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Austin Subaru

Austin, TX

4.9
1,028 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,028 reviews

April 09, 2022

It was like no other service visit I’ve ever had. Drop off was easy. All my questions were answered. Loved the video of my inspection! More

by V1429m
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Virginia ?, Rosa Gonzalez
Apr 11, 2022 -

Austin Subaru responded

Thank you for choosing us to assist you with your vehicle's servicing needs! We are so happy to see this kind of feedback for our team. :) - The Team at Austin Subaru

April 07, 2022

Austin Subaru service department is wonderful. They were responsive and fast. Abosolutely satisfied. Thank you. More

by mickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco
Apr 08, 2022 -

Austin Subaru responded

Mickey, that makes us so happy to hear! Thank you for selecting us to assist you, we can't wait to see you again in the future! :) - The Team at Austin Subaru

April 06, 2022

The customer service of Austin Subaru is TOP NOTCH! !! And I loved the video that was sent of my inspection...WOW! More

by Sherie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Maldonado - excellent service!
Apr 06, 2022 -

Austin Subaru responded

Sherie, thank you for the love and support for our team! We're so happy you enjoyed the video, they are such a cool touch to our service department! :) - The Team at Austin Subaru

April 03, 2022

Mark, our salesman and the entire staff were so helpful and courteous that we would recommend Austin Subaru to anyone looking to buy a car! More

by Rob Wuest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ziehr, Terrence Pride
Apr 04, 2022 -

Austin Subaru responded

Rob, we are so thankful for your kind words towards Mark! Thank you for choosing us, and congratulations on your new vehicle. We are so excited to have you as part of the Austin Subaru family! :) - The Team at Austin Subaru

April 01, 2022

Spencer looked after me. I was buying the Outback too, so they had to do State inspection. More

by BT
Recommend Dealer
Yes
Employees Worked With
Spencer Bassett
Apr 01, 2022 -

Austin Subaru responded

BT, thank you for sharing this generous feedback for Spencer! We feel so lucky to have you as part of the Austin Subaru family and we hope to see you again in the future. :) - The Team at Austin Subaru

April 01, 2022

It was a trip from Rockport to Austin full of road work and traffic but worth the effort to work with such nice people from Kurtis Clark our product specialist to the business manager Jeremy Martry..it i More

by jerryhill527
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis Clark, Jeremy Marty
Apr 01, 2022 -

Austin Subaru responded

Jerry and Donna, thank you for making the trip out to see us! Your compliments mean the world to us, and we are thrilled to see that Kurtis and Jeremy delivered a flawless experience. We feel so lucky to have y'all as clients and we look forward to welcoming you back again in the future! :) - The Team at Austin Subaru

March 31, 2022

From intake through waiting experience to delivery of vehicle post service, an amazingly great experience. My service advisor kept me informed and answered questions during the service process. And a rea More

by misterchambo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Cramer
Apr 01, 2022 -

Austin Subaru responded

Thank you so much for your kind words towards Jack! We are proud to see that he delivered an experience that was nothing short of perfection. We appreciate your support and hope you will be back to see us in the future! :) - The Team at Austin Subaru

March 29, 2022

Wonderful experience. Was communicated with honestly throughout the entire process. Comfortable waiting area. Took less time than initially quoted. More

by joshua.mosher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Muniz (5 stars out of 5)
Mar 30, 2022 -

Austin Subaru responded

Joshua, it was our pleasure to assist you! Thank you for taking a moment to share this excellent feedback, we appreciate it more than you know! :) - The Team at Austin Subaru

March 27, 2022

Austin Subaru staff were uniformly friendly, helpful and prompt with information and completing service on my car. they made the entire experience easy and pleasant. Love the refreshment bar! More

by kristy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mendoza
Mar 28, 2022 -

Austin Subaru responded

Kristy, thank you for your kind words towards our team and for choosing us to assist! We're so glad that you enjoyed the complimentary cafe, it really is such a cool touch to our dealership! :) - The Team at Austin Subaru

March 25, 2022

Hassel free service at an affordable cost. Friendly and respectful staff leave little if anything to be desired. More

by johnchaplin5141
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Bassett
Mar 25, 2022 -

Austin Subaru responded

John, thank you for the support and praise! We are so grateful to have you as our client and look forward to seeing you again in the future. :) - The Team at Austin Subaru

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