
Austin Subaru
Austin, TX
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From the moment I drive in to the service area until I leave with my car, the staff is so friendly and helpful. I am always told exactly what my cost will be and the approximate amount of time my service leave with my car, the staff is so friendly and helpful. I am always told exactly what my cost will be and the approximate amount of time my service will take. The waiting area is terrific. I really like the quality of the service and the professional way in which I am treated. More
My appointment was taken quickly and on time. Each person I met was very friendly. The service was timely and having my car washed was a real treat. I met was very friendly. The service was timely and having my car washed was a real treat. More
We had a great time buying the new car because we were treated with care and respect to our needs. They made sure we were satisfied with our purchase. treated with care and respect to our needs. They made sure we were satisfied with our purchase. More
I am writing this for my mother. She has been wanting to I am writing this for my mother. She has been wanting to purchase a Subaru for many years as they had purchased me one as a graduation present in 198 I am writing this for my mother. She has been wanting to purchase a Subaru for many years as they had purchased me one as a graduation present in 1987. It is the very first car she has ever purchased on her own, without my father's help or signature. My mom is in her 60th decade and I can't remember when I've ever seen her so proud or happy. Thank you all for not pressuring her and helping her realize this simple dream. It means the world to her. More
I had such a blast working with Ashely. She's fun, understood quickly what I was looking for, didn't try to push me to things I didn't want, and made some stellar recommendations. I really enjoyed understood quickly what I was looking for, didn't try to push me to things I didn't want, and made some stellar recommendations. I really enjoyed being able to take a car and swap it for another as soon as I returned -- it was much easier to compare models this way. And the overnight test drive? It allowed me to test drive on Spicewood Springs (which really, every test drive should include this road) AND use it in some real-world situations (bunch of friends piled into the car, motor still had pep to it, etc). Overall, I had a really good experience. She tried really hard to find me the exact model I wanted; when it turned out that didn't exist, she worked to find another option that'd work for me. More
I was always a Mercedes owner until I decided to get a Subaru five years ago. The high quality of personal service was I had received at Mercedes was a main reason I had always been hesitant to make a ch Subaru five years ago. The high quality of personal service was I had received at Mercedes was a main reason I had always been hesitant to make a change, but I've been pleasantly surprised by the service at my Subaru dealer. The persons I deal with are always courteous and accommodating, and the wait room environment is comfortable and customer-friendly. More
Everything went very smooth, perhaps longer than really necessary. I would have liked to receive the preferred interest rate. The dealership staff was superb as always. necessary. I would have liked to receive the preferred interest rate. The dealership staff was superb as always. More
Great experience, we went to the dealership just to look and ended up driving out with a Forrester. Mr. McColl is easy to work with and explained the vehicle well, both before and after the sale. and ended up driving out with a Forrester. Mr. McColl is easy to work with and explained the vehicle well, both before and after the sale. More
Set up appointment, showed up, talking to service rep quickly, out the door...updated on price and service...returned to pick it up in timely fashion...car drives wonderfully. Will do it again with this quickly, out the door...updated on price and service...returned to pick it up in timely fashion...car drives wonderfully. Will do it again with this dealer and this sales rep. More
Took my Subaru in for a routine oil & filter change and tire rotation. Work done in a reasonable amount of time. Will bring my car here next time. and tire rotation. Work done in a reasonable amount of time. Will bring my car here next time. More