Audi Ontario

Friendly and Convienent Took my 2012 Audi A4 in for service and was greeted by Rick Zabala whom wrote me up and saw that my car was serviced in a timely manner. Rick kept me Took my 2012 Audi A4 in for service and was greeted by Rick Zabala whom wrote me up and saw that my car was serviced in a timely manner. Rick kept me informed and had my car washed before returning it to me. More

Top notch dealership and top-notch service department Luis in-service The service department is magnificent if I could give a 10 star I would also in the sales department AminTook great care of us no high Luis in-service The service department is magnificent if I could give a 10 star I would also in the sales department AminTook great care of us no high-pressure tactics Very professional and extremely friendly I would definitely recommend this dealership to anyone I Will only do business with this Audi dealership More

Great, friendly and extremely knowledgeable service advisor Rick Zabala, the service advisor was fantastic to work with! He was very friendly, professional and extremely knowledgeable. He was able to answer a Rick Zabala, the service advisor was fantastic to work with! He was very friendly, professional and extremely knowledgeable. He was able to answer all of my questions and he assisted me with everything on a courteous and professional level and answered all my questions promptly. One of the best service advisors I've ever had! Sean was also an exceptional service manager. I had run into a couple of problems and he resolved all issues professionally and promptly. He runs a very tight ship and is so easily approachable, down to earth and friendly! Thank you Sean! More

Great service and a great dealership This new Audi dealership is great! Brandon Clemons really helped me narrow down my choices and got right to business. I am very happy with my purchase This new Audi dealership is great! Brandon Clemons really helped me narrow down my choices and got right to business. I am very happy with my purchase and the service that they provided. Plus it was a great deal on the Audi A4. More

Excellent When you spend no more than 1 hour in a car dealership, that to me is excellent customer service! thanks to Romen Artalejo & Sales manager Mike for t When you spend no more than 1 hour in a car dealership, that to me is excellent customer service! thanks to Romen Artalejo & Sales manager Mike for the prompt service. More

Awesome Customer Service If you are going to buy a car, find Amin!! I had a great experience purchasing a car from him. At the beginning, I test drove couple cars, Amin showed If you are going to buy a car, find Amin!! I had a great experience purchasing a car from him. At the beginning, I test drove couple cars, Amin showed me all the features regarding to the cars that I was interested in. If you don't want to go through the hassle of dealing and feeling uncomfortable browsing around on your own. This dealer is the place you need to go! My sales - Amin gave us space during the time we were browsing the cars, he was very professional at explaining, introducing, and providing great service to us when we asked. Getting the deal you want is never a pleasant phase in the process of purchasing a car, however, it was not that bad for us. During the entire process, it was more causal and the negotiation was very pleasant. Even with their general manager- Greg. Overall, I got my car at the end and I enjoy the car very much. More

Professional and outstanding service Great service from Amin and Roman, both Audi Brand Specialist were professional and gave outstanding service. Amin took time to go over the features Great service from Amin and Roman, both Audi Brand Specialist were professional and gave outstanding service. Amin took time to go over the features of the A3 to ensure we were familiar and comfortable before releasing the car to us. Kevin Bolden, the Finance Manager was also very easy to work with and went over details of the Audi Care program. Thank you Amin, Roman and Kevin. Your patience to listen to our needs and professionalism in working with us made our leasing experience with Audi Ontario a smooth and pleasant one. More

good experience, good deal .enjoyed working with kyle.got the car that I wanted.easy in and out. that's all I have to say .enjoyed working with kyle.got the car that I wanted.easy in and out. that's all I have to say More

My First Audi Purchase was Prestigious Jonathan Valdovinos was our Audi Sport Brand Specialist / sales manager who made my first Audi purchase experience better than any experience I've had Jonathan Valdovinos was our Audi Sport Brand Specialist / sales manager who made my first Audi purchase experience better than any experience I've had with Lexus or BMW in the past. I gave the "Product Selection" a 4-stars for the dealership because I came into the dealership looking for an SQ5 Prestige in Gray, to which, the internet sales manager had said was in stock. When I arrived, the SQ5 was a Premium Plus, not the Prestige model I was looking for and not quite what I wanted. I almost settled for the Gray Premium Plus SQ5, but Jonathan showed me the White Prestige SQ5. I was on the fence about white versus gray. Jonathan took the time to bring both cars around and parked them side by side. After a few walks around the white SQ5 Prestige, Jonathan went through every Prestige feature that would be missing if I chose the Premium Plus versus the Prestige model. After a complete 2-hour demonstration and test drive, at Jonathan's recommendation, I purchased the White Prestige model. John, the finance manager, made the rest of the paperwork go extremely smooth and very fast. After I made the decision to purchase my SQ5, the paperwork took no longer than 30 minutes. At the end of the day, the overall experience in buying my first Audi was fantastic. Where other dealerships often frustrate the car buyer, Ontario Audi and Jonathan Valdovinos exceeded my expectations. More

Peace of mind My Audi is little over a year old, my battery kept going out. This was causing me such stress.I showed up at Ontario Audi service and Luis Macias was My Audi is little over a year old, my battery kept going out. This was causing me such stress.I showed up at Ontario Audi service and Luis Macias was the service specialist who came to my aid. He assured me that he will take car of the situation and for me not to worry. Audi replaced my battery at no charge without any hesitation. Praise The Living God for His goodness and favor. Luis Macias was very patient, he clearly saw that I was very distressed behind this matter. He knew how to calm me down. Thanks to Luis Macias for applying his interpersonal skills. More