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Austin Subaru

Austin, TX

4.9
1,028 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,028 reviews

August 15, 2021

The wait for completion of the fix was long, but the service advisor D. Harris was exceptional. Harris was very friendly, good and timely communication More

by dngo01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D. Harris
August 13, 2021

Nate Lowther was an amazing sales rep that worked around our schedule/needs. Best car purchase experience we have ever had. First time Subaru buyers, but I foresee future purchases. After closing hours N More

by Kris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lowther, Nate
August 08, 2021

Susan was very caring and wanted us to be informed More

by Robert Register
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Moulton, Misty Ezell
August 04, 2021

Evan Baker was awesome in assisting us with our new vehicle purchase! Love Austin Subaru... first class! Highly recommend if you are interested in purchasing. More

by J&S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Baker
August 03, 2021

30K Mile service and new tires and alignment. Marco Moran, our service advisor was great and kept us up to date during the service. Thank you! More

by J&J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Moran
July 23, 2021

Brianna was incredible! Austin in finance was great! A great experience all around, except they forgot to fill up the tank on my new car. Had to stop on the way back to Dallas & fill it up. More

by Stacie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Davis & Austin Page
July 22, 2021

Got the car we wanted in a reasonable timeframe with with supply chain issues. Still waiting on some back ordered accessories. Communication was open and timely. More

by pscholl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Martinez
July 21, 2021

Joseph and the whole Subaru team were fantastic! The waiting room experience was top-notch, and they were communicative about the status of my vehicle maintenance. More

by emzdxciii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Martinez
July 16, 2021

Really difficult to find who made reservation when I didn't write names of people I talked to. When your representative calls you and you miss call, then call that number back you have to jump through h More

by Lg_mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mendoza
July 15, 2021

Joseph Martinez was my service agent and he was absolutely wonderful!!. He was prompt in addressing my questions and went above and beyond when other issues came up. More

by jan.analla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Martinez
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