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Audi Palo Alto
Palo Alto, CA
2,834 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,834 Reviews of Audi Palo Alto
May 16, 2019
Attention to Detail Halfway home after driving our brand new 2019 A5 Sportback off the lot, I noticed the Check Engine light was on. With less than 25 miles on it, it’s Halfway home after driving our brand new 2019 A5 Sportback off the lot, I noticed the Check Engine light was on. With less than 25 miles on it, it’s now at my nearby Audi Service Center being diagnosed. Why wasn’t the brand new car completely checked by Audi Palo Alto technicians before it was released to me? :-( More
by Miffed1
Verified CustomerEmployees Worked With
Sandy Nguyen, Denis Kaganovich
May 15, 2019
Excellent Mila, our sales person was very professional and patient. She is very knowledgeable and has a very pleasant personality. The entire team was pleasant Mila, our sales person was very professional and patient. She is very knowledgeable and has a very pleasant personality. The entire team was pleasant to work with and we had a good experience More
by ALLA.OSELOK
Employees Worked With
Ludmila Hasan , Gino Maynetto
May 15, 2019
Satisfactory experience I visited Audi Palo Alto for a multi point checkup of a used Audi, followed by 30k service. Everybody is eager to help and the staff make sure you I visited Audi Palo Alto for a multi point checkup of a used Audi, followed by 30k service. Everybody is eager to help and the staff make sure you don’t have to wait for anything and address all your queries. I was satisfied by the job. More
by KAPILRAJU
Employees Worked With
Tony Oliva, John Su
May 14, 2019
Fast, convenient, friendly Awesome service. It was friendly, clear and convenient. Exceeded my expectation. I came in early in the morning and dropped off my car without wait ti Awesome service. It was friendly, clear and convenient. Exceeded my expectation. I came in early in the morning and dropped off my car without wait time. Someone served me at the counter immediately and I was out within 5 minutes to continue my day. More
by SHARON.ENG
Employees Worked With
Sergio Rizo, Matthew Rost, John Su, Ahres Yasin
May 14, 2019
Taking care of my baby girl David Young treated my girlfriend like a queen. He treated her with such fantastic service. Please only buy your next Audi from David. He is extremely David Young treated my girlfriend like a queen. He treated her with such fantastic service. Please only buy your next Audi from David. He is extremely knowledgeable about all the aspects and features of your new Audi. I cannot rate him high enough. Simply put, David made my girlfriend’s brand new car experience wonderful. This was the best car buying experience I’ve ever had. Thank you David Young! More
by mpeddicord77
Employees Worked With
David Young
May 14, 2019
1st service Sergio and everyone else there were friendly and accommodating. Everything went smoothly and I really appreciate the updates and how easy and stress-f Sergio and everyone else there were friendly and accommodating. Everything went smoothly and I really appreciate the updates and how easy and stress-free the experience was. More
by fm9454
Employees Worked With
Sergio Rizo
May 13, 2019
Great in-person service Quick and easy -- Sergio is the best! Only pain point would be price of service. Thankfully there were was only one fee that I had to pay, no other su Quick and easy -- Sergio is the best! Only pain point would be price of service. Thankfully there were was only one fee that I had to pay, no other surprise costs. More
by chlntrn
Employees Worked With
Sergio Rizo
May 13, 2019
Exceptional customer service I am continually impressed with the level of professionalism at this dealership and would highly recommend Palo Alto Audi to any discerning Audi enthu I am continually impressed with the level of professionalism at this dealership and would highly recommend Palo Alto Audi to any discerning Audi enthusiast. Please keep up the great work ;) Thank you! More
by CNADEAUCALI
Employees Worked With
John Su
May 13, 2019
Excellent service Luan was excellent and most helpful. The process of buying the car was quick and easy. Enjoyed the selection of cars in the showroom. Thank You for al Luan was excellent and most helpful. The process of buying the car was quick and easy. Enjoyed the selection of cars in the showroom. Thank You for all the help! More
by NIKKI10
Employees Worked With
Luan Nguyen , Gino Maynetto, Jon Bittrolff
May 13, 2019
Outstanding Service/Advisor/Repair Spvr I had an outstanding service experience with my Audi Q5 at Palo Alto Audi. Ahres, my service advisor kept me completely informed, providing his cell I had an outstanding service experience with my Audi Q5 at Palo Alto Audi. Ahres, my service advisor kept me completely informed, providing his cell phone # for phone and text updates. Elias, Service mgr or spvr, rode with me to hear whistling—- which we did not because they had already lubricated the parts! Perfect. Honest. Quick to get back to me. More
by DFREEMAN678
Employees Worked With
Elias , Ahres Yasin
