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Austin Subaru

Austin, TX

4.9
1,028 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,028 reviews

June 26, 2022

First time I have ever bought a car on my own and my salesman, Jay Hall, and financial person Dean Royal made the experience very easy. Jay answered my questions as soon as he could get the correct i More

by rboo29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The people at the front counter who greet you when you come in were very friendly and tried to get me help as soon as they could., Jay Hall, Brianna Rosas, Dean Royal
Jun 27, 2022 -

Austin Subaru responded

Rboo29, we are beaming with joy seeing this top-notch feedback for Jay, Brianna, Dean, and our reception team! We agree, they are all true assets to our team and we feel so lucky to have people like them here each day. Thank you so much for coming to see us, and congratulations on purchasing your first vehicle! We really hope you are loving it! :) - The Team at Austin Subaru

June 25, 2022

The service is good. I like they put up the web page to show the inspection results with the video and pictures. The information provided is very helpful. Although yester More

by Emma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriana Orozco
Jun 27, 2022 -

Austin Subaru responded

Emma, we're overjoyed to see that we earned a perfect score from you! Thank you so much for supporting what we do here. It is always a joy seeing clients like you, and we hope to have the opportunity to serve you again in the future. Have a great day! :) - The Team at Austin Subaru

June 24, 2022

Gabriel was very friendly and service was efficient. I liked getting texts during the service. Also liked getting a summary video. More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Muniz
Jun 27, 2022 -

Austin Subaru responded

Julie, thank you for coming on here to show some love and positivity for Gabriel! Those videos are such a cool touch! We will be sure to pass your kind words along to Gabriel, and we hope you will reach out to us if there is anything we can assist with in the future. :) - The Team at Austin Subaru

June 24, 2022

Will Heller is always such a pleasure to work with. His service is outstanding. He is one of a kind! Others I've worked with there are also outstanding, including Ethan Haycock who sold me my beloved C More

by jbarnholdt
Customer Service
Recommend Dealer
Yes
Employees Worked With
William Heller, Ethan Haycock
Jun 27, 2022 -

Austin Subaru responded

Jbarnholdt, it's amazing to see you you are a Subaru fan! We're so happy that Will and Ethan were both able to assist you with your needs, and we will be sure to relay your kind message to them. Your support means everything to us, and we really hope to see you again in the future. Thanks a million and have a wonderful day! :) - The Team at Austin Subaru

June 23, 2022

We had a very comfortable experience at Austin Subaru. Steve Carter and Dale Royal were very pleasant and easy to work with. Thanks! More

by dwalsh1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Carter, Dean Royal
Jun 24, 2022 -

Austin Subaru responded

Dwalsh1, thank you for the thoughtful review! It's so awesome that Steve and Dale delivered such an impeccable experience, and we will be sure to pass your kind words along to them. Congratulations on your sweet new vehicle, and thank you for being part of the Austin Subaru family! :) - The Team at Austin Subaru

June 19, 2022

I went to express service to get my annual inspection and ended up with getting that and half of the 30,000 mile service done in just over two hours. Everyone was so nice! More

by Janraustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Bassett
Jun 22, 2022 -

Austin Subaru responded

That is excellent to hear, Janraustin! Thank you so much for giving us the opportunity to serve you, and for leaving us this awesome review. Your support means the world to us, and we look forward to the next time you make it our way. Have a great week! :) - The Team at Austin Subaru

June 15, 2022

Excellent service. Friendly attendants and staff. Comfortable lounge and good coffee. Keep the good work! More

by Pierre V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Bassett
Jun 15, 2022 -

Austin Subaru responded

Pierre, talk about a fantastic review! It brings us joy to see that you enjoyed every aspect of your experience, including our complimentary coffee bar. It was great having you here, and we hope to have the opportunity to assist again in the future. Thanks a million! :) - The Team at Austin Subaru

June 11, 2022

Everyone was really nice. I rolled my old Subaru the day before and was really sad about it and didn’t feel pressured to make a decision, I felt like everyone gave me the info More

by Alexmaldo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Pride, Clayton Lajaunie
Jun 13, 2022 -

Austin Subaru responded

Alex, nothing makes us happier than reading feedback like this from awesome clients like yourself! Thank you so much for choosing us to assist you in finding a new vehicle, we are so glad to know you are loving it. Congratulations, and welcome to the Austin Subaru family! :) - The Team at Austin Subaru

June 01, 2022

Excellent service and always a pleasure working with the team at Austin Subaru. The service advisors are kind and professional, and the technician staff is top notch! More

by ChrisVernon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hills, Joseph Mendoza
Jun 01, 2022 -

Austin Subaru responded

Chris, it has always been a pleasure assisting you! We'll be sure to pass this amazing compliment along to our service team, they will be so happy. Thank you for coming to see us, we feel so lucky to have your continued support! :) - The Team at Austin Subaru

May 27, 2022

Nice facility, friendly staff and very helpful. I will be back for my next purchase. More

by billy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny "JP" Perez, Jr., Austin Page
May 27, 2022 -

Austin Subaru responded

Billy, you have no idea how happy we are to read this review! Thank you so much for giving us to assist you in finding the perfect vehicle. It truly was great having you here, and we look forward to the next time we can assist. Have a great weekend! :) - The Team at Austin Subaru

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