
Austin Subaru
Austin, TX
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I purchased a new Subaru Crosstrek Sport at the end of April and I love it. Ethan was extremely helpful and patient. This was my first time buying a car and he let me know everything that was going to ha April and I love it. Ethan was extremely helpful and patient. This was my first time buying a car and he let me know everything that was going to happen so there where no surprises. It felt like he was with me every step of the way. I will recommend Ethan and Austin Subaru to everyone I know. More
Every one was attentive, pleasant, and very professional. Jack and Sterling informed us about the service ( it was our first): well explained. The waiting room was impecable: we saw staff disinfecting seats Jack and Sterling informed us about the service ( it was our first): well explained. The waiting room was impecable: we saw staff disinfecting seats and tables. Overall, super service!!!! More
Susan Moulton was my advisor. She provided welcome status reports throughout the time service was provided for my vehicle. She is well informed. efficient and and effective in explaining all aspects of servi reports throughout the time service was provided for my vehicle. She is well informed. efficient and and effective in explaining all aspects of service. More
The dealership is efficient, and all the staff was courteous. The process was seamless and went as I would like it to happen. I never once felt pressure. courteous. The process was seamless and went as I would like it to happen. I never once felt pressure. More
Always take care of my Subarus. I would not go anywhere else. They are getting better with every visit. I have been using them since they were a little 10 bay shop on the other side of town. else. They are getting better with every visit. I have been using them since they were a little 10 bay shop on the other side of town. More
This is my second Subaru (my second Crosstrek, actually) from Austin Subaru. Ayron was outstanding, there was zero pressure (duh... these cars sell themselves), and I got EXACTLY what I wanted. from Austin Subaru. Ayron was outstanding, there was zero pressure (duh... these cars sell themselves), and I got EXACTLY what I wanted. More
Everyone was friendly and very helpful. A great experience from start to finish. Would not hesitate to recommend Austin Subaru to any of our family and friends. experience from start to finish. Would not hesitate to recommend Austin Subaru to any of our family and friends. More
This is our second Subaru from Austin Subaru. I continue to be completely pleased with Adam Crabb and his service team. Also Lucas Hanley sold us both our Ascent premier and our Outback touring XT. We have to be completely pleased with Adam Crabb and his service team. Also Lucas Hanley sold us both our Ascent premier and our Outback touring XT. We have never received more excellent care from an automotive dealership. More
Fantastic Customer Service! I bought a used Subaru from another city. Drove it back to find the oil cap had been left off. Oil had covered the whole engine compartment and oil in engine was very low. I had another city. Drove it back to find the oil cap had been left off. Oil had covered the whole engine compartment and oil in engine was very low. I had bought it for my 16 yr old daughter's first car. I was very concerned that we had done some serious damage. Brought it into Austin Subaru and they absolutely took care of me. My service advisor, Aaron Yiu, was so empathetic and put me at ease. They spent 2-3 ours cleaning it up and testing it. He came back and said I should not have had that kind of experience with our first Subaru and had my back on the expense. I will only go to this dealership in the future for any new Subaru and know that they will have my back. More
Joseph Martinez is great! The service was fast and covered by warranty, also great! Austin Subaru excels at customer service, service and satisfaction...double good covered by warranty, also great! Austin Subaru excels at customer service, service and satisfaction...double good More