Austin Subaru

Dealership is great. Scott Davis was a wonderful advisor and answered all my questions. Dealership performed a significant amount of work on time, in one day. Scott Davis was a wonderful advisor and answered all my questions. Dealership performed a significant amount of work on time, in one day. More

Purchased a new Forester from Austin Subaru. Every step in the transaction was perfection. Every member of their staff we had dealings with were professional, interested in our needs and so plea Every step in the transaction was perfection. Every member of their staff we had dealings with were professional, interested in our needs and so pleasant! Our family has over 100 years of automotive industry experience/ dealership experience and my opinion is that Austin Subaru has customer service all figured out! More

I purchased my car here and I get my car serviced here. They are amazing. Great customer service!! Drop off and pick up is fast and easy. When my car is getting serviced, they text with updates.and send a They are amazing. Great customer service!! Drop off and pick up is fast and easy. When my car is getting serviced, they text with updates.and send a video showing everything that looks good and sometimes if something needs attention or service, they send a video showing why. That for me, everything! More

Austin Subaru is by far the best auto experience. Ever since I bought my Outback from them in 2019, I've received the most straight-forward and reliable service for the past 70K miles. I trust them c Ever since I bought my Outback from them in 2019, I've received the most straight-forward and reliable service for the past 70K miles. I trust them completely. More

Austin Subaru is one of the busiest dealerships in the nation, AND it’s #1 in customer service dealership in the USA. Everyone is treated like royalty -the red carpet is always out. The communication as y nation, AND it’s #1 in customer service dealership in the USA. Everyone is treated like royalty -the red carpet is always out. The communication as your car is serviced is in real time. I have bought 2 Subaru’s from this dealership. The service is stellar in all departments. Customers are priority before all else. Vinny was my service rep, and CODY FROSTEX is amazing! He e is the glass contractor, and his customer service is impeccably stellar. Forget Allstate, you are in good hands with Austin Subaru! More

I always enjoy getting my car serviced at Subaru. In the past, with other dealerships, I was reluctant to get my car serviced there. With Subaru, it's a pleasant experience, from scheduling, to wai In the past, with other dealerships, I was reluctant to get my car serviced there. With Subaru, it's a pleasant experience, from scheduling, to waiting in the cafe and/or free ride service to/from my house when longer service is needed. Shout out to Ariel De Jesus, bad-xxx woman service advisor, she was the icing on the cake and hope to have her again (professional, timely and a joy to deal with....thank you!). More

Great personal service from everyone at Austin Subaru. Robert Knox was patient and attentive and never pushy. A very good Sales Helper. This is my first Subaru and the team at sales and finance made a b Robert Knox was patient and attentive and never pushy. A very good Sales Helper. This is my first Subaru and the team at sales and finance made a believer out of me! More

Only place I have been able to trust with my car maintenance and repairs. The staff is always very responsive, has great customer service and make sure you have what you need. maintenance and repairs. The staff is always very responsive, has great customer service and make sure you have what you need. More

Best service and waiting room one could possibly imagine. So much so I don't even mind waiting there for my car, I bring my laptop, get some work done and get some free coffee. The folks working at the vehic So much so I don't even mind waiting there for my car, I bring my laptop, get some work done and get some free coffee. The folks working at the vehicle intake, reception, the account managers, literally everyone you interact with is WONDERFUL. More

We brought our Outback in for the first oil change yesterday and had a very good experience. The entire team was friendly and helpful, they even sent us a video of the inspection, we saw the underneat yesterday and had a very good experience. The entire team was friendly and helpful, they even sent us a video of the inspection, we saw the underneath of our actual car. Pretty cool. I definitely recommend Austin Subaru. More