
Austin Subaru
Austin, TX
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Brianna was incredible! Austin in finance was great! A great experience all around, except they forgot to fill up the tank on my new car. Had to stop on the way back to Dallas & fill it up. great experience all around, except they forgot to fill up the tank on my new car. Had to stop on the way back to Dallas & fill it up. More
Got the car we wanted in a reasonable timeframe with with supply chain issues. Still waiting on some back ordered accessories. Communication was open and timely. supply chain issues. Still waiting on some back ordered accessories. Communication was open and timely. More
Joseph and the whole Subaru team were fantastic! The waiting room experience was top-notch, and they were communicative about the status of my vehicle maintenance. waiting room experience was top-notch, and they were communicative about the status of my vehicle maintenance. More
Really difficult to find who made reservation when I didn't write names of people I talked to. When your representative calls you and you miss call, then call that number back you have to jump through h didn't write names of people I talked to. When your representative calls you and you miss call, then call that number back you have to jump through hoops again More
Joseph Martinez was my service agent and he was absolutely wonderful!!. He was prompt in addressing my questions and went above and beyond when other issues came up. absolutely wonderful!!. He was prompt in addressing my questions and went above and beyond when other issues came up. More
I once again had a very pleasant experience with the Service Department. Marco did a great job of keeping me up to date and also of checking into some questions that I had about my remaining service co Service Department. Marco did a great job of keeping me up to date and also of checking into some questions that I had about my remaining service contract. More
Wonderful visit, Tony was super helpful and attentive, everything was fast, organized, and quick! The repairs were done in half the expected time. And, of course, the best serving waiting room in Austin! everything was fast, organized, and quick! The repairs were done in half the expected time. And, of course, the best serving waiting room in Austin! More
Everything was excellent as always, best service department I have every used. When I replace my current car this will be a big factor in my decision. department I have every used. When I replace my current car this will be a big factor in my decision. More