Audi Palo Alto

Very friendly and professional All staffs I met at this dealership were very friendly and willing to help. Also they tried to explain about the service I get as much as possible. I All staffs I met at this dealership were very friendly and willing to help. Also they tried to explain about the service I get as much as possible. I will definitely recommend to my friends and family and come back. More

Fast service but too busy My car was serviced and returned to me very fast this time, but the waiting was kind of long for the adviser to come and take my car in the beginning. My car was serviced and returned to me very fast this time, but the waiting was kind of long for the adviser to come and take my car in the beginning. I made an appointment about a month ago and don’t know why I wasn’t given a priority. Everything else was fine though. More

They are Great The folks at dealership were awesome! Took me as a walk-in and was able to drive away happy with my new ride! They are also very dog friendly. Francoi The folks at dealership were awesome! Took me as a walk-in and was able to drive away happy with my new ride! They are also very dog friendly. Francois loved the staff. More

Efficient but Expensive Service I had a 15000K and brake service while I waited. It took less than two hours. When I first left my car I was told to wait outside and someone would co I had a 15000K and brake service while I waited. It took less than two hours. When I first left my car I was told to wait outside and someone would come get me. After 15 minutes, I finally got up and started inside and Matt noticed me. The cost for a minor service was a complete shock, even with a small discount. My car was washed as promised but floor mats weren’t cleaned. More

Great experience working with Luan Luan was knowledgeable, patient and happy to show us around the Q5. He has answered all our questions, on-site or not. He has given us our most plea Luan was knowledgeable, patient and happy to show us around the Q5. He has answered all our questions, on-site or not. He has given us our most pleasant experience ever when buying a car. We couldn’t ask for a better salesman. We know he will always be there for us when we need help or advice on our Q5. More

Excellent service Roger was very helpful. They did everything to make the experience convenient. Loved that they offered a shuttle so I don’t have to wait on-site. The Roger was very helpful. They did everything to make the experience convenient. Loved that they offered a shuttle so I don’t have to wait on-site. The inspection video was also very helpful. More

Amazing service with Luan Nguyen Luan was very helpful and he was not pushy at all. He is very knowledgeable and helped us determine our selection. This is the second time I have work Luan was very helpful and he was not pushy at all. He is very knowledgeable and helped us determine our selection. This is the second time I have worked with him and I will work with him again for my next lease! Palo Alto Audi is overall an excellent choice for getting an Audi! More

Helpful and friendly Compare last car maintanence experience in Jan, Roger give me very good impression. Very friendly and helpful, easy to communicate. I change my mind Compare last car maintanence experience in Jan, Roger give me very good impression. Very friendly and helpful, easy to communicate. I change my mind and I will back to do car maintanence service because of his professional. Also, my sales Michael always try to help me, when I have any issue for car maintanence, he always immediately contact me. More

Reliable Audi Service This is the second Audi I have bought and had serviced at this dealership. Staff are professional and friendly and I have been happy with the service This is the second Audi I have bought and had serviced at this dealership. Staff are professional and friendly and I have been happy with the service. Their mechanics are great.! More

Great buying experience Bruce was fantastic. He was great to work with and made this the most pleasant car buying experience we have ever had. We would recommend him to any Bruce was fantastic. He was great to work with and made this the most pleasant car buying experience we have ever had. We would recommend him to anyone. More