Audi Palo Alto

Oil change & low tire indicator Made an appointment. was welcome by friendly staff. Told John (my service Counselor) I need the car completed by a specific time & they delivered. Wou Made an appointment. was welcome by friendly staff. Told John (my service Counselor) I need the car completed by a specific time & they delivered. Would go back. More

Professional Great professionalism and courtesy by the entire service staff with attention to detail and all requested relevant information on demand to the custom Great professionalism and courtesy by the entire service staff with attention to detail and all requested relevant information on demand to the customer. Great job! More

Easy and helpful Roger Gray in the Service Department was quick and helpful. He also gave me some good tips for how to deal with my upcoming lease return. Roger Gray in the Service Department was quick and helpful. He also gave me some good tips for how to deal with my upcoming lease return. More

Dedicated service team who listens to and cares about custom Took care of door rattle noise on front driver side of Q7. Jon kept me posted with timely updates on the progress, and provided a high quality loaner. Took care of door rattle noise on front driver side of Q7. Jon kept me posted with timely updates on the progress, and provided a high quality loaner. More

Fix car I have some issues with my car and they fixed my car quickly. very smooth experience for doing road hazard claims and no issues having that filed. I have some issues with my car and they fixed my car quickly. very smooth experience for doing road hazard claims and no issues having that filed. More

exceed expectation Everything's good; everyone's nice. When I was told that they'd need more than a day to maintain the car and recalls, Roger provided me a loaner car w Everything's good; everyone's nice. When I was told that they'd need more than a day to maintain the car and recalls, Roger provided me a loaner car without being asked. More

Quick purchase of 2015 Porsche 911 4S We were unexpectedly in the market for a replacement for a 911 with a unique brown color. Audi Palo Alto happened to have a 4S that was one year newe We were unexpectedly in the market for a replacement for a 911 with a unique brown color. Audi Palo Alto happened to have a 4S that was one year newer than our existing car and with some very nice options. After finding it through Autotrader, Denis was very responsive at getting back to me and setting up an appointment. The car was in great shape and the purchasing process was a snap ... easy financing, quick processing, and they even brought in their wheel guy on short notice to buff out a couple of minor scratches on the rim More

Satisfied John did a great job addressing my concerns with getting the service done in a timely manner given that they ran out of loaner cars which was not idea John did a great job addressing my concerns with getting the service done in a timely manner given that they ran out of loaner cars which was not ideal. John was responsive to my concerns about the lack of a loaner vehicle and expedited my service so I could get access to my car for picking up my son that afternoon. More

Servicing if my Audi S6 Excellent service by the team. They explained my options and what the issues were with my car. I decided to use another resource due to price consider Excellent service by the team. They explained my options and what the issues were with my car. I decided to use another resource due to price considerations. More