Austin Subaru

Susan went out of her way to make our experience the best: she always got back to us to let us know every step of the progress that was made in a 60K mile service that required longer time, and explaine best: she always got back to us to let us know every step of the progress that was made in a 60K mile service that required longer time, and explained the maintenance and repair details. Her upbeat, yet professional demeaner helped made this a positive experience. It's so pleasant coming to this dealership with the comfortable waiting room and complementary beverages. I used the previous dealership and this one is so much better. More

Prompt service, friendly, informative. Told me a time the work would be completed and it was. Would recommend to anyone who is looking for a good dealer to service their Subaru. work would be completed and it was. Would recommend to anyone who is looking for a good dealer to service their Subaru. More

Extremely pleasant experience beginning to end. Service advisor was over the top friendly and helpful. Service and inspections performed were fast and very complete. Coffee bar wasn’t bad either. advisor was over the top friendly and helpful. Service and inspections performed were fast and very complete. Coffee bar wasn’t bad either. More

The check-in process was seamless and efficient; the communication from the advisor was clear and complete; the estimate for completion time was reasonable and the work was completed within that estima communication from the advisor was clear and complete; the estimate for completion time was reasonable and the work was completed within that estimate. THe prices were fair, the service advisor explained everything. More

Excellent experience! Would definitely recommend. Very satisfied with our purchase of the 2013 Ford Fusion for my son. Very smooth transaction and I was impressed with the car detail and that they filled satisfied with our purchase of the 2013 Ford Fusion for my son. Very smooth transaction and I was impressed with the car detail and that they filled the gas tank up prior to us leaving! More

Susan is the best. She responded to all of my texts even on her day off. She went above and beyond to make sure I was taken care of. I cannot say enough about the customer service at Subaru. It's why I b on her day off. She went above and beyond to make sure I was taken care of. I cannot say enough about the customer service at Subaru. It's why I bought this car and will always be a Subaru owner!! More

Paul Nolte did an excellent job on a Sunday when the service department was slammed with customers. Austin Subaru needs more service people working on Sundays! So pleased with my service and appreciat service department was slammed with customers. Austin Subaru needs more service people working on Sundays! So pleased with my service and appreciate the Sunday hours - makes like much easier. Paul was attentive to detail and to getting things done right. More

Kevin is very knowledgeable and true to his word. Advised me on what to prioritize when servicing my vehicle & how to best schedule appointments. Being able to break down the services needed made it easy for me on what to prioritize when servicing my vehicle & how to best schedule appointments. Being able to break down the services needed made it easy for me to follow being that I’ve never been car savvy. I look forward to continue conducting business with subaru of Austin for years to come. More

Christian Perez got it done as promised. We were able to get our daughter back to college on schedule. Thank you so much for the help! get our daughter back to college on schedule. Thank you so much for the help! More