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Austin Ford Chrysler

Austin, MN

4.6
223 Reviews
Austin Ford Jeep Dodge Ram is here to help you! When shop for a new or used vehicle, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or lease couldn't be easier with our on-site financial advisor to help you every step of the way. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Austin Automotive continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest manufacturer parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you come to Austin Automotive, you can have your vehicle wishes granted. And let's face it: you deserve nothing less. Located on West Oakland ave, Austin, Minnesota we know our job isn't finished until you're completely satisfied.
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2701 W Oakland Ave

Austin, MN

55912

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Showing 223 reviews

December 15, 2024

Lindsey and Austin Ford Chrysler are always a great pleasure to work with. The new car orientation she gave us was top notch and appreciated, especially since it was the first Chrysler I have ever More

by Czm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris DeLuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

December 12, 2024

I'd complained about stalling on my Dodge 22 Ram over year ago. Response was "Oh" but condescending. Surprise! There's now a recall. However, since the code didn't show up, I was nicely called a liar h More

by shell.ann
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Almaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Howe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Austin Ford Chrysler responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 12, 2024

Very good service. The staff is friendly and helpful (I don't know all of their names. Next time I will ask). Pricing seems fair. More

by COLETTECHAFFEE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Almaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Austin Ford Chrysler responded

Colette, Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

December 09, 2024

Got it done in a timely matter, very friendly and accurate on pricing quick and easy More

by mamabof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Austin Ford Chrysler responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 09, 2024

Newly renovated building with awesome amenities while you wait for service to be completed. Text message updates were appreciated and the explanation of what they did was helpful! The staff were very courteo More

by Theodore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Austin Ford Chrysler responded

Thank you, Theodore! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

November 26, 2024

Completed the work as expected, didn’t find any issues. took awhile but it was ok. More

by pcrowley88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
Nov 27, 2024 -

Austin Ford Chrysler responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Austin Ford Chrysler.

November 26, 2024

Wanted to find a used car to replace one that was totaled in a deer collision. Found a car through a search through CarFax similar to the one destroyed. Called, A.J. answered, made an appointment to see t More

by fssuhler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
A. J.
Nov 27, 2024 -

Austin Ford Chrysler responded

Thank you for sharing your experience with us! We're happy to hear it went well with A.J. and truly appreciate your feedback.

November 18, 2024

Called for an oil changes go me in same day and was fast and easy to use Ford Pass points! More

by Karissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin P
Nov 19, 2024 -

Austin Ford Chrysler responded

Thank you, Karissa, for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

November 17, 2024

Daniel was a life saver and really nice. Got my truck done in a timely fashion. Angie got me taken care a quick and out the door and was really polite. More

by junkyard2769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, angie
Nov 18, 2024 -

Austin Ford Chrysler responded

Thank you for taking the time to leave us a review. We sincerely value your business and look forward to your next visit.

November 17, 2024

Staff worked hard to find exactly what I wanted in a new vehicle and had timely communication. More

by buttkek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Austin Ford Chrysler responded

Thank you so much for taking the time to share your feedback with us. Congratulations on the purchase of your new vehicle!

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