Audi Palo Alto

Q-3 Service I had a great expierience at Palo Alto Audi having my vehicle serviced, the service writer (Matt) was friendly, courteous, knowlageable & profesional I had a great expierience at Palo Alto Audi having my vehicle serviced, the service writer (Matt) was friendly, courteous, knowlageable & profesional, Matt did a fantastic job, I couldn’t have asked for more !! More

Excellent experience! Knowledgeable and patient staff, informative and very professional. Great inventory and service by everyone we met! would definitely recommend to frie Knowledgeable and patient staff, informative and very professional. Great inventory and service by everyone we met! would definitely recommend to friends and colleagues interested in a new vehicle. More

Fantastic team The team made the purchase so smooth and friendly throughout the entire process, from communication, to test drive and purchase Will definitely co The team made the purchase so smooth and friendly throughout the entire process, from communication, to test drive and purchase Will definitely come back again and brings friends More

Great service experience! John Su was very responsive in setting up the appointment, and the actual service - including replacement of a recall part - was great and on time. T John Su was very responsive in setting up the appointment, and the actual service - including replacement of a recall part - was great and on time. Thanks! More

Great people, great service My Q5 had some recall items and needed its first service. Audi Palo Alto was super responsive and professional. they even cleaned it a second time whe My Q5 had some recall items and needed its first service. Audi Palo Alto was super responsive and professional. they even cleaned it a second time when I arrived after my overseas trip and the car had been outside. Highly recommend! More

Good, patience sales person, good price/tradein negotiations Learning curve for Audi e-tron is slow, with reasonable help from tech expert. Sales person good, financial person good. Test drive of e-tron went wel Learning curve for Audi e-tron is slow, with reasonable help from tech expert. Sales person good, financial person good. Test drive of e-tron went well. More

accomadating Scheduled for oil change and 20,000 mile service. i told Brendan that i was going to Baylands Golf Course and would be back in about 5 hours. When i c Scheduled for oil change and 20,000 mile service. i told Brendan that i was going to Baylands Golf Course and would be back in about 5 hours. When i came back the car was ready and he gave me a rundown on the serviced that was preformed and things to be aware of (tire wear). More

Excellent service Excellent service, timely communication, loaner available as requested, convenient hours of operation for drop off/pick up, free car wash was a nice a Excellent service, timely communication, loaner available as requested, convenient hours of operation for drop off/pick up, free car wash was a nice additional perk More

Excellent service! The repairs were done fast, completely and well. Service advisor was responsive to my text message and then kept me informed via text. Chief mechani The repairs were done fast, completely and well. Service advisor was responsive to my text message and then kept me informed via text. Chief mechanic was quick to assess and authorize warranty work. More

Friendly & efficient Really appreciate Brendan’s friendly and efficient customer service in getting everything back in working order on my Q3, all while accommodating my s Really appreciate Brendan’s friendly and efficient customer service in getting everything back in working order on my Q3, all while accommodating my schedule and letting me avoid rush hour traffic! More