Audi Palo Alto

Solved a difficult problem in record time! Do came to the aid of his brother Luan, and this twosome conquered the seemingly impossible task of programming an ancient garage door opener, to work Do came to the aid of his brother Luan, and this twosome conquered the seemingly impossible task of programming an ancient garage door opener, to work with a new 2018 Audi! Big gap in technology but the brothers solved the problem for me. Great service. More

Very good John was very clear and prompt in communicating the service needs and timeline . Kept me updated when the work was done . Highly recommend John for fu John was very clear and prompt in communicating the service needs and timeline . Kept me updated when the work was done . Highly recommend John for future service needs More

Quick and easy Great service, super quick and easy. No one ever wants to go get their car serviced. Audi Palo Alto makes it so easy with loaner cars and yum coffee . Great service, super quick and easy. No one ever wants to go get their car serviced. Audi Palo Alto makes it so easy with loaner cars and yum coffee . More

The representative John Su was really great! The representative John Su was very friendly and helped me with all the questions I had when visited the Palo Alto Audi care office. I wanted to say t The representative John Su was very friendly and helped me with all the questions I had when visited the Palo Alto Audi care office. I wanted to say thanks to him sincerely. More

Very good service Great service and give me back the vehicle on time, so I don’t have to wait so long on my first service. And the services advisor are friendly. Great service and give me back the vehicle on time, so I don’t have to wait so long on my first service. And the services advisor are friendly. More

Oil change and new brakes This dealership is nice, friendly, and they take good care of your car. I would recommend them. Facility is clean and amenities are good also. This dealership is nice, friendly, and they take good care of your car. I would recommend them. Facility is clean and amenities are good also. More

Excellent service Bruce at Audi Palo Alto helped make the buying experience a smooth and comfortable process, and was helpful in answering my questions. Never got the " Bruce at Audi Palo Alto helped make the buying experience a smooth and comfortable process, and was helpful in answering my questions. Never got the "pushy" vibe that is all too common among car dealers. Would recommend this dealership to anyone in the market for a new or CPO Audi. More

Luan Nguyen is a good and professional sales person I bought an Audi Q7 one 10/28/2018. Luan patiently and friendly explained Q7's features and functions for me. I went through Costco Auto Purchase pr I bought an Audi Q7 one 10/28/2018. Luan patiently and friendly explained Q7's features and functions for me. I went through Costco Auto Purchase program. The price negotiation was very smooth. I was able to set a price, make a decision, go through the finance program, etc smoothly and quickly. In about 2 hours, I was able to drive a new Audi Q7 home. More

Do explained how to use Audi Q7 very profesionally I just bought Audi Q7. As it is my first Audi, I am not used to its user interface. I went to Audi Palo Alto office this morning. Do was very patie I just bought Audi Q7. As it is my first Audi, I am not used to its user interface. I went to Audi Palo Alto office this morning. Do was very patient and professional in teaching me all the nice features in Audi Q7 control panel and its sophisticated MMI (Multi Media Interface). This saves me lots of time and let me set all the features quickly. Thanks Do for a job well done. More

Great experience and service ! My car got broken into while on a road trip. The team at Audi took care of us as soon as possible. On a time crunch, they were able to fix my car in n My car got broken into while on a road trip. The team at Audi took care of us as soon as possible. On a time crunch, they were able to fix my car in no time. They also offered a free shuttle service around Palo Alto while we waited. Everyone was friendly, considerate and helped give us a great experience! Ahres was awesome! More