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Audi South Coast

Santa Ana, CA

5.0
326 Reviews

1425 Auto Mall Dr

Santa Ana, CA

92705

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326 Reviews of Audi South Coast

February 07, 2022

Took my car in for service and they lost my keys.Plus Took my car in for service and they lost my keys. Plus they handled the less than ideal situation pretty poorly. Would I be going there again? Well i More

by richad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott White
Feb 08, 2022 -

Audi South Coast responded

Hello. Your experience at Audi South Coast is important to us, and I would appreciate the opportunity to speak with you about your lost keys. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Gary Stone General Manager Audi South Coast Gstone@penskeautomotive.com

June 27, 2021

No hassle at all , did the deal and was out in 1.3 hrs More

by tom.mcclung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James In Finance great guy
Jun 28, 2021 -

Audi South Coast responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with us at Audi South Coast, and we hope that you will continue to visit us!

June 23, 2021

Excellent and professional staff that was courteous and warm. Provided above and beyond what was expected as a car dealership. Has made me rethink purchasing Audi in future for that awesome inline 5 More

by ahu2468
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Henry
Jun 24, 2021 -

Audi South Coast responded

Thanks for choosing Audi South Coast! If there's anything further we can do for you, we are happy to help!

June 17, 2021

I had a minor encounter with a trash can and my passenger side rear view mirror paid the price. I was concerned that I would need to purchase a whole new fixture, But Eric put the mirror right in 3 minute More

by eangel611
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 19, 2021 -

Audi South Coast responded

We're so glad that we were able to provide you with a positive service experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2021

Straight forward honest and helpfulBen was easy to deal Straight forward honest and helpful Ben was easy to deal with and made the experience a pleasant one James also was helpful and understanding when I More

by Peterg92651
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Jun 14, 2021 -

Audi South Coast responded

Thank you for the kind review, Peter! We are glad to know that you received honest and helpful service during your visit. Thank you for choosing Audi South Coast and we hope to work with you again in the future.

June 11, 2021

Good services but time for completing documents a little long! Next time I hope the times much faster! I like the services from all of staffs. More

by Amyhuong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley
Jun 14, 2021 -

Audi South Coast responded

Hello, thank you so much for the positive review! We'll be sure to share your comments with our Management Team. We hope you consider us again.

June 10, 2021

Richard Mitts was an outstanding sales person to work with. He helped us find the perfect car and we felt like we were treated fairly and got great deal! The whole experience was great!! Thank you More

by Rick G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Mitts
Jun 13, 2021 -

Audi South Coast responded

Thanks for taking the time to leave feedback for us at Audi South Coast! We're so glad that we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Take care

June 02, 2021

Tom (Sales) and Eddie (Finance) provided exceptional customer service and even stayed several hours past closing to help my wife and I compare and close a lease on a new Q7! More

by Stevenn0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Choe, Thomas Fitzsimmons
Jun 02, 2021 -

Audi South Coast responded

Thank you for the wonderful review! It's great to know that both our Sales and Finance Teams could provide exceptional customer service for you. Thank you for choosing Audi South Coast.

May 19, 2021

Tom was a joy to work with. He is personable, knowledgeable, and very easy to communicate with. My experience at Audi South Coast has been the most excellent experience in car buying. The Q3 is More

by rfmorton11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Fitzsimmons
May 20, 2021 -

Audi South Coast responded

Thank you for the 5-star rating and for sharing your experience. We are glad your time with Tom at Audi South Coast was personable, knowledgeable, and straightforward. Congratulations on your Audi Q3. We look forward to future visits. Safe travels on the road ahead!

May 13, 2021

Tom was excellent salesperson and super helpful during the entire process. He took hours showing me how my new e-tron works. I didn't feel rushed at all. More

by tracy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Fitzsimmons
May 13, 2021 -

Audi South Coast responded

Hi Tracy, congratulations on your new Audi e-tron! It is a fantastic car. It's wonderful to hear that Tom spent so much time and was so helpful throughout the process. Thank you from all of us here at Audi South Coast.

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