Audi Palo Alto

I am very satisfied with David Liss services. He helped me out resolve the warranty issue for my car which would have cost me a lot. He was knowledgeable and helpful with the step-by-step process of fixin me out resolve the warranty issue for my car which would have cost me a lot. He was knowledgeable and helpful with the step-by-step process of fixing the car. I highly recommend hAudi dealership services. More

David is very helpful and paid attention to details. He was patient and helped us look for a suitable car and package before closing the deal. Audi Palo Alto has many options to pick from and we’ve certain was patient and helped us look for a suitable car and package before closing the deal. Audi Palo Alto has many options to pick from and we’ve certainly found a match. More

Kevin Gaddis is great. He helped us early, is very knowledgeable, communicated with us well, timely, and provided excellent customer service overall. Great inspection video. knowledgeable, communicated with us well, timely, and provided excellent customer service overall. Great inspection video. More

Great customer servcie Great service. Almost everyone in office is great. Operator can be more improved.. but over all great customer service and I am very happy for the s Great service. Almost everyone in office is great. Operator can be more improved.. but over all great customer service and I am very happy for the service of Audi Palo Alto. More

David was very helpful and communicated the progress of my cars scheduled maintenance. My car was returned to me with all work completed and it was washed as well. my cars scheduled maintenance. My car was returned to me with all work completed and it was washed as well. More

Great I felt Kevin Gaddis was very helpful and willing to go out of his way to make sure I was okay with my experience. He has the old time way to service I felt Kevin Gaddis was very helpful and willing to go out of his way to make sure I was okay with my experience. He has the old time way to service the customer. I had been very dissatisfied with the service after Lloyd Brown left. More

David was very attentive but issues remain. First year model issues which hopefully will be resolved . Drew has not always been in but Luan has done terrific back up model issues which hopefully will be resolved . Drew has not always been in but Luan has done terrific back up More

Chossing a model, test driving it a making deal for the car its financing was straightforward. The process of getting the deal closed was impossibly long and burdensome. Much of the paperwork, especally car its financing was straightforward. The process of getting the deal closed was impossibly long and burdensome. Much of the paperwork, especally the printing of documents for signature, could have been done ahead and the customer shouldn't have to sit around for (in my case) two hours. I had bought two cars from this dealer in the past and never had such problems. I will reccomesnd this dealership because of the earlier experience and subsequent service. Otherwise not. More

I have been impressed with the service here over the past few visits. John Su has always communicated well and resolved any concerns I’ve had. few visits. John Su has always communicated well and resolved any concerns I’ve had. More

Excellent service provided by both Luan and Rick. The whole experience was stress free and nice and the Costco pricing was great. Highly recommend the dealer. whole experience was stress free and nice and the Costco pricing was great. Highly recommend the dealer. More