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Austin Subaru

Austin, TX

4.9
1,028 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,028 reviews

December 20, 2021

Great customer service. They were caring and kept me updated on the issues on my car. More

by slahravage01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Danvers
December 18, 2021

As always, a visit to Austin Subaru is very pleasant. My customer representative, Jack Cramer, was very friendly and knowledgeable. He made me feel like I was the only person he was working with that day. A More

by Egídio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Cramer
December 16, 2021

Zach made my service visit informative and pleasant. He is exceptionally well informed about the eyesight system. By the time we were done I felt like I had made a friend of Zach. More

by LYNN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Danvers
December 16, 2021

Always get terrific service at Austin Subaru, and love working with my Will Heller. Efficient and fast service. More

by hollis.hammonds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Heller
December 15, 2021

Ethan took care of all of the details and was able to answer any question that I had. More

by Ivan Taborsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Haycock, Brianna Rosas
December 14, 2021

I went in for an oil change and complained about my key sticking in the ignition. I thought I would need an appointment to get it fixed but they fixed it for me same day!! Great service. More

by jlk.cobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Crabb
December 11, 2021

As always personable, upfront and thoughtful. Coffee and snacks on point - shuttle service is awesome ! More

by hueygamh34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Martinez
December 11, 2021

Deon was awesome! Knowledgeable, courteous and friendly. We had a nice chat about my teardrop trailer, as I’m traveling the country in it, and we were talking about traveling. I told him I was interested in More

by Beegeessuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I thought he said his name was Deon. In service dept.
December 09, 2021

Zach was my service representative. When I arrived for my appointment he made me aware of the anticipated wait time which was about 1.5 hours. My appointment covered oil and filter change as well as state in More

by Lion fish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Danvers
Dec 11, 2021 -

Austin Subaru responded

Lion, it's really awesome to see that Zach delivered an exceptional experience! Thanks so much for supporting us, and please let us know if there's anything we can do to assist down the road! :) - The Team at Austin Subaru

December 08, 2021

Recalls were taken care of (Joseph) and reminders were helpful. Lobby is nice to wait in. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mendoza
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