Audi Palo Alto

Great service Routine service turned bad when they found some wiring had been chewed up (probably rodents). This meant a delay in getting the car back and involving Routine service turned bad when they found some wiring had been chewed up (probably rodents). This meant a delay in getting the car back and involving my insurance. The fine folks at Audi service waited for the adjuster see the car before doing the work and I kept the loaner vehicle for nearly a week. More

Lease buyout Michael Low helped me with the lease buyout for my Audi Q5. The car was inspected and thoroughly detailed and it was nice to get a shiny ‘new’ car ag Michael Low helped me with the lease buyout for my Audi Q5. The car was inspected and thoroughly detailed and it was nice to get a shiny ‘new’ car again. More

20k miles service + front grill Great help and experience Thanks to Ahres Yasin. Loaner car was very helpful too. car was clean when I received it. Will always come back. Great help and experience Thanks to Ahres Yasin. Loaner car was very helpful too. car was clean when I received it. Will always come back. More

Great service Great service! Highly recommend ! Very friendly place, people are bety knowledgeable and patient to help me with my problem ! Overall am very satisfie Great service! Highly recommend ! Very friendly place, people are bety knowledgeable and patient to help me with my problem ! Overall am very satisfied about my visit More

Maybe I expect too much as a customers service Peoples in Palo Alto seems to be very busy when I walk in the building. Until I went into the counter then I get some help. Maybe is too earlier in Peoples in Palo Alto seems to be very busy when I walk in the building. Until I went into the counter then I get some help. Maybe is too earlier in the morning. More

Good experience! I bought a new Q5 from Audi Palo Alto. I had good experiences during this purchase. The employees here are friendly and professional. I would like I bought a new Q5 from Audi Palo Alto. I had good experiences during this purchase. The employees here are friendly and professional. I would like to recommend Audi Palo Alto to my friends. More

Extremely thorough and helpful in entire process Radek was the epitome of professionalism. Was always patient with my many questions. Never applied any pressure in my car search. The date I picked u Radek was the epitome of professionalism. Was always patient with my many questions. Never applied any pressure in my car search. The date I picked up car I was in a major rush . Radek went out of his way to accomadate my needs. Everyone in facility was quite accomadating. Highly recommend Palo Alto Audi with Radek in particular. Would give Radek a 10+ rating More

Great Experience 1st Audi purchase - pleased so far. Salesperson Mila was exceptional - took the time to walk thru the lot showing vehicles even though I hadn’t plann 1st Audi purchase - pleased so far. Salesperson Mila was exceptional - took the time to walk thru the lot showing vehicles even though I hadn’t planned on buying that day. That being said I decided to make a purchase. Mila spent a lot of time answering our questions & was always professional & knowledgeable. More

Amazing team, no pressure sales. This was my first time ever buying a car. I’ve been driving the same car my parents gave me forever ago and I’ve held out a long time to finally make This was my first time ever buying a car. I’ve been driving the same car my parents gave me forever ago and I’ve held out a long time to finally make the big purchase. To some people buying a car is no big deal and the cost too is no big deal, to me, it’s all a HUGE deal. I don’t make decisions easily, but I’ve always wanted a white Audi Q5 with tan interior. I’ve been looking on and off for about a year and now that my current car has stopped starting all the time, I decided it was time to finally make my purchase. Omar was amazing from the moment I reached out, keeping an eye out for what I was looking for and then letting me come back to test out interiors for over an hour of a car I wasn’t going to buy because the interior was right, but the exterior wasn’t white. I went back and forth sitting in the brown interior and tan interior forever and he just patiently waited, knowing this was a decision I needed to make for myself and wasn’t something he could sales guy his way into. I did a similar thing with another dealership who also didn’t have the white with tan interior that I wanted but they kept pushing me to the brown that I didn’t REALLY want because they had that car and it really put me off. Finally I decided on the tan interior and my husband and I were about to drive about 3 hours to go get the one we had found and Omar worked his magic and found the car I wanted nearby and then even convinced his manager to give us a better deal than we had been originally offered for the farther car. (Another dealership told me if that’s the deal they’re giving you then you should make the drive.) Omar fought for us until the end and made the whole experience really pleasant. Omar and the whole team at Audi Palo Alto (shout out to Gino too!) really came through for us and made my first car buying experience an incredibly positive one. I can’t thank them all enough. More

Very perfesional! They make buying a car easy. I love how you have the coffee machine and snacks. Michael Low is the best. I will definitely refer my friends They make buying a car easy. I love how you have the coffee machine and snacks. Michael Low is the best. I will definitely refer my friends More