Austin Subaru
Austin, TX
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The wait for completion of the fix was long, but the service advisor D. Harris was exceptional. Harris was very friendly, good and timely communication service advisor D. Harris was exceptional. Harris was very friendly, good and timely communication More
Nate Lowther was an amazing sales rep that worked around our schedule/needs. Best car purchase experience we have ever had. First time Subaru buyers, but I foresee future purchases. After closing hours N our schedule/needs. Best car purchase experience we have ever had. First time Subaru buyers, but I foresee future purchases. After closing hours Nate went above and beyond to take the time to put a big blue bow on our brand new Ascent, and backed it up to the mural in the back of the building to get a great picture for wife who loves her new car. Free Chai Tea at the Dealership Café was a really nice perk and made any waiting at the dealership much more enjoyable. More
Evan Baker was awesome in assisting us with our new vehicle purchase! Love Austin Subaru... first class! Highly recommend if you are interested in purchasing. vehicle purchase! Love Austin Subaru... first class! Highly recommend if you are interested in purchasing. More
Brianna was incredible! Austin in finance was great! A great experience all around, except they forgot to fill up the tank on my new car. Had to stop on the way back to Dallas & fill it up. great experience all around, except they forgot to fill up the tank on my new car. Had to stop on the way back to Dallas & fill it up. More
Got the car we wanted in a reasonable timeframe with with supply chain issues. Still waiting on some back ordered accessories. Communication was open and timely. supply chain issues. Still waiting on some back ordered accessories. Communication was open and timely. More
Joseph and the whole Subaru team were fantastic! The waiting room experience was top-notch, and they were communicative about the status of my vehicle maintenance. waiting room experience was top-notch, and they were communicative about the status of my vehicle maintenance. More
Really difficult to find who made reservation when I didn't write names of people I talked to. When your representative calls you and you miss call, then call that number back you have to jump through h didn't write names of people I talked to. When your representative calls you and you miss call, then call that number back you have to jump through hoops again More
Joseph Martinez was my service agent and he was absolutely wonderful!!. He was prompt in addressing my questions and went above and beyond when other issues came up. absolutely wonderful!!. He was prompt in addressing my questions and went above and beyond when other issues came up. More