Austin Subaru

Set up appointment, showed up, talking to service rep quickly, out the door...updated on price and service...returned to pick it up in timely fashion...car drives wonderfully. Will do it again with this quickly, out the door...updated on price and service...returned to pick it up in timely fashion...car drives wonderfully. Will do it again with this dealer and this sales rep. More

Took my Subaru in for a routine oil & filter change and tire rotation. Work done in a reasonable amount of time. Will bring my car here next time. and tire rotation. Work done in a reasonable amount of time. Will bring my car here next time. More

This is one of my top car buying experiences, great car, great price and very friendly and helpful sales associate. I would highly recommend it. Thank you Austin Subaru! great price and very friendly and helpful sales associate. I would highly recommend it. Thank you Austin Subaru! More

John was a great guy. Easy to work with. Made the buying experience excellent. I would recommend him to anyone looking to by a car experience excellent. I would recommend him to anyone looking to by a car More

Perfect in every way - delivered as promised. Peasant environment to wait. Met an old friend and caught up. Love Austin Subaru. Everyone is helpful and very nice. environment to wait. Met an old friend and caught up. Love Austin Subaru. Everyone is helpful and very nice. More

I appreciate the loaner car service. The loaner car was in very good shape, clean and it was a high quality, good performing car. I have previously had service where they took you to an Enterprise rental s in very good shape, clean and it was a high quality, good performing car. I have previously had service where they took you to an Enterprise rental shop and they have poor service and poor quality rental cars. More

I feel fortunate that everything fell into place with the right car, salesperson, service and price on my certified 2011 Impreza wagon. Ralph Vurgich was instrumental in helping me look at several new a right car, salesperson, service and price on my certified 2011 Impreza wagon. Ralph Vurgich was instrumental in helping me look at several new and used cars sometimes back to back. I felt very comfortable working with Ralph because I didn't have any pressure to make a quick decision. I even told him I needed a break from car shopping. It was not a problem. Also, all my emails back and forth were promptly returned. I prefer to do the negotiations over email once I know there is a car I am interested in. I shopped other dealerships new/used and private sellers, but I felt most comfortable with Austin Subaru even though we didn't agree on price initially. More

I am writing to let you know how much I appreciate the outstanding customer service that Austin Subaru provided with my Outback selection and purchase. I initially spoke with Roy for my new car purchase. outstanding customer service that Austin Subaru provided with my Outback selection and purchase. I initially spoke with Roy for my new car purchase. He and the entire Austin Subaru staff were very attentive and helpful. The employees I interacted with, especially Roy Reyes and Isaac Gray, were very knowledgeable about my needs, your Subaru selection and seemed genuinely interested in helping me find my new Outback, which met my needs rather than just being focused on making a quick sale. Because of their efforts, I was able to find exactly what I needed and I am very satisfied with my purchase. I look forward to purchasing my next car from you, as well as recommend Austin Subaru to others. Please let Roy and Isaac, as well as the other employees in the deakersguo, know that their efforts did not go unnoticed. You have put together a great team that makes customers feel respected and valued. I look forward to working with your team again in the future. More

I was a drop-in with no appointment and came for a scheduled maintenance on my 2013 CrossTrek. Clean, nice waiting room. Didn't have to wait long. Received car back all cleaned up and ready to roll, w scheduled maintenance on my 2013 CrossTrek. Clean, nice waiting room. Didn't have to wait long. Received car back all cleaned up and ready to roll, with everything checked on it, as per my maintenance agreement. Am very satisfied with the prompt, polite and efficient service. More

We recently took our mom's Outback in for service and were very pleased with the job. Her car needed a large job that was quite expensive and we were a little hesitant. Sean, her service adviser, was so were very pleased with the job. Her car needed a large job that was quite expensive and we were a little hesitant. Sean, her service adviser, was so patient and polite with her, he really made her feel at ease. A week after we picked up the vehicle, there were a couple of minor issue's and Subaru stepped up and covered the cost of both of the jobs that needed to be done. We have never had a dealership treat us with such care and kindness. Truly a wonderful experience all around!!! Thank you for treating us like family!! Shirley and Nancy Govro More