Austin Subaru

I used the Express option with no reservation. Work was done well on a reasonable timeframe and the waiting area is very pleasant. Work was done well on a reasonable timeframe and the waiting area is very pleasant. More

The waiting room is comfortable and the service people are wonderful and so communicative. I was kept up to date on what was happening with my car and everything was explained well. I am very satisfied wi are wonderful and so communicative. I was kept up to date on what was happening with my car and everything was explained well. I am very satisfied with my service. Thanks! More

I rarely write reviews of any kind, but this was an unusually positive experience. Everyone was super friendly and very communicative. Plus, the Lyft back and forth to my office was such a great touch. unusually positive experience. Everyone was super friendly and very communicative. Plus, the Lyft back and forth to my office was such a great touch. More

Tony recommended that I take my car in on Sunday and that worked out fine. Gabriel notified me that there was a radio software update and that was also taken care of. Waiting room temperature was not too c worked out fine. Gabriel notified me that there was a radio software update and that was also taken care of. Waiting room temperature was not too cold, interesting TV shows on, and music from the 60's, 70's and 80's. More

Austin Subaru provides for a great service experience with open communication, skilled staff, and comfortable surroundings. with open communication, skilled staff, and comfortable surroundings. More

Gabriel was terrific! Service was quick. Enjoyed a cup of coffee. Grabbed a dog treat for my pup. Happy with everything. Thank you! Service was quick. Enjoyed a cup of coffee. Grabbed a dog treat for my pup. Happy with everything. Thank you! More

great experience except for this survey with a fifteen-word minimum. Why does it require fifteen words to describe my experience? Dumb. fifteen-word minimum. Why does it require fifteen words to describe my experience? Dumb. More

Good experience. Waiting area superb. My car was in good hands with your technician who also owns a XT Forester Good communication with Adam during the waiting proce Waiting area superb. My car was in good hands with your technician who also owns a XT Forester Good communication with Adam during the waiting process. Adam understood all test and service problems done at Delaware dealer before I moved to Austin. I see some customer comments about video and pics of inspection results, I'd be interested in that on my next visit which is scheduled later in July. More

The visit did not start out well as I had scheduled some dent repair (sold to me at vehicle purchase) and that was not coordinated to have the folks available as was noted in an email from Devin. Rachel an dent repair (sold to me at vehicle purchase) and that was not coordinated to have the folks available as was noted in an email from Devin. Rachel and especially my original Salesperson, Misty made arrangements to accommodate while I was there and the works was completed in an acceptable time. Well done to improve the visit! More

Austin Subaru is the greatest. We have bought 5 cars from them, over the years. The service is awesome and our sales rep, John Martinez, is a super guy with years of experience. I We have bought 5 cars from them, over the years. The service is awesome and our sales rep, John Martinez, is a super guy with years of experience. I would not buy anywhere else. Please ask for John More