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Austin Subaru

Austin, TX

4.9
1,014 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,014 reviews

May 14, 2022

I arrived a lot the dealership right as they opened. They estimated 1.5 hours for the service and had me headed home in less than an hour. More

by FanClubLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Gonzalez
May 16, 2022 -

Austin Subaru responded

We're happy to see that you had a wonderful experience with us, FanClubLady! Thanks for the review and please let us know the next time we can assist. :) - The Team at Austin Subaru

May 06, 2022

Professional service people. In and out within 1 and half hours for oil change and tire rotation More

by Rgalbraith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Bassett
May 09, 2022 -

Austin Subaru responded

Rgalbraith, it's great to see that our team delivered a flawless service experience in a timely manner! Thank you for being our client. :) - The Team at Austin Subaru

May 06, 2022

The people are outstanding, and the place is really comfortable. I really like Austin Subaru! More

by Virgil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriana Orozco
May 09, 2022 -

Austin Subaru responded

Virgil, we feel so lucky to be your favorite! Thank you so much for the kind sentiments, and we can't wait to see you again in the future. :) - The Team at Austin Subaru

May 05, 2022

Joseph was extremely helpful and got my repaired done in a timely manner. All while being very kind! More

by thegreenerlight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mendoza
May 09, 2022 -

Austin Subaru responded

We are beaming with joy reading this stellar feedback for Joseph! We'll be sure to pass your kind sentiments along to him. Thanks a million for choosing us, and we'll see you next time! :) - The Team at Austin Subaru

May 04, 2022

My first time taking my new Subaru Outback in for scheduled maintenance. I was able to get in immediately, fair price, trusted service! Kevin Mandujano took care of me and took his time answering all More

by dovecote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mandujano
May 09, 2022 -

Austin Subaru responded

Dovecote, thank you for taking a moment to share some positive words for Kevin! He is so great at what he does, and we feel lucky to have him as part of the team. We are so happy that you are loving your Outback and we can't wait to see you again next time! :) - The Team at Austin Subaru

May 03, 2022

Had a great experience today buying a car from Kori Smith. She was kind, professional and genuine. Jade Baumgardner, Product Specialist was awesome also, with the paperwork and final transaction. Bea More

by Megan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Smith
May 04, 2022 -

Austin Subaru responded

Megan, it's fantastic to see that Kori and Jade both delivered such a great sales experience! Thank you for selecting us, and congratulations on your new vehicle. We really hope you are loving it! :) - The Team at Austin Subaru

May 02, 2022

Always satisfied with service, attention, and comfort at Austin Subaru. Everyone from service greeter to barista to customer service rep is pleasant and efficient. More

by Rae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Gonzalez
May 04, 2022 -

Austin Subaru responded

Thank you for the love and support for our team, Rae. We're so glad you enjoyed everything from the stellar client care to the complimentary coffee bar! We look forward to seeing you again next time. :) - The Team at Austin Subaru

April 28, 2022

I've always experienced great customer service at Austin Subaru. I enjoy working with my service supervisor Joseph Martinez. I respect and appreciate his advice. More

by lewser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Martinez
Apr 28, 2022 -

Austin Subaru responded

Thank you for giving us such high marks! We are constantly hard at work to deliver the best possible experiences, so it makes us proud to see this review for Joseph. :) -The Team at Austin Subaru

April 27, 2022

Such a great experience at this dealership. Kurtis Clark was our sales guy, and is top notch to work with - friendly and helpful. The dealership itself is so nice with a full-on in-house coffee More

by bcstark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis Clark
Apr 27, 2022 -

Austin Subaru responded

We are beaming with joy reading about your experience with Kurtis! Thank you so much for your supportive words, we really appreciate them. Congratulations on your new vehicle, and welcome to the Austin Subaru family! :) - The Team at Austin Subaru

April 25, 2022

My service advisor, Zach Danvers was awesome. He estimated my wait time down to the minute. The service was perfect. More

by mjszot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Danvers
Apr 25, 2022 -

Austin Subaru responded

We're so happy to know that you were 100% satisfied with the services provided by Zach! He is awesome, and we feel so lucky to have him as part of the team. Thanks for sharing this positive feedback, we really appreciate it! :) - The Team at Austin Subaru

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