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Austin Subaru

Austin, TX

4.9
1,035 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,035 reviews

January 08, 2021

prompt courteous service provided by Will.My small problem was diagnosed and fixed in a timely manner Thank you.Looking forward to the next time which will be scheduled service More

by joan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
January 07, 2021

It was bad news about the collapse of the catalytic converter, but good news that it was under a recall. However I was told that it did not cover the damage done to the clogging of the exhaust system, More

by wayne-brady
Recommend Dealer
Yes
Employees Worked With
William Heller
January 01, 2021

Rosa was polite and courteous. She explained what my car would need soon. I will be happy to continue to have my service work done at Austin Subaru. More

by Pncook1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Gonzalez
January 01, 2021

Sales staff very friendly and professional. Needed vehehicle by a certain date, and they delivered as promised. Service department did a great job on getting the vehicle prepped and ready. Hassel free More

by dwj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Marty, Tony Nguyen, Burak Baysu
December 19, 2020

It is actually a joy to bring my car in for service at Subaru of Austin. Susan Moulton was MORE than helpful, discovering for me that my car was still under warranty, saving me from unexpected expenses. T More

by Rachel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moulton
December 18, 2020

Very accommodating. Thanks. Gave me all my options and recommendations. Delivery was a pleasant surprise and especially appreciated during these shelter in place times. Thanks again. More

by 7007tada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dundrae Harris
December 18, 2020

I can't imagine having a better experience buying my new Outback from Austin Subaru. My sales person Laura Watkins was great. She and her team had all of my paper work ready to sign,. Couldn't be better. More

by dlavalley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Watkins , Austin Page and Tobin LaValley ,These people are great!, Roger Matthews, Tony Nguyen
December 16, 2020

Great service as usual! Paul Nolte was professional and friendly as was everyone with whom I spoke. Great service department! Thanks Austin Subaru for being my dealership! More

by sbeard4518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Nolte
December 13, 2020

Felt safe in the environment— waiting area neat,sanitized. Vehicle labeled as sanitized as I was leaving. Updated on vehicles status regularly. Reasonable wait time. Coffee nice treat. Serv More

by Jme1620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Gonzalez
December 12, 2020

Kudos to Subaru of Austin and Misty Martin! We were trying to get a Crosstrek with manual transmission, which are hard to come by - especially in the color we wanted. Misty and her manager managed to p More

by Dave M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Ezell
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