
Austin Subaru
Austin, TX
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I went in for an oil change and complained about my key sticking in the ignition. I thought I would need an appointment to get it fixed but they fixed it for me same day!! Great service. sticking in the ignition. I thought I would need an appointment to get it fixed but they fixed it for me same day!! Great service. More
Deon was awesome! Knowledgeable, courteous and friendly. We had a nice chat about my teardrop trailer, as I’m traveling the country in it, and we were talking about traveling. I told him I was interested in We had a nice chat about my teardrop trailer, as I’m traveling the country in it, and we were talking about traveling. I told him I was interested in the Subaru Ambassador program and he gave me a number to call. The whole staff was nice. I’d recommend this dealership to anyone in the Austin area! More
Zach was my service representative. When I arrived for my appointment he made me aware of the anticipated wait time which was about 1.5 hours. My appointment covered oil and filter change as well as state in appointment he made me aware of the anticipated wait time which was about 1.5 hours. My appointment covered oil and filter change as well as state inspection. Zach kept me informed and is very knowledgeable regarding Subaru and my Forester. The service department and staff at Austin Subaru have always been helpful and professional. The wait time for this service seemed a little long having scheduled an appointment. More
Although Service Department was crazy busy Susan always makes you feel like you are the only one. Met and exceeded time constraints. Always grateful to have Eric, the Service Tech, work on my car because makes you feel like you are the only one. Met and exceeded time constraints. Always grateful to have Eric, the Service Tech, work on my car because I know only what needs to be done/fixed will be and it will be done right. More
I found Gabrielle to be Very helpful and efficient. I was surprised that the battery failed on a car with only 5500 miles, but was glad to get it replaced. surprised that the battery failed on a car with only 5500 miles, but was glad to get it replaced. More
We drove four hours to the dealership and was pleasantly surprised how nice and professional everyone was. We enjoyed everyone’s support and help. surprised how nice and professional everyone was. We enjoyed everyone’s support and help. More