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Austin Subaru
Austin, TX
1,038 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,038 reviews
April 24, 2025
Zach and the mechanics did a great job. Oil change and tire rotation. The video provided is great. Fast, friendly, and efficient. I was in and out within an hour. Thank you! Oil change and tire rotation. The video provided is great. Fast, friendly, and efficient. I was in and out within an hour. Thank you! More
by rubenlaraconstante
Employees Worked With
Zach Clark
April 23, 2025
My purchase what quick and easily but that’s where the joy of a new vehicle ended.It too way too long to get my permanent plates and after multiples calls. I got my plates on the day my temp plate expire joy of a new vehicle ended.It too way too long to get my permanent plates and after multiples calls. I got my plates on the day my temp plate expired only to find out they weren’t registered to me. It took another week for the plate to finally be under my name. The dealership didn’t even bother calling back or anything. More
by Lmb30903
Employees Worked With
Ryan Volger
April 21, 2025
I have yet to have anything less than an exceptional experience at Austin Subaru. I brought my mom with me for my most recent appointment so we could do some shopping after. They got my service complete experience at Austin Subaru. I brought my mom with me for my most recent appointment so we could do some shopping after. They got my service completed in half the quoted time and we enjoyed coffee and a chat while we waited. I love the dealership almost as much as I love my Outback. More
by CoopsMom
Employees Worked With
Saul Rodriguez
April 01, 2025
Every person I encountered during two purchases was friendly, helpful and willing to go beyond the minimum. This was true of sales staff and service staff. friendly, helpful and willing to go beyond the minimum. This was true of sales staff and service staff. More
by hausersp
Employees Worked With
Fouad Kassem, Mark Ziehr
March 07, 2025
Bought two new Subarus from Austin Subaru—worst decision ever. My STI died at 2,000 miles with a parasitic draw they confirmed; my wife’s Outback hit issues at 10,000. They ordered a part, ‘lost’ it for a y ever. My STI died at 2,000 miles with a parasitic draw they confirmed; my wife’s Outback hit issues at 10,000. They ordered a part, ‘lost’ it for a year, then the rude parts manager told me to come back for another diagnosis—like they couldn’t check their own notes! Staff snapped at me, sales said ‘drive it more,’ and they ghosted me when I showed proof, even telling Subaru of America I’m the issue. CAG’s a rude, incompetent mess—avoid this "dealer". More
by Olak
Employees Worked With
Tony Nguyen
February 25, 2025
A wonderful experience! This dealership has created a great community with the complimentary coffee shop, cafe, kid's area, and dog park. Our salesman, Fuego, was low-pressu This dealership has created a great community with the complimentary coffee shop, cafe, kid's area, and dog park. Our salesman, Fuego, was low-pressure, knowledgable, and helpful. We really love all of the perks that Austin Subaru offers (full engine, transmission, and power train warranty for the ENTIRE TIME YOU HAVE THE VEHICLE). Pricing and negotiation were fair. Shelby Rae was also great when discussing ads-ons. I have already recommended this dealership to other friends looking for a new car. Thank you! More
by jcrisler
Employees Worked With
Fuego Suarez
February 13, 2025
Dealership is great. Scott Davis was a wonderful advisor and answered all my questions. Dealership performed a significant amount of work on time, in one day. Scott Davis was a wonderful advisor and answered all my questions. Dealership performed a significant amount of work on time, in one day. More
by nbeaird
Employees Worked With
Scott Davis
January 26, 2025
Purchased a new Forester from Austin Subaru. Every step in the transaction was perfection. Every member of their staff we had dealings with were professional, interested in our needs and so plea Every step in the transaction was perfection. Every member of their staff we had dealings with were professional, interested in our needs and so pleasant! Our family has over 100 years of automotive industry experience/ dealership experience and my opinion is that Austin Subaru has customer service all figured out! More
by Laura Larcom
Employees Worked With
Anthony Sierra, Damon Malick
January 17, 2025
I purchased my car here and I get my car serviced here. They are amazing. Great customer service!! Drop off and pick up is fast and easy. When my car is getting serviced, they text with updates.and send a They are amazing. Great customer service!! Drop off and pick up is fast and easy. When my car is getting serviced, they text with updates.and send a video showing everything that looks good and sometimes if something needs attention or service, they send a video showing why. That for me, everything! More
by Jolenemcbride78
Employees Worked With
Chris Sutton
January 17, 2025
Austin Subaru is by far the best auto experience. Ever since I bought my Outback from them in 2019, I've received the most straight-forward and reliable service for the past 70K miles. I trust them c Ever since I bought my Outback from them in 2019, I've received the most straight-forward and reliable service for the past 70K miles. I trust them completely. More
by MarkD
Employees Worked With
Rosa Gonzalez, Joseph Martinez, David Parga, Britney Grady
