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Austin Subaru

Austin, TX

4.9
1,027 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,027 reviews

December 18, 2024

I always enjoy getting my car serviced at Subaru. In the past, with other dealerships, I was reluctant to get my car serviced there. With Subaru, it's a pleasant experience, from scheduling, to wai More

by surrendersearle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel De Jesus
November 05, 2024

Great personal service from everyone at Austin Subaru. Robert Knox was patient and attentive and never pushy. A very good Sales Helper. This is my first Subaru and the team at sales and finance made a b More

by Lee
Recommend Dealer
Yes
Employees Worked With
Robert Knox
Nov 05, 2024 -

Austin Subaru responded

Lee, thank you for the kind words! We are delighted to know that Robert delivered an experience worth bragging about. Congratulations on your new vehicle and thank you for being part of our family! :) - The Team at Austin Subaru

November 04, 2024

Only place I have been able to trust with my car maintenance and repairs. The staff is always very responsive, has great customer service and make sure you have what you need. More

by R. Steven c.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sutton
Nov 05, 2024 -

Austin Subaru responded

What a wonderful review you have provided for our team! Thank you for taking the time to let us know how we're doing. Your support means the world to us and we look forward to serving you again next time! :) - The Team at Austin Subaru

October 07, 2024

Best service and waiting room one could possibly imagine. So much so I don't even mind waiting there for my car, I bring my laptop, get some work done and get some free coffee. The folks working at the vehic More

by sarahhaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 09, 2024 -

Austin Subaru responded

Sarah, thanks so much for the friendly feedback! It's wonderful to know that our team worked diligently to provide you with an experience worth bragging about. If there is anything we may assist you with in the future, please do not hesitate to let us know! :) - The Team at Austin Subaru

October 02, 2024

We brought our Outback in for the first oil change yesterday and had a very good experience. The entire team was friendly and helpful, they even sent us a video of the inspection, we saw the underneat More

by AustinBob54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Alarcon
Oct 02, 2024 -

Austin Subaru responded

Thank you for selecting us to assist with your Outback's servicing needs! We appreciate you taking the time to review our business. If there is anything we may assist you with in the future, please do not hesitate to reach out! :) - The Team at Austin Subaru

September 24, 2024

Saul was my service advisor and what I appreciated about him is that he delivered on his word. This is our third Forester and I appreciated him throughly goong over the work they did, it was helpful for my More

by TheForesterGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
Sep 25, 2024 -

Austin Subaru responded

Thank you for taking the time to leave these kind words for Saul! It's wonderful to see that he went above and beyond to deliver a stellar experience. If there is anything we may do to assist in the future, please do not hesitate to reach out! :) - The Team at Austin Subaru

August 24, 2024

I cannot think of one negative thing to say about my experience with Austin Subaru. I bought my 2024 Outback in December 2023. It was stress free and they didn’t waste my time. I love that I was able to More

by CoopsMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Crump
Aug 29, 2024 -

Austin Subaru responded

Thank you for being our client! We are delighted that your first routine maintenance visit was flawless. Please let us know if there is anything we may assist with in the future! :) - The Team at Austin Subaru

August 15, 2024

If you want a straight-forward, professional yet low-key car shopping experience, find Joey LaFave at Austin Subaru. What more could you ask for? You will NOT be disappointed. More

by jamincalm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey LaFave
Aug 15, 2024 -

Austin Subaru responded

Thanks a million for sharing this kindhearted feedback for Joey! Reviews like this are the ultimate compliment, and we know he will be thrilled to receive this message. Congratulations on your new vehicle and thank you for being part of our family! :) - The Team at Austin Subaru

August 11, 2024

If you're seeking a positive car buying experience, look no further! Hannah at this dealership was exceptional. Her kindness, understanding, and extensive knowledge made the entire process smooth and enjoya More

by Julia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah
Aug 14, 2024 -

Austin Subaru responded

Julia, thank you for being our client! Delivering a flawless experience to each guest is our top priority, and we will be sure to pass your kind sentiments along to Hannah. We are grateful for your support and wish you all the best with your new Subie! :) - The Team at Austin Subaru

August 06, 2024

I`d like to personally thank following team members for the exceptional service: Isaac (Sales), Jason (Sales), Michael (Sales, keys and car delivery) Eliel (Sales, car delivery) Eddie Hummel (Sales) More

by Victor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Wells, Isaac Gray, Jason Clark, Eliel Ramirez, Michael Hernandez, Eddie Hummel , Danny Sosa, Joyce Hornor , Isaac Gray, Danny Sosa, Michael Hernandez
Aug 14, 2024 -

Austin Subaru responded

Victor, what a wonderful review you have provided for us! It makes us smile to see this positive note of recognition for so many of our team members. Your satisfaction is our top priority and we hope you love your new Subaru for much time to come. Thank you for being part of our Austin Subaru family! :) - The Team at Austin Subaru

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