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Austin Subaru
Austin, TX
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Saul was my service advisor and what I appreciated about him is that he delivered on his word. This is our third Forester and I appreciated him throughly goong over the work they did, it was helpful for my him is that he delivered on his word. This is our third Forester and I appreciated him throughly goong over the work they did, it was helpful for my peace of mind. More
I cannot think of one negative thing to say about my experience with Austin Subaru. I bought my 2024 Outback in December 2023. It was stress free and they didn’t waste my time. I love that I was able to experience with Austin Subaru. I bought my 2024 Outback in December 2023. It was stress free and they didn’t waste my time. I love that I was able to come back a couple of weeks later and have all the features explained to me again. It’s too much to remember on day 1! I just had my first oil change and service, and the experience has only gotten better. I was able to bring my laptop and work with complimentary snacks in the quiet room. It barely interrupted my day at all. I have always felt uncomfortable at dealerships and feel like most of them are ripping you off. My opinion has completely turned around with my first Subaru and my experiences at Austin Subaru. I am definitely a convert and recommend them to everyone I know. More
If you want a straight-forward, professional yet low-key car shopping experience, find Joey LaFave at Austin Subaru. What more could you ask for? You will NOT be disappointed. car shopping experience, find Joey LaFave at Austin Subaru. What more could you ask for? You will NOT be disappointed. More
If you're seeking a positive car buying experience, look no further! Hannah at this dealership was exceptional. Her kindness, understanding, and extensive knowledge made the entire process smooth and enjoya no further! Hannah at this dealership was exceptional. Her kindness, understanding, and extensive knowledge made the entire process smooth and enjoyable. Unlike typical salespeople, Hannah prioritized kindness and care, significantly enhancing my car buying journey. I highly recommend this place, especially if you're considering a Subaru. Ask for Hannah — she's truly the best! More
I`d like to personally thank following team members for the exceptional service: Isaac (Sales), Jason (Sales), Michael (Sales, keys and car delivery) Eliel (Sales, car delivery) Eddie Hummel (Sales) the exceptional service: Isaac (Sales), Jason (Sales), Michael (Sales, keys and car delivery) Eliel (Sales, car delivery) Eddie Hummel (Sales) Danny (Sales) Joyce (Office manager) Tyler Wells (Finance) Purchasing a car usually is a very pleasant but still stressful event. These Austin Team members made everything possible and impossible to make my experience as smooth as I can only dream about. I got the car that I like, with the color and services that I want. All of this only because of this great team. Thank you! More
Great Service I am so glad purchase my new subaru vehicle in this dealer with great staff that explain everything with the car that I purchase also the feature in it. The staff was very friendly and the loun in this dealer with great staff that explain everything with the car that I purchase also the feature in it. The staff was very friendly and the lounge for I can enjoy my snacks and beverages while I am waiting to service my car . Thank you Austin Subaru for become of great dealer and services that you provided to me, I would refer you guys to my family & friends that would like to buy subaru car in the future! More
Had a pleasant buying experience and have always had stellar service appointments with Austin Subaru. stellar service appointments with Austin Subaru. More
I rarely purchase vehicles from dealers, only because I can't stand ... "the car you inquired about WAS here, but it just sold... since you're here, take a look at this." "This price is negotiable, what w can't stand ... "the car you inquired about WAS here, but it just sold... since you're here, take a look at this." "This price is negotiable, what would it take to put you in this car?" "Let me go talk to my manager, he's in a good mood today." Sales guy comes back with the offer written on a post it note, slides it face down across the desk.... "We have some money left in our advertising budget, we can get you a deal with that surplus." "Your payment will only be $250 per month for 6 years... add the maintenance package and you won't even notice the extra cost over 72 months... less than a few trips to Starbucks." "We have to charge you for the nitrogen in your tires, it's much better than air." I worked for a car dealer several years ago, quit after two weeks, the tactics were disgusting. Not saying they're all like that, but.... Austin Subaru is nothing like what you might expect from a stereotypical car dealer. I found a car that I really liked, and decided to give it a shot. Met with Steve Carter, no hassle, no pressure, I knew the price was fair when I walked in, he did even better than that, and everything was communicated up front, no hidden agendas. Paperwork was a breeze, vehicle was spotless when I teste drove, and they washed it again when I went back to buy it. Awesome dealership... comfortable, easy going place. Whole process from start to finish was so smooth, my faith was restored. At least here... I'll be returning when it's time to buy another. More
Excellent service! Great staff! Comfortable waiting room with beverages and snacks. My service advisor was warm and expedited my case due to extenuating circumstances I Great staff! Comfortable waiting room with beverages and snacks. My service advisor was warm and expedited my case due to extenuating circumstances I was experiencing. More