Audi Nashua

Initially I came in to take a look at the car but after dealing with Kathleen and her boss Ryan I was so amazed with the welcome, the knowledge, the patience, the service, the follow up, the fun conversati dealing with Kathleen and her boss Ryan I was so amazed with the welcome, the knowledge, the patience, the service, the follow up, the fun conversation I experienced. I didn't feel pressured or anything like that at all. I made up my mind to buy the car from them. I'm very very very happy with the overall experience I had and will definitely come back and recommend others to this dealership. More

Audi Brand Specialist Linda Petralia is the person you want to work with! She provided excellent customer service and I would recommend anyone working with her! want to work with! She provided excellent customer service and I would recommend anyone working with her! More

The team at Audi of Nashua has worked with me and my husband for the past several weeks to turn around an error made on both ours and their part when purchasing a car a few months ago. They were able husband for the past several weeks to turn around an error made on both ours and their part when purchasing a car a few months ago. They were able to find the right vehicle for us and then gave us the most thorough and user friendly introduction to the many features of the new car. Finally, they worked with us to assure the right warranty for the number of miles we drive, which ultimately saved us money as well. We have truly come 180 degrees with this dealership and would recommend them to anyone looking for a car. More

Just purchased my 5th Audi A6 in August. As usual, the entire staff at Audi of Nashua were the ABSOLUTE BEST! I returned to Audi of Nashua because the entire dealership works as a team and appreciates my entire staff at Audi of Nashua were the ABSOLUTE BEST! I returned to Audi of Nashua because the entire dealership works as a team and appreciates my business. From Sales to Finance to Service, the committment to excellence is there all the time. I really can't imagine doing business with another dealership! More

We brought our Audi to a local mechanic who diagnosed it with a large mechanical failure. He recommended contacting Audi of Nashua for their expertise. The dealership is located over an hour from our home with a large mechanical failure. He recommended contacting Audi of Nashua for their expertise. The dealership is located over an hour from our home but turned out to be well worth the trip. The level of service, knowledge and professionalism was unsurpassed. Given the extent of the repair it was complete in a timely manner and the cost very reasonable. We will be back to Audi of Nashua for all future service needs. If you live in NH and own an Audi this is where you should be going! More

I bought a new Audi A6 in December 2012 and absolutely love the car. I wanted to let everyone know that this dealership was great. I worked with Shane and he was awesome. Shane is very polite and very kno love the car. I wanted to let everyone know that this dealership was great. I worked with Shane and he was awesome. Shane is very polite and very knowledgeable when it comes to knowing everything about Audi. It was a great pleasure working with him. I just brought my car in for a quick visit today and quite a few salesmen (Shane, Ian, and Jesse) asked me what was wrong and they were all helping me out with my small problem. They all went above and beyond in order to make me happy. I have been reading other reviews and cannot explain why most are negative. I have had great experience with Audi of Nashua and will continue to return for service and purchasing another Audi for my wife. More

I WENT IN JUST TO SEE WHAT THE HAD AND TO GET SOME PRICES. WE SAW AN A5 CONVERTABLE THAT I WAS INTERESTED IN AND WANTED TO KNOW WHAT THEY COULD DO FOR ME. I TOLD THEM MY BUDGET AND THEY WERE VERY RE PRICES. WE SAW AN A5 CONVERTABLE THAT I WAS INTERESTED IN AND WANTED TO KNOW WHAT THEY COULD DO FOR ME. I TOLD THEM MY BUDGET AND THEY WERE VERY RESPECTFUL OF WHERE I WANTED MY PAYMENT TO BE AND WORK TO GET IT WHERE I WANTED IT. WHEN I WENT TO PICK UP MY CAR THE PAYMENT HAD GONE UP HIGHER THEN WHAT I WANTED AND ERIC IN FINANCE WORKED TO GET MY PAYMENT WHERE I WANTED IT TO BE. JESSE MY SALESMAN WAS VERY HELPFUL WHEN I VOICED MY CONCERNS AND WORKED WITH US. THIS IS A VERY CLASSY DEALERSHIP AND I WOULD RECOMMEND IT TO EVERYONE. YOU CAN SHOP WITH NO PRESSURE AND THEY WORK TO HELP YOU STAY WITHIN YOUR BUDGET. More

I had a terrible, terrible experience with the entire team from top to bottom at this lousy dealership. I had contacted the sales staff there over the phone, asking if they would be willing to match or team from top to bottom at this lousy dealership. I had contacted the sales staff there over the phone, asking if they would be willing to match or do better on a price than I had in hand. I live in Boston and Nashua is a little over an hour away. There was a slight difference in the options packages, a total of a $350 difference. I was assured that it was worth a trip up there to buy a new car and that we could discuss the price. Upon arriving the lady, Paula, I had spoken to on the phone, promptly dumped us on another salesperson Jesse ?, whose last name eludes me for a test drive. Upon finishing the test drive we sat down with Jesse and he indicated that I had already negotiated a number that was significantly higher than I had been led to believe over the phone. He stated that it was as low as he was going to go. Not wanting to have completely wasted an afternoon, I asked him to take a slightly lower offer to his sales manger, whose name I did not get. Basically we were $100 and a set of floor mats away from me putting the car on my credit card and being done with it. Instead, Jesse comes back to me and says that his General Sales Manager refused and I quote "You don't even want to know what my Manager said, I can't even repeat it." I am not accustomed to being insulted through intermediaries and told Jesse that I found that pretty xxxx irritating. Where I am from men talk to each other directly when they have anything in particular to say, especially if it is insulting. But that is not how business is done in that corner of New Hampshire. I was so angry with the insulting tenor of the conversation, a curious tactic for a business trying to sell luxury cars, that I left having felt like I was the attempted victim of a bait and switch and an incredibly arrogant Sales Manager and or incompetent salesperson, Jesse. Way to close the deal! On my drive back to Boston, the other incompetent salesperson, Paula, called me back and attempted to explain herself. Nothing came of that conversation at all. Why she wasn't present to shepherd the deal that she had initiated at any point while I was actually at the dealership is simply beyond me? The level of weaseling and nonsense involved in this encounter left a terrible taste in my mouth. If I didn't enjoy my current A6 as much as I do, I would simply have been done with Audi for good and made sure to tell every single person I know about what a ridiculous operation they run. However, a terrific salesperson from another dealership here in Massachusetts called me the following morning and made me a great offer on a new A4 which I happily accepted. Ultimately a happy ending with Audi in general, but no thanks to the Three Stooges at Audi Nashua, good riddance. More

I went in to lease an Audi A5 Cabriolet. I knew what I wanted and already did 99% of my own legwork. They only had 1 and it was in the showroom. I was asked what my budget was and I told them that I was wanted and already did 99% of my own legwork. They only had 1 and it was in the showroom. I was asked what my budget was and I told them that I was not ready to divulge that information, I just wanted straight up lease pricing on the MSRP of the vehicle. Easy enough, no haggling. I realized after I said that, the sales woman wrote me off. I saw a lease incentive on their website on the exact car I went in saying I wanted to lease, that they never mentioned. I sent a request to test drive through their website, after 24 hours of silence I called to set up a test drive. I was told that if the numbers given to me didn't fit my budget, they didn't want to take it out of the showroom. WOW! Again, back to budget. (Which I neither confirmed or denied that it did not fit in my budget at this point) She told me she'd see if she could get it out of the showroom that evening for me to test drive it and she would call me back to confirm. She called me back to inform me that the only A5 they had they trader that day to another dealership and they would not get anymore in. I told her I'd pursue another Audi dealership at that point. FYI to Audi. I make PLENTY of MONEY and have PERFECT CREDIT. Your loss. More

We went to the dealership with the intent of purchasing a Certified Pre-Owned car that we had discussed with Paula Brait. After the test drive, we shifted gears and decide to test drive a S4 as well. Mik Certified Pre-Owned car that we had discussed with Paula Brait. After the test drive, we shifted gears and decide to test drive a S4 as well. Mike Rindo, our sales specialist did not push us towards either purchase and gave us enough room to make our decision. In spite of being an avid car fan, Mike pointed out features that I was not completely aware of. Anthony worked with us to finalize the deal. The financing manager, Eric, was a pleasure to work with. He did not push any sales packages and was very efficient with the paperwork. In all, it took me about 15 minutes to purchase the car. While I waited for out of state registration, they setup an area for me to conduct business through the day. I highly recommend the dealership and would love go back and buy another car in future. More