Audi Palo Alto

Professionals Thanks to the Audi team and especially Radek and Tony for their expeditious and professional help. I specially appreciate the fact that Audi Palo Alto Thanks to the Audi team and especially Radek and Tony for their expeditious and professional help. I specially appreciate the fact that Audi Palo Alto had the best competitive price for the exact car we were looking for. They made every effort to make the transaction thanks to the Audi team and especially Radek and Tony for their expeditious and professional help. I specially appreciate the fact that Audi Palo Alto had the best competitive price for the exact car we were looking for. They made every effort to make the transaction seamless and frictionless. This was the second car that we had bought from this top rated dealer. More

Service as expected Brought my car in for interior-exterior protection services. Audi Palo Alto arranged a loaner (as promised) and completed the work in less time than e Brought my car in for interior-exterior protection services. Audi Palo Alto arranged a loaner (as promised) and completed the work in less time than expected. More

Great. Easy. Fair It was easy to work with the team over email Team was very responsive and the car pick up experience was efficient and the team was knowledgeable It was easy to work with the team over email Team was very responsive and the car pick up experience was efficient and the team was knowledgeable More

It was excellent and smooth Service was excellent. Follow up on service was great. Even though it was busy day service representative took care of our appointment and able to arr Service was excellent. Follow up on service was great. Even though it was busy day service representative took care of our appointment and able to arrange necessary drive back home. More

New lease easy Audi dealer and Mike Low made transitioning new lease easy. Fast and efficient and looked out for all my needs. Met all of my criteria Audi dealer and Mike Low made transitioning new lease easy. Fast and efficient and looked out for all my needs. Met all of my criteria More

nothing good waited for 1 hr with scheduled appointment. Whatever selected to do on their website they had no clue about, even though it was printed on final bill. waited for 1 hr with scheduled appointment. Whatever selected to do on their website they had no clue about, even though it was printed on final bill. Detailing for $100... ducky car wash does better wipe inside for $15. "Technitian" couldnt couldnt hear noise described from front axle, I heard it the second I pulled out of that place. Overall for $850 they only changed oil and swapped tires, could have done it for $220 anywhere in the bay area. Never come back. And what I was thinking about buying a car there for my wife, no thanks. Apparently as soon as you buy they threat you worse than used car dealer. More

Painless honest courteous Radi was a great help when we finally decided on a used car from Audi Palo Alto. They all accommodated our restless children very well. There was no Radi was a great help when we finally decided on a used car from Audi Palo Alto. They all accommodated our restless children very well. There was no pushiness and when we were ready to pull the trigger, all associates were helpful in getting us in the car and off the lot in less than an hour. More

Wait at drop off I had to wait an hour to drop off my car for service despite having an appointment and being on time for the drop off. The feedback from my service p I had to wait an hour to drop off my car for service despite having an appointment and being on time for the drop off. The feedback from my service person was also lacking in the first few days as he didn’t respond to me texts as to when I could expect to get my car back. I’m also disappointed that I had an AC failure on my car which is one year old and has less than 5k miles. More

Easy to deal with Drew was easy to work with and even though he didn’t have in depth knowledge of the Leaf, he got us going and was very helpful. Genoa was a also easy Drew was easy to work with and even though he didn’t have in depth knowledge of the Leaf, he got us going and was very helpful. Genoa was a also easy to work with and explained the different warranty options available very well. More

Great experience I bought my first Audi and was very happy with the experience. I pre-ordered my e-Tron in September and had to wait 10 months for delivery. I was rece I bought my first Audi and was very happy with the experience. I pre-ordered my e-Tron in September and had to wait 10 months for delivery. I was receiving regular updates from Drew throughout that time, who also promptly answered all my questions - and it was worth the wait. I love my new car! More