Austin Subaru
Austin, TX
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Thank you for the 2014 Forester loaner car while the 120,000 maintenance ---and several other items--- were completed on my 2007 Forester! I depend on your excellent service department & certified m 120,000 maintenance ---and several other items--- were completed on my 2007 Forester! I depend on your excellent service department & certified mechanics to maintain the reliability of my vehicle (with 132K miles) as I continue to commute at least 120 miles daily. At $2000 + it was more than I had budgeted -- I am willing to invest in service & maintainence in return for the safety & reliability of my Subaru Forester commuter car-- especially when you take the time to explain and educate--allowing me the opportunity to make informed decisions. Thanks to your execellent vehicles as well as excellent service and maintainence I have no trouble recommending Austin Subaru as a great place to buy and service Subarus. So far, 3 of my friends L. Watkins, J. Dixon and M. McCarthy have all purchased Subarus from Austin Subaru! It won't be long before it is my turn to buy another Subaru Forester from Austin Subaru :-) Roger sold me my first one in 2006! Thank you, Leslie Michalak More
Consistency keeps me coming back to Subaru. I have just purchased my sixth Forester and couldn't be happier. The quality and dependability of each new car just keeps getting better and better. But, it is purchased my sixth Forester and couldn't be happier. The quality and dependability of each new car just keeps getting better and better. But, it is not only the Subaru that keeps me coming back, but also the salesmen at this particular lot that I have come to know and appreciate. Thank you for making this woman feel so comfortable in what is considered a "man's world"! More
From the moment I drive in to the service area until I leave with my car, the staff is so friendly and helpful. I am always told exactly what my cost will be and the approximate amount of time my service leave with my car, the staff is so friendly and helpful. I am always told exactly what my cost will be and the approximate amount of time my service will take. The waiting area is terrific. I really like the quality of the service and the professional way in which I am treated. More
My appointment was taken quickly and on time. Each person I met was very friendly. The service was timely and having my car washed was a real treat. I met was very friendly. The service was timely and having my car washed was a real treat. More
We had a great time buying the new car because we were treated with care and respect to our needs. They made sure we were satisfied with our purchase. treated with care and respect to our needs. They made sure we were satisfied with our purchase. More
I am writing this for my mother. She has been wanting to I am writing this for my mother. She has been wanting to purchase a Subaru for many years as they had purchased me one as a graduation present in 198 I am writing this for my mother. She has been wanting to purchase a Subaru for many years as they had purchased me one as a graduation present in 1987. It is the very first car she has ever purchased on her own, without my father's help or signature. My mom is in her 60th decade and I can't remember when I've ever seen her so proud or happy. Thank you all for not pressuring her and helping her realize this simple dream. It means the world to her. More
I had such a blast working with Ashely. She's fun, understood quickly what I was looking for, didn't try to push me to things I didn't want, and made some stellar recommendations. I really enjoyed understood quickly what I was looking for, didn't try to push me to things I didn't want, and made some stellar recommendations. I really enjoyed being able to take a car and swap it for another as soon as I returned -- it was much easier to compare models this way. And the overnight test drive? It allowed me to test drive on Spicewood Springs (which really, every test drive should include this road) AND use it in some real-world situations (bunch of friends piled into the car, motor still had pep to it, etc). Overall, I had a really good experience. She tried really hard to find me the exact model I wanted; when it turned out that didn't exist, she worked to find another option that'd work for me. More
I was always a Mercedes owner until I decided to get a Subaru five years ago. The high quality of personal service was I had received at Mercedes was a main reason I had always been hesitant to make a ch Subaru five years ago. The high quality of personal service was I had received at Mercedes was a main reason I had always been hesitant to make a change, but I've been pleasantly surprised by the service at my Subaru dealer. The persons I deal with are always courteous and accommodating, and the wait room environment is comfortable and customer-friendly. More
Everything went very smooth, perhaps longer than really necessary. I would have liked to receive the preferred interest rate. The dealership staff was superb as always. necessary. I would have liked to receive the preferred interest rate. The dealership staff was superb as always. More
Great experience, we went to the dealership just to look and ended up driving out with a Forrester. Mr. McColl is easy to work with and explained the vehicle well, both before and after the sale. and ended up driving out with a Forrester. Mr. McColl is easy to work with and explained the vehicle well, both before and after the sale. More