
Austin Subaru
Austin, TX
Filter Reviews by Keyword
By Type
Showing 1,032 reviews
I recently purchased a used car for my 86-year-old mother and the experience was perfect. They treated us like family and took the time to get my mom comfortable with the new car and technologies. She is ext and the experience was perfect. They treated us like family and took the time to get my mom comfortable with the new car and technologies. She is extremely happy with the vehicle and I would highly recommend Austin Subaru to anyone looking for a new or used vehicle. Just great people. More
This was our second visit to Austin Subaru and like the first time, when we purchased my new Crosstrek, we were warmly greeted. We were there because one of my fog lights had gone out. It was on Halloween first time, when we purchased my new Crosstrek, we were warmly greeted. We were there because one of my fog lights had gone out. It was on Halloween and the dealership had a festive attitude with some employees dressed up for the occasion. While we were waiting for my car to be repaired, we had the opportunity to visit with one of the managers, Lucas, both Product and Credit Specialist, Fouad Kassem, and Daniel Elalouf. They came by to say hi and asked if we needed any assistance. It is nice knowing that you, the customer, are appreciated for purchasing a vehicle from them. More
Super helpful and friendly employees starting with initial tech when driving up to our wonderful service tech Jacob Mathew’s to the receptionist who ordered our lyft ride. Our concerns were addressse initial tech when driving up to our wonderful service tech Jacob Mathew’s to the receptionist who ordered our lyft ride. Our concerns were addresssed with professionalism I. A timely manner. Good communication throughout our experience. More
We looked at multiple dealerships within the Corpus Christi area to buy a Subaru for our company, and Briana went above and beyond to earn our business. She found the exact car that fit our needs at th Christi area to buy a Subaru for our company, and Briana went above and beyond to earn our business. She found the exact car that fit our needs at the price we wanted, and she got us what we needed for our trade. We made the 3+ hour trip to Austin because of Briana. When we got there to pick up our vehicle, the entire team bent over backwards to ensure everything was perfect. We are very happy with our vehicle, and we highly recommend the Austin Subaru team! More
Chris Sutton provided top notch customer service from dropping the car off to picking it up. We are very satisfied with the service and staff at our dealer. dropping the car off to picking it up. We are very satisfied with the service and staff at our dealer. More
I'm a first time client at Austin Subaru. I'm impressed on how all the Subaru personnel work together for the each customer. As I sit in the waiting room which by the way is equipped with sna I'm impressed on how all the Subaru personnel work together for the each customer. As I sit in the waiting room which by the way is equipped with snacks, coffee, espresso made to order, I notice all the interactions between the dealer associates and the customers. Each associate interacts with their customer by providing them with status on their vehicle. In my case Adriana was/is my contact and she provided me with most up to date information on my 21-point inspection and let me know when my vehicle was ready . Thank you, Adriana!! More
I always enjoy a visit to Austin Subaru – everyone is pleasant and professional and very helpful – and the cafe is a cool place to hang when needed. pleasant and professional and very helpful – and the cafe is a cool place to hang when needed. More