Austin Subaru
Austin, TX
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Great service as usual! Paul Nolte was professional and friendly as was everyone with whom I spoke. Great service department! Thanks Austin Subaru for being my dealership! friendly as was everyone with whom I spoke. Great service department! Thanks Austin Subaru for being my dealership! More
Felt safe in the environment— waiting area neat,sanitized. Vehicle labeled as sanitized as I was leaving. Updated on vehicles status regularly. Reasonable wait time. Coffee nice treat. Serv neat,sanitized. Vehicle labeled as sanitized as I was leaving. Updated on vehicles status regularly. Reasonable wait time. Coffee nice treat. Service representative went out of her way to address my questions about drivers side seat belt-compared with other new vehicles and even with older vehicles on lot. Showed me how to use certain features on my vehicle that I had questions about. More
Kudos to Subaru of Austin and Misty Martin! We were trying to get a Crosstrek with manual transmission, which are hard to come by - especially in the color we wanted. Misty and her manager managed to p trying to get a Crosstrek with manual transmission, which are hard to come by - especially in the color we wanted. Misty and her manager managed to pull it off - and she set it up so it was a complete surprise for my son! Such a great experience! I highly recommend them! Dave M. More
Fantastic service as always from Austin Subaru. The service advisors are polite and always take great care of both me and my vehicles. Service is quick and efficient, and their multi point inspection i service advisors are polite and always take great care of both me and my vehicles. Service is quick and efficient, and their multi point inspection is thorough and gives me confidence that my vehicle is safe and secure on the road. More
You guys are so efficient, from the start Joseph gave me an ETA of how long the visit would be, & they were right on time, no surprises, great service... smelling the coffee drinks being made, made me wish an ETA of how long the visit would be, & they were right on time, no surprises, great service... smelling the coffee drinks being made, made me wish I was a coffee drinker... Also I liked how Subaru was on top of sanitizing the wait area.. Kinda wish some of the other people waiting were doing a better job of practicing Social Distancing. Good idea with the video summary of the 24K service. More
Mr Heller knows his stuff. I was really impressed with his knowledge of the Subaru brand and his ability to guide me through the service that was performed. his knowledge of the Subaru brand and his ability to guide me through the service that was performed. More
The service team was amazing! They got me in and out quickly and replaced my battery at no cost even though it was a few months pasted its warranty date! quickly and replaced my battery at no cost even though it was a few months pasted its warranty date! More
Susan Moulton you are 5 stars...thank you for being you kind, knowledgeable, trustworthy, fabulous self. Knowing that you are in my corner makes bringing my car in for service that much easier. You are app kind, knowledgeable, trustworthy, fabulous self. Knowing that you are in my corner makes bringing my car in for service that much easier. You are appreciated! 4 stars is because of the cost of the oil changes. More
Service was quick and thorough with consistent updates and very reasonable pricing. Everyone we've interacted with in service and sales have been super friendly and caring. Very satisfied! and very reasonable pricing. Everyone we've interacted with in service and sales have been super friendly and caring. Very satisfied! More
It was quick and professional, and super happy with the experience!I really loved the video of what was checked and feel very confident for my long road trip next week now . Thanks ! experience!I really loved the video of what was checked and feel very confident for my long road trip next week now . Thanks ! More