Audi Nashua

Audi of Nashua has the best staff which makes service become a pleasure and not a burden. Mark Desjardins, my usuual service adviser, is always available and is extremely efficent. His personality is c become a pleasure and not a burden. Mark Desjardins, my usuual service adviser, is always available and is extremely efficent. His personality is comforting along with always has a smile. His follow-up is superb. There are 2 other dealerships options available to me that are closer to my home, but they just don't compare to the level of service, execution and professionalism that I receive at this dealership. I bought my first Audi in 1998 from Ira Audi in Danvers. Service was horrible and I discovered Audi of Nashua a few years later. Since then, I have purchased 4 Audi's from this Audi of Nashua and will continue to do so. I have also converted 3 friends to become Audi owners as well. More

Below is the email I sent to the Service Manager at Audi of Nashua. I would say that sums it up! Phil, I know in the service world, particularly in the world of automobile sales and service, it is ex of Nashua. I would say that sums it up! Phil, I know in the service world, particularly in the world of automobile sales and service, it is extremely difficult to keep people satisfied at times. I worked for a dealership out West for a while and experienced these situations first hand. I must admit I was a bit embarrassed to drive my ’99 A4 Avant onto the lot. My wife and I bought the car as her winter transport and in the last 6 months we have spent approximately $6k at various independent shops in Massachusetts. I was extremely pleased with the way I was treated by your Service Advisors. Eric greeted me immediately and although my appointment date had been mixed up, was able to get the car in immediately. He showed me where the coffee and work stations were and it was nice to be in a place with ample room for all of the customers. Shortly after getting the car on the rack, Danielle called to tell me there were other issues that would need to be sorted out, and parts would not be available until the following week. She set me up with a loaner car and I was on my way. Throughout the time my car was at your location, Danielle would frequently update me on the progress, and unfortunately the new problems that cropped up. She was very helpful and supportive knowing the amount of money I had already sunken into the car. She even brought me out to the shop, so the tech could explain exactly where the problems were and what needed to be done. The bottom line is, I am extremely pleased with how I was treated by your staff. The dealership was clean and the shop was clean as well. I will absolutely patronize your dealership again and I will highly recommend you to anyone I know that is in the market for a new car, or just great service. Keep up the great work! Sincerely, Jason More

I called the night before to see what they would give me for my trade. I told them what I needed to get and they agreed they could do it. I went in the next morning and was treated very well, no games, they for my trade. I told them what I needed to get and they agreed they could do it. I went in the next morning and was treated very well, no games, they gave me the price they quoted for trade and the car I was buying and I was in and out. Mike and Nick were very professional and Paula was very pleasent on the phone setting the whole deal up. Overall a great experience. I will be buying my wife's car there in the fall, no questions asked. More

This is the 2nd car I've purchased through Shane and this experience was as good as the first. Great dealership with quality people throughout from Sales to Service Department. I live in RI but work in Bos experience was as good as the first. Great dealership with quality people throughout from Sales to Service Department. I live in RI but work in Boston and the dealer has a rep pick up my car for service requests and after the work is complete they return the vehicle to work, making the whole process simple for me. I would highly recommend Audi of Nashua! More

Very professional, knowledgeable about product and options. Not pushy at all. Courteous and straightforward. Delivery was smooth, not hurried, and with full explanation of equipment and electronics. options. Not pushy at all. Courteous and straightforward. Delivery was smooth, not hurried, and with full explanation of equipment and electronics. Met Service Manager and he was professional too and advised me on an issue I had with my other car that was unrelated to this dealer. More

I had a 2008 Audi A4 and was looking to upgrade to the 2011 model. Shane Weinberg (client advisory) did a great job helping me out on the 2008 A4, so naturally I gave him a call. When I came to the deal 2011 model. Shane Weinberg (client advisory) did a great job helping me out on the 2008 A4, so naturally I gave him a call. When I came to the dealership he was very responsive and right away was able to give me some options for replacement. He had Nick Dota (general sales manager) run some numbers immediately which was very helpful. Nick and Shane both gave me their advise. I went home with the numbers and returned the following day - refined the numbers and drove off with a new car. They took care of the old car and made registration/insurance/paperwork on the new car very painless. I would recommend Shane to anyone looking to purchase or lease an Audi. He is prompt and will help you find a deal to your liking without any hassling. More

As a longtime Audi owner and with our local dealership closing recently, I contacted Audi of Nashua to inquire about purchasing a 2011 A4. I found the experience completely stress free, as they were easy closing recently, I contacted Audi of Nashua to inquire about purchasing a 2011 A4. I found the experience completely stress free, as they were easy to work with and able to come up with a deal that met our requirements. Shane Weinberg, our sales consultant was extremely professional and very knowledgeable about the automobile.The delivery process was handled well and ample time was spent in explaining any of the new features we were not familiar with. All in all, I woulld recommend Audi of Nashua should you be interested in purchasing a new vehicle. More

This is my first Audi, the A4 Cabriolet Convertible and I can already tell you after 2 weeks it won't be my last. The dealership is first class! Wayne my Sales Consultant and Nick the General Sales Mgr did e can already tell you after 2 weeks it won't be my last. The dealership is first class! Wayne my Sales Consultant and Nick the General Sales Mgr did everything possible to make my experience pleasant and answer all my questions. Being a first time Audi buyer I had lots of questions. Everyone was so friendly and went out of their way to get everything done as promised. You guys were ALL AWESOME!!! If you stop by and speak with Wayne, ask him about the jacket. More

I am a repeat customer - 5 Audi vehicles in all - and one of the reasons is the quality of the brand and the service life of the autos. The model and options that I wanted were not readily available, but Au of the reasons is the quality of the brand and the service life of the autos. The model and options that I wanted were not readily available, but Audi of Nashua went out of their way to find the vehicle for me. The service department has been nothing but great for all of the years they have been in Nashua. Not the lowest cost, but everything has always been done on time, and never have I had to return to re-do any service work. Oh - in your note about e-mail address - "existense"(sic)is spelled incorrectly. More

This is our fourth Audi purchase. By far the best customer service I've had at any dealership. I spoke with Heather on the phone Saturday mid afternoon, by Saturday evening I had rough numbers from customer service I've had at any dealership. I spoke with Heather on the phone Saturday mid afternoon, by Saturday evening I had rough numbers from her. I was invited to come over from Vermont on Sunday. I was told to ask for Nick (the Manger). I arrived Sunday with a couple cars in mind. Nick introduced me to Jamie (the Q7 specialist) who quickly helped me narrow my options to 1 specific car. I already had and payment range in mind. I told Jamie what it was and we worked it out. Nick did my trade-in assessment and his number was within $500 of what I had worked it out to be. I got an honest fair trade on my Suburban, and honest and fair sale price for a 2007 Q7 Premium. Couldn't be happier with my experience at Audi of Nashua. What's even better... My wife loves her CPO Audi Q7. She calls it her "Dream Car." More