Austin Subaru

Austin Subaru is one of the busiest dealerships in the nation, AND it’s #1 in customer service dealership in the USA. Everyone is treated like royalty -the red carpet is always out. The communication as y nation, AND it’s #1 in customer service dealership in the USA. Everyone is treated like royalty -the red carpet is always out. The communication as your car is serviced is in real time. I have bought 2 Subaru’s from this dealership. The service is stellar in all departments. Customers are priority before all else. Vinny was my service rep, and CODY FROSTEX is amazing! He e is the glass contractor, and his customer service is impeccably stellar. Forget Allstate, you are in good hands with Austin Subaru! More

I always enjoy getting my car serviced at Subaru. In the past, with other dealerships, I was reluctant to get my car serviced there. With Subaru, it's a pleasant experience, from scheduling, to wai In the past, with other dealerships, I was reluctant to get my car serviced there. With Subaru, it's a pleasant experience, from scheduling, to waiting in the cafe and/or free ride service to/from my house when longer service is needed. Shout out to Ariel De Jesus, bad-xxx woman service advisor, she was the icing on the cake and hope to have her again (professional, timely and a joy to deal with....thank you!). More

Great personal service from everyone at Austin Subaru. Robert Knox was patient and attentive and never pushy. A very good Sales Helper. This is my first Subaru and the team at sales and finance made a b Robert Knox was patient and attentive and never pushy. A very good Sales Helper. This is my first Subaru and the team at sales and finance made a believer out of me! More

Only place I have been able to trust with my car maintenance and repairs. The staff is always very responsive, has great customer service and make sure you have what you need. maintenance and repairs. The staff is always very responsive, has great customer service and make sure you have what you need. More

Best service and waiting room one could possibly imagine. So much so I don't even mind waiting there for my car, I bring my laptop, get some work done and get some free coffee. The folks working at the vehic So much so I don't even mind waiting there for my car, I bring my laptop, get some work done and get some free coffee. The folks working at the vehicle intake, reception, the account managers, literally everyone you interact with is WONDERFUL. More

We brought our Outback in for the first oil change yesterday and had a very good experience. The entire team was friendly and helpful, they even sent us a video of the inspection, we saw the underneat yesterday and had a very good experience. The entire team was friendly and helpful, they even sent us a video of the inspection, we saw the underneath of our actual car. Pretty cool. I definitely recommend Austin Subaru. More

Saul was my service advisor and what I appreciated about him is that he delivered on his word. This is our third Forester and I appreciated him throughly goong over the work they did, it was helpful for my him is that he delivered on his word. This is our third Forester and I appreciated him throughly goong over the work they did, it was helpful for my peace of mind. More

I cannot think of one negative thing to say about my experience with Austin Subaru. I bought my 2024 Outback in December 2023. It was stress free and they didn’t waste my time. I love that I was able to experience with Austin Subaru. I bought my 2024 Outback in December 2023. It was stress free and they didn’t waste my time. I love that I was able to come back a couple of weeks later and have all the features explained to me again. It’s too much to remember on day 1! I just had my first oil change and service, and the experience has only gotten better. I was able to bring my laptop and work with complimentary snacks in the quiet room. It barely interrupted my day at all. I have always felt uncomfortable at dealerships and feel like most of them are ripping you off. My opinion has completely turned around with my first Subaru and my experiences at Austin Subaru. I am definitely a convert and recommend them to everyone I know. More