Austin Subaru
Austin, TX
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I had such a blast working with Ashely. She's fun, understood quickly what I was looking for, didn't try to push me to things I didn't want, and made some stellar recommendations. I really enjoyed understood quickly what I was looking for, didn't try to push me to things I didn't want, and made some stellar recommendations. I really enjoyed being able to take a car and swap it for another as soon as I returned -- it was much easier to compare models this way. And the overnight test drive? It allowed me to test drive on Spicewood Springs (which really, every test drive should include this road) AND use it in some real-world situations (bunch of friends piled into the car, motor still had pep to it, etc). Overall, I had a really good experience. She tried really hard to find me the exact model I wanted; when it turned out that didn't exist, she worked to find another option that'd work for me. More
I was always a Mercedes owner until I decided to get a Subaru five years ago. The high quality of personal service was I had received at Mercedes was a main reason I had always been hesitant to make a ch Subaru five years ago. The high quality of personal service was I had received at Mercedes was a main reason I had always been hesitant to make a change, but I've been pleasantly surprised by the service at my Subaru dealer. The persons I deal with are always courteous and accommodating, and the wait room environment is comfortable and customer-friendly. More
Everything went very smooth, perhaps longer than really necessary. I would have liked to receive the preferred interest rate. The dealership staff was superb as always. necessary. I would have liked to receive the preferred interest rate. The dealership staff was superb as always. More
Great experience, we went to the dealership just to look and ended up driving out with a Forrester. Mr. McColl is easy to work with and explained the vehicle well, both before and after the sale. and ended up driving out with a Forrester. Mr. McColl is easy to work with and explained the vehicle well, both before and after the sale. More
Set up appointment, showed up, talking to service rep quickly, out the door...updated on price and service...returned to pick it up in timely fashion...car drives wonderfully. Will do it again with this quickly, out the door...updated on price and service...returned to pick it up in timely fashion...car drives wonderfully. Will do it again with this dealer and this sales rep. More
Took my Subaru in for a routine oil & filter change and tire rotation. Work done in a reasonable amount of time. Will bring my car here next time. and tire rotation. Work done in a reasonable amount of time. Will bring my car here next time. More
This is one of my top car buying experiences, great car, great price and very friendly and helpful sales associate. I would highly recommend it. Thank you Austin Subaru! great price and very friendly and helpful sales associate. I would highly recommend it. Thank you Austin Subaru! More
Perfect in every way - delivered as promised. Peasant environment to wait. Met an old friend and caught up. Love Austin Subaru. Everyone is helpful and very nice. environment to wait. Met an old friend and caught up. Love Austin Subaru. Everyone is helpful and very nice. More
I appreciate the loaner car service. The loaner car was in very good shape, clean and it was a high quality, good performing car. I have previously had service where they took you to an Enterprise rental s in very good shape, clean and it was a high quality, good performing car. I have previously had service where they took you to an Enterprise rental shop and they have poor service and poor quality rental cars. More