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Austin Subaru

Austin, TX

4.9
1,028 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,028 reviews

May 28, 2021

Completely satisfied having bought two care in the last 14 days. Don Upton very helpful, low key and knowledgable. Also helped to trade in my 2017 outback and 2012 forester. More

by frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Upton, Terrence Pride
May 27, 2021

Good visit except that the service department had run out of a part necessary for a recall. Although I must come in again for the work to be completed, my service coordinator, Kevin, assured me they could ta More

by Grace E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mandujano
May 25, 2021

Mark Ziehr and Jeremy Marty were very helpful with my new 2021 Subaru Crosstrek purchase and my trade-in. Thank you, Mark and Jeremy at Austin Subaru. More

by Buck419
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ziehr, Jeremy Marty
May 22, 2021

I purchased a new Subaru Crosstrek Sport at the end of April and I love it. Ethan was extremely helpful and patient. This was my first time buying a car and he let me know everything that was going to ha More

by sarah
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethan Haycock
May 21, 2021

Every one was attentive, pleasant, and very professional. Jack and Sterling informed us about the service ( it was our first): well explained. The waiting room was impecable: we saw staff disinfecting seats More

by avirrodriguez
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lily Fischer
May 18, 2021

Susan Moulton was my advisor. She provided welcome status reports throughout the time service was provided for my vehicle. She is well informed. efficient and and effective in explaining all aspects of servi More

by carolms@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moulton
May 19, 2021 -

Austin Subaru responded

Carol, we're happy to hear about your service visit! Delivering a flawless experience to each client is extremely important to us, so I invite you to contact me personally at timothy.shook@cagaustin.com. I would love the opportunity to make your next visit 5 star quality. Thank you for the review, and I look forward to hearing from you soon. - Timothy Shook, COO

May 17, 2021

The dealership is efficient, and all the staff was courteous. The process was seamless and went as I would like it to happen. I never once felt pressure. More

by mjpapac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Sosa, Hilary Razo
May 16, 2021

Always take care of my Subarus. I would not go anywhere else. They are getting better with every visit. I have been using them since they were a little 10 bay shop on the other side of town. More

by Brandonm116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Crabb
May 13, 2021

This is my second Subaru (my second Crosstrek, actually) from Austin Subaru. Ayron was outstanding, there was zero pressure (duh... these cars sell themselves), and I got EXACTLY what I wanted. More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayron, Jake Kavanaugh
May 12, 2021

Everyone was friendly and very helpful. A great experience from start to finish. Would not hesitate to recommend Austin Subaru to any of our family and friends. More

by pj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Lafave (5 stars)
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