Audi Palo Alto

Super friendly folks with great service. Made an appointment prior and went in the morning and barely spent any time waiting in line. I’m very satisfied with the experience! The lyft rides were also appointment prior and went in the morning and barely spent any time waiting in line. I’m very satisfied with the experience! The lyft rides were also very handy :) More

I consulted the service advisor about a potential warranty issue. Having joined the dealership recently, he was unaware of some of the vehicle’s features. However, he was very pleasant to deal with. warranty issue. Having joined the dealership recently, he was unaware of some of the vehicle’s features. However, he was very pleasant to deal with. More

The salesman was knowledgable, courteous, and relaxed. He did a great job demonstrating all of the car's features.Overall, the car buying experience was pleasant. He did a great job demonstrating all of the car's features.Overall, the car buying experience was pleasant. More

Worst service! Had taken appointment but still they couldn't uphold. They are always in a rush yo send you off. Terrible mistake of buying a vehicle here. couldn't uphold. They are always in a rush yo send you off. Terrible mistake of buying a vehicle here. More

Wonderful service ! David was ver responsive and took time to explain everything and followed up and kept me in the loop the whole time. I enjoyed working with him time to explain everything and followed up and kept me in the loop the whole time. I enjoyed working with him More

super good service! their communication was great so i knew exactly when they were going to be done. the car itself was also in great shape when I picked it up! knew exactly when they were going to be done. the car itself was also in great shape when I picked it up! More

Friendly, quick Benny Gomez was professional and nice to interact with. The job was doe ahead of my requested time. I got extra info from the shop - video which sum Benny Gomez was professional and nice to interact with. The job was doe ahead of my requested time. I got extra info from the shop - video which summarized the status of the breaks and Wheels. More

Great Experience at PA Victor at Audi of Palo Alto made our car buying experience easy. He was friendly and didn’t pressure us to move quickly. After the purchase, he showed Victor at Audi of Palo Alto made our car buying experience easy. He was friendly and didn’t pressure us to move quickly. After the purchase, he showed us all of the technology features in our new car and helped us set it up. Thanks Victor for making the car buying experience a positive one! More

Very good They were very nice, and friendly We got what we were looking for We look for other options too and they were helping us to choose They were very nice, and friendly We got what we were looking for We look for other options too and they were helping us to choose More

Smooth trade-in Swapped my Q5 for a Q3 (in lease). Good service along the way. Michael Low was particularly helpful. Will return to this dealership for service. Swapped my Q5 for a Q3 (in lease). Good service along the way. Michael Low was particularly helpful. Will return to this dealership for service. More