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Audi Ontario

Ontario, CA

4.9
3,062 Reviews
Audi Ontario is now open and serving nearby Chino and Rancho Cucamonga with a great selection of new and used Audi vehicles. We are excited to bring the Audi brand to the city of Ontario, California. We feature a great selection of new and used vehicles and soon will complete our state-of-the-art service center that's ready to take care of your routine maintenance and service needs. We serve Audi shoppers and owners in the Inland Empire near Ontario, Chino, Rancho Cucamonga and Los Angeles areas. Give us a call if you need any assistance. We are here to help!
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2272 E. Inland Empire Blvd

Ontario, CA

91764

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Showing 3,062 reviews

March 21, 2018

Unbelievable Horrible Service! This has been the worse experience I have done with any dealership! THESE PEOPLE LIED TO ME! I take back my original review I had a different thought More

by Gersael1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett McKinley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Blair
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Cano, Rose Ruiz
Apr 05, 2018 -

Audi Ontario responded

Thank you for the feedback, I’m completely aware of the situation. We are sorry that this did not work out, we really tried to make this work but unfortunately you over stated your income and employment history, the financing wouldn’t go through. I’m not sure how this was an inconvenience for you since we delivered your car back to you, you never had to come back here at all. I am very sorry we were not able to sell you this car. If you have any questions about this please reach out to me directly. Thank you Greg Sexton General Manger Audi Ontario 909-292-9700

Apr 05, 2018 -

Gersael1 responded

Greg, I did not over state my income or my work history. I clearly told your people what i made and no one cared to verify my information i had paystubs not one person cared to verify. Dont call me a liar i never over stated anything. Your dealer damaged my vehicle that i traded and you all ignored me i had to reach you in order to get repairs on my vehicle started. Then for you to give me a rental and want my credit card information sorry . Your people made the bad deal, your people damanged my vehicle, you all ignorey calls. When my car was fixed chris had to request the review to be taken down. NO! I do not appreciate you calling me a liar. I DID NOT OVER STATE ANYTHING.

March 20, 2018

Service I would describe this dealership as the most helpful, caring people. I have gone to many dealership and Audi of Ontario takes the prize. I'm glad I More

by Tafolla2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias, Jhovan Coronado
March 20, 2018

Outstanding Service We purchased an Audi SQ5 yesterday. Leo Cano, the salesperson, was attentive, kind and extremely knowledgeable. He took time to answer our questions More

by Richard Sweeney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil Iltchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Scholz
March 19, 2018

Services That day was my first day of visiting. I brought my new car for check up and services. Luis took a very good care of my requests. He was very friendly More

by Maymajid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
March 19, 2018

Ambar Mejia is a professional and responsive service agent. Informative and knowledgeable - this is my favorite Audi service center and I will definitely give t More

by Mary1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
March 18, 2018

Best Car Purchase Experience I arrived at Audi Ontario with the plan to look for possible cars. Jhovan Coronado listened to my requirement and delivered a Audi A3, I couldn’t pass More

by West039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett McKinley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhovan Coronado, Rose Ruiz
March 17, 2018

Service appointment As consumers we want nothing but the best across the board and that’s I got here at the dealer Amber Mejia was very professional and attentive through More

by Audi man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
March 17, 2018

Excellent Service in all Aspects I have to say that the professionalism that Ambar Mejia displays is amazing. She is one of the most professional employee that I have dealt with. I ha More

by phoenix1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
March 17, 2018

Do better When we first time stop by, we told to the guy. We have issues with brake,, the brake is make noise while brakeing ,, and our problem haven’t soultio More

by Sharon123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Luis Macias
Apr 05, 2018 -

Audi Ontario responded

Thank you for taking the time to post your feedback here and I’m sorry we have not fixed this for you. Let me take a look and see what happened and I’ll reach out to you to come up with a solution. Conrad Castillon Service Manager Audi Ontario 909-292-9700

March 17, 2018

Best customer service Jhovan Coronado was very professional . Showed us many options that suit our needs. He made sure to help us get the price point we wanted and needed. More

by RalphG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bolder, Greg Sexton, Jhovan Coronado, Rose Ruiz
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