Audi North OC

Was looking to purchase an SQ8, so I met with the Sales Rep Austin, and took the one he had on the lot for a test drive. Loved the car, but was not interested in white with black interior. Told Austin the Rep Austin, and took the one he had on the lot for a test drive. Loved the car, but was not interested in white with black interior. Told Austin the specific vehicle I wanted (silver with red interior), and that my wife wanted to drive the vehicle before we ordered. Made an appt. with Austin the following morning, but when we arrived his manager Justin told us the only chance my wife had of test driving the white SQ8 is if we commited to purchasing that specific vehicle. Are you kidding? Take it or leave it! "We cannot run up the miles on that vehicle." He claimed. "Around the block? If that's your policy, why could you not have told us in advance when we made the appt for the test drive?" We went from that excited feeling of purchasing our dream Audi, to being angry and upset to the point of even reconsidering the brand. While I feel bad that Austin, who was terrific, lost out on selling us an SQ8, Audi should keep his manager as far away from customers as possible if they want to sell cars. We'll be purchasing our SQ8 elsewhere More

Nazila helped me with servicing my vehicle and all the staff did a great job. The Audi advisor sent video updates and kept me informed. They were prompt with their services and got my car back to me quick staff did a great job. The Audi advisor sent video updates and kept me informed. They were prompt with their services and got my car back to me quickly. More

Had a wonderful buying experience at Audi North OC. We visited many other Audi dealers closer to us but Rob, Justin and Jimmy made the drive worth it - especially for the deal and service we received. We visited many other Audi dealers closer to us but Rob, Justin and Jimmy made the drive worth it - especially for the deal and service we received. Friendly, personable, honest and helpful throughout the entire process. Would highly recommend them! More

Thoroughly enjoyed the sales experience. Our sales person, Robert Benedict was exceptional - knowledgeable, professional, friendly and extremely helpful. He made the experience wonderful, Our sales person, Robert Benedict was exceptional - knowledgeable, professional, friendly and extremely helpful. He made the experience wonderful, and found a 2023 Q5 with the exact color and package that I wanted. Everyone at the dealership seemed very friendly, and I would definitely recommend them. More

We've been an Audi family for many years, and this December, we had the pleasure of purchasing our vehicle from Audi North OC Audi. Jeremy was our Sales Consultant, and he made our car-buying experie December, we had the pleasure of purchasing our vehicle from Audi North OC Audi. Jeremy was our Sales Consultant, and he made our car-buying experience the best we have ever encountered. Knowledgeable, friendly, and low-pressure. These are all of the qualities we look for and respect. The entire team, from the service staff to finance, was perfect. Highly recommend this dealership. More

Thanks to the Audi North OC team I got my dream car with the exact package I was looking for. They actively reached out to me when new cars came on the lot that matched what I wanted and I walked away with the exact package I was looking for. They actively reached out to me when new cars came on the lot that matched what I wanted and I walked away with a brand new car never test driven by anyone else, fresh from the factory! Everyone was nice and supportive and the process was seamless. I have closer dealerships to me but drove a bit further to deal with Audi North OC. They are worth it! More

Very courteous customer service. They were very informative and helpful. Our car is running better than before we took it in for the 55,000 mile service. Our Audi was returned spar They were very informative and helpful. Our car is running better than before we took it in for the 55,000 mile service. Our Audi was returned sparking clean as well. We will be returning for future services! More

Great buying experience at Audi North OC! Jeremy and Jimmy were pleasures to work with .. highly recommended! Jeremy and Jimmy were pleasures to work with .. highly recommended! More

Great customer service. Steve the service writer was helpful in fixing my car play and contacting the extended warranty company saving me a lot of money in repairs. Steve the service writer was helpful in fixing my car play and contacting the extended warranty company saving me a lot of money in repairs. More

Excellent experience with the Service Dept! I always went to an Audi dealer in Riverside but thought I’d try North OC Audi. They performed a much more thorough service inspection than my car h I always went to an Audi dealer in Riverside but thought I’d try North OC Audi. They performed a much more thorough service inspection than my car has ever had. Jorge Salceda is an excellent service advisor and worked with Audi on my extended warranty claims. The work was done on time as promised and all of my concerns were addressed. Jorge is my new Service Advisor and I no longer have to drive to Riverside. More