Audi Palo Alto

Drew is great! Really easy to work with. He really wants you to find a car that fits you best. No pressure, lot of knowledge and respect whatever choice you made. you to find a car that fits you best. No pressure, lot of knowledge and respect whatever choice you made. More

Luan is a excellent sales representative. He responded quickly to my questions. He provided excellent service during the entire process and followed up to make sure I knew what was going on. He is knowle quickly to my questions. He provided excellent service during the entire process and followed up to make sure I knew what was going on. He is knowledgeable and professional. I am very satisfied with with his service and my purchase. More

Radi and john where great and provided amazing customer service. I will continue to go to the palo alto location because they were so great! service. I will continue to go to the palo alto location because they were so great! More

Excellent services. Quick and kind. I have asked to Excellent services. Quick and kind. I have asked to expedite and David was very accommodating, made sure I have a lift from and back. Super help Excellent services. Quick and kind. I have asked to expedite and David was very accommodating, made sure I have a lift from and back. Super helpful. Thanks, Yaron More

While I am very unhappy with the car I am delighted with Benny. I have never encountered a better service rep. Make sure you keep him! Benny. I have never encountered a better service rep. Make sure you keep him! More

Quan and the Audi service team were great! The communication and attention to detail were awesome. I would definitely recommend anyone to use Audi of Palo Alto to service their car. communication and attention to detail were awesome. I would definitely recommend anyone to use Audi of Palo Alto to service their car. More

Very pleasant and easy overall buying experience, would definitely visit again fir future purchases will recommend to friends. Very professional and responsive staff. Good inventory and stock. definitely visit again fir future purchases will recommend to friends. Very professional and responsive staff. Good inventory and stock. More

Avoid this dealer.I had a confirmed test-drive Avoid this dealer. I had a confirmed test-drive appointment and car's availability was confirmed by their sales agent (Amber Jones). I spent $50 on Avoid this dealer. I had a confirmed test-drive appointment and car's availability was confirmed by their sales agent (Amber Jones). I spent $50 on Uber to get there only to hear the car was sold a week ago (days before I got confirmation of its availability). Bruce, their used car manager, refused to reimburse me for my Uber ride. I escalated this to Jon Bittrolff, their General Manager, via email but never heard any replies. Avoid these unprofessionals. More

Good service. Took my car even though I did not have an appointment scheduled. Personable, good communicator. Understanding of the problem. Prompt service. No problems appointment scheduled. Personable, good communicator. Understanding of the problem. Prompt service. No problems More

Great efficient service. Quick check in and loaner was ready. I appreciated the quick updates and overview of the work that was done on my vehicle. ready. I appreciated the quick updates and overview of the work that was done on my vehicle. More