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Austin Subaru
Austin, TX
1,035 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,035 reviews
February 03, 2021
They are super helpful and communicative. They have never pressured me into upgrades and I trust them. I bought my car here because of the service department. Also, very comfy lounge. never pressured me into upgrades and I trust them. I bought my car here because of the service department. Also, very comfy lounge. More
by CR
Employees Worked With
Joseph Mendoza
January 29, 2021
Outstanding experience from start to finish. John Martinez led the team of Hillary Razzo, Morgan Roberts, and Austin Page to get my Outback purchase completed in professional fashion. I look forward Martinez led the team of Hillary Razzo, Morgan Roberts, and Austin Page to get my Outback purchase completed in professional fashion. I look forward to many satisfying miles in my new Subaru, and to establishing equally satisfying relationships with the Service team in the years ahead. Thanks to all! More
by wamberboy
Employees Worked With
Austin Page, John Martinez, Morgan Roberts, Hilary Razo
January 29, 2021
The team at Austin Subaru made the buying experience quick and easy. I would highly recommend this dealership if you are considering a car purchase. quick and easy. I would highly recommend this dealership if you are considering a car purchase. More
by sterry248
Employees Worked With
Edwin Martinez
January 22, 2021
As usual, the service is ALWAYS good!! Adam was very conscientious and very complete in his explanations. The video of the underside and the engine compartment was beneficial. conscientious and very complete in his explanations. The video of the underside and the engine compartment was beneficial. More
by donupton7
Employees Worked With
Adam Crabb
January 16, 2021
If you live in Austin or surrounding area and need a vehicle,go to this dealer. Go see Mr. Fouad. He's an honest salesman. A straight shooter. If you see a car you like but it's a little more than what vehicle,go to this dealer. Go see Mr. Fouad. He's an honest salesman. A straight shooter. If you see a car you like but it's a little more than what you got money for me. Fouad will try to get the price down a little. The pre-owned cars they sell "are not" junk. We got a2013 Nissan Altima. It met and exceeded my expectations. Two thumbs up for Mr. Fouad and Austin Subaru. More
by topdrive63
Employees Worked With
Fouad Kassem
January 10, 2021
On 11/12/2020 Subaru of Austin made a fraudulent charge to my AMEX in the amount of $60.35. However, my 2017 outback is stil not fixed and it appears that yet another issue has shown. My car is a bit more to my AMEX in the amount of $60.35. However, my 2017 outback is stil not fixed and it appears that yet another issue has shown. My car is a bit more than a year old from date purchased, the issues has been on-going from day 1. I would like all issues addressed and fixed. I would also like a reimburment for the cost of an aligment; $80. If I could given less I would! Accordingly multiply people I have spoken to (including Brandon Salensky who I was told is the manager) don't care and prefer to sell me incorrect and miss leading info for a sale. More
by willocksacc
Employees Worked With
Christian Perez, Abel Aguirre
January 10, 2021
Professional, courteous and active listening skills displayed by everyone I encountered yesterday. Special xxxxxxto Tony Ochoa in Service. Best Service Advisor ever. The end displayed by everyone I encountered yesterday. Special xxxxxxto Tony Ochoa in Service. Best Service Advisor ever. The end More
by Ellen
Employees Worked With
Tony Ochoa
January 09, 2021
They have excellent customer service and fast turn around, and are careful with customer vehicles. Also, they wear masks and social distance, so they do a good job all around. around, and are careful with customer vehicles. Also, they wear masks and social distance, so they do a good job all around. More
by kathy
Employees Worked With
Christian Perez
