sale finalization process was quick and painless. More
I had to have several services done to my car, including replacing the touchscreen control panel, which had frozen up and stopped working. Everything was completed to my satisfaction, and I was provided wit replacing the touchscreen control panel, which had frozen up and stopped working. Everything was completed to my satisfaction, and I was provided with a loaner car while the work was being done. Christian Perez was the service associate who worked with me, and he was excellent! Austin Subaru is a great business. <3 More
I can not recommend this dealership enough, especially my service advisor Joseph Martinez. His care, knowledge, and honesty are unmatched at car dealerships. 100% recommend service advisor Joseph Martinez. His care, knowledge, and honesty are unmatched at car dealerships. 100% recommend More