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Austin Subaru

Austin, TX

4.9
1,034 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,034 reviews

October 21, 2021

Subaru Austin makes it simple and pretty enjoyable to have my car maintainance done. The employees kept me informed every step of the way. More

by TxDebo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel, Rosa Gonzalez
October 21, 2021

I bought a used car from Austin Subaru on May 31, 2021. As of today, October 21, 2021, the license is still in the name of the previous owner & I'm on my third temporary tag. I have been given every excuse More

by Betsyr.todd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lucas Cortines, Johnny "JP" Perez, Jr.
Oct 25, 2021 -

Austin Subaru responded

Betsy, we appreciate you taking the time to address your concerns regarding your license plates. Thank you for giving us the opportunity to resolve this matter for you! It was a joy being able to personally deliver these plates and install them on your vehicle, and I hope you will reach out if there is anything we can do to assist you in the future. We're here for you! Thank you for your patience, and have a wonderful rest of your day. :) - Chris Dugas, Finance Director

October 21, 2021

Susan and Kevin are amazing! Kevin has excellent communication skills and a deep knowledge of Subarus. I really appreciate having him as my service tech and totally trust his guidance. This visit, h More

by amanda.bernhard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Moulton, Joseph Mendoza
October 15, 2021

From the time I drove into the service bay until I left, it was an excellent customer experience. Zach Danvers was professional, knowledgeable, friendly, and helpful. My expectations were set and met with More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Danvers - Service Dept
October 09, 2021

I went in for an oil change and inspection. The waiting area was busy but the cafe and snacks help lessen the boredom of having to wait. It was a busy day and Marco was apologetic when I had to ask for an More

by alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Moran
October 09, 2021

60,000 mile service went according to plan. Susan gave a good overview of the required service and kept me well informed of the progress. More

by subown52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moulton
October 09, 2021

Great customer service, great at giving me updates and guiding me through work that needed doing. Even found me a slot at the weekend to get work completed. More

by Jowilliams75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Huertas Muniz
October 09, 2021

Came in for inspection—Rosa was quick and efficient and got me squared away pretty quickly. Thanks. More

by MimiX4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Gonzalez
October 09, 2021

Every aspect of my experience was first rate. Excellent workmanship from the technicians and clear, informative communication from all employees. More

by FT2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Perez
October 01, 2021

Everypne I dealt with were totally dependable and professional! Best dealership in my 50+ years of car ownership. More

by gchoban
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller, Jonathan Sosa
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