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Austin Subaru

Austin, TX

4.9
1,033 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,033 reviews

December 14, 2021

I went in for an oil change and complained about my key sticking in the ignition. I thought I would need an appointment to get it fixed but they fixed it for me same day!! Great service. More

by jlk.cobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Crabb
December 11, 2021

As always personable, upfront and thoughtful. Coffee and snacks on point - shuttle service is awesome ! More

by hueygamh34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Martinez
December 11, 2021

Deon was awesome! Knowledgeable, courteous and friendly. We had a nice chat about my teardrop trailer, as I’m traveling the country in it, and we were talking about traveling. I told him I was interested in More

by Beegeessuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I thought he said his name was Deon. In service dept.
December 09, 2021

Zach was my service representative. When I arrived for my appointment he made me aware of the anticipated wait time which was about 1.5 hours. My appointment covered oil and filter change as well as state in More

by Lion fish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Danvers
Dec 11, 2021 -

Austin Subaru responded

Lion, it's really awesome to see that Zach delivered an exceptional experience! Thanks so much for supporting us, and please let us know if there's anything we can do to assist down the road! :) - The Team at Austin Subaru

December 08, 2021

Recalls were taken care of (Joseph) and reminders were helpful. Lobby is nice to wait in. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mendoza
December 04, 2021

Although Service Department was crazy busy Susan always makes you feel like you are the only one. Met and exceeded time constraints. Always grateful to have Eric, the Service Tech, work on my car because More

by emm7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric the Service Technician, Susan Moulton
December 01, 2021

I found Gabrielle to be Very helpful and efficient. I was surprised that the battery failed on a car with only 5500 miles, but was glad to get it replaced. More

by Morgananne62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabrielle
November 30, 2021

We drove four hours to the dealership and was pleasantly surprised how nice and professional everyone was. We enjoyed everyone’s support and help. More

by berryhillparkitandsell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayron Vangergriff
November 28, 2021

They have the best waiting room, and the best service times. My husband loves the free coffee! More

by Jesscah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mandujano
November 25, 2021

Our salesman, Danny Sosa was outstanding. He went the extra mile following through with commitments. More

by Bcmclean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionists, Danny Sosa, Hilary Razo, Dean Royal
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