
Audi Palo Alto
Palo Alto, CA
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2,831 Reviews of Audi Palo Alto
Buying a car from Audi Palo Alto was one of the easiest car buying experiences I've had yet. My salesperson, David Young, was very professional and determined to 'go the extra mile' to ensure my needs as a car buying experiences I've had yet. My salesperson, David Young, was very professional and determined to 'go the extra mile' to ensure my needs as a customer were met. I cannot emphasize enough how impactful his positive energy, willingness to negotiate, and general attitude was in my buying decision. He demonstrates a high level of professionalism, experience and client focus. More
We talked with a lot of dealerships and chose Audi PA because of their salesman Radi, handsdown the friendliest, knowledgeable, and honest, ask for Radi. because of their salesman Radi, handsdown the friendliest, knowledgeable, and honest, ask for Radi. More
The check in process was smooth, efficient, and a loaner car was available for me. I switched to Palo Alto Audi since Stevens Creek only had an Uber option for my annual service. car was available for me. I switched to Palo Alto Audi since Stevens Creek only had an Uber option for my annual service. More
Helpful staff, precise, pleasant. Communication has much Improved using text messages. Nice loaner too. Extremely expensive maintenance but obviously that is not the staff’s fault. Improved using text messages. Nice loaner too. Extremely expensive maintenance but obviously that is not the staff’s fault. More
John is a fantastic service rep!!Thank you for taking John is a fantastic service rep!! Thank you for taking such great care of your clients! We appreciate it! Thanks for washing my car too! John is a fantastic service rep!! Thank you for taking such great care of your clients! We appreciate it! Thanks for washing my car too! More
Excellent service in a timely manner. Actually it was completed a bit sooner than promised. I was informed of some additional issues that were taken care of, during the appointment. completed a bit sooner than promised. I was informed of some additional issues that were taken care of, during the appointment. More
Eric made the experience painless! He was very knowledgeable about the car and even had it waiting for me when I pulled up. When I was ready to come pick up my car, Eric had it washed, waxed and f knowledgeable about the car and even had it waiting for me when I pulled up. When I was ready to come pick up my car, Eric had it washed, waxed and filled it up with a full tank of gas. It was the little things that made this a really easy and pleasurable experience. I am recommending Audi Palo Alto to all my friends and family. More
Very efficient, courteous service from the moment of arrival to the point of exit. Will come back for next service soon even though it takes more than 40 minutes. arrival to the point of exit. Will come back for next service soon even though it takes more than 40 minutes. More
David in service was excellent. Walked me through the details of the service, costs, and expected costs very professionally and cordially. Took care to speak to me genuinely details of the service, costs, and expected costs very professionally and cordially. Took care to speak to me genuinely More
I had an Efficient service experience. The Lyft car service is a good perk and faster than the shuttle they used to have. Communication was timely and convenient. service is a good perk and faster than the shuttle they used to have. Communication was timely and convenient. More