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Audi Marin

San Rafael, CA

Overview
Employees
Reviews
Vehicles
4.9
345 Reviews
Welcome to Audi Marin | Serving Mill Valley, Richmond and San Francisco, CA When you visit us in San Rafael, you know your satisfaction is vital to our team, and our reputation for customer service is well-known. We sell a variety of new and used Audi models here at Audi Marin, and when you visit, you'll see each up close. With plush interior materials, impressive performance, and a sleek exterior, your next Audi A4, A5, Q3, Q5 or Q7 is waiting for you to come to take a test drive. Luxury Car Financing for Audi Vehicles in Mill Valley, Richmond and San Francisco, CA With a wealth of choices between new and used luxury vehicles, we're confident you'll make the right pick. When you do, the finance team at Audi Marin is ready to help. For any Audi A4, A5, Q3, Q5 or Q7, we have lease and auto loan options which provide quality financing terms as our team works on your behalf to provide a smooth and simple financing process that puts you behind the wheel of a new Audi soon. Quality Service & Audi Parts in San Rafael Now that you've chosen the perfect new or pre-owned Audi A4, A5, Q3, Q5 or Q7, return to our team at Audi Marin for optimum care. The vehicles in the Audi lineup are known for their longevity as much as their premium style features, and our service team in San Rafael knows it's no coincidence. We use only OEM-approved parts for high-quality support for your vehicle. If you're ready to work with a team of trained professionals, schedule your appointment with our team today.
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700 Francisco Boulevard West

San Rafael, CA

94901

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Showing 345 reviews

October 11, 2023

Great service as always. Appreciated the dealership getting me a LYFT car back and forth as well since they were out of loaner cars. More

by SCOTTEKLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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Nov 15, 2023 -

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experience with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. We're pleased to hear that you appreciated the LYFT service when loaner cars were not available. Your satisfaction is important to us, and we're grateful for your continued support. If you have any additional feedback or specific needs, please feel free to reach out. Your trust in Audi Marin is highly valued, and we look forward to providing excellent service in the future. Thank you for choosing Audi Marin.

October 11, 2023

Thanks for the recent service to my car. Your quick response and professionalism is always appreciated, and Amy was a gem to work with! More

by PATRICKMARTINMAGIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Audi Marin responded

Hi Patrick thank you for leaving us this kind review, we are sorry your experience was only a 1-star one, please let us know what we can do to make your next experience a 5-star one!

Oct 12, 2023 -

PATRICKMARTINMAGIC responded

I was providing a 5 STAR REVIEW, so must have accidentally sellected the wrong category. Thanks for making the correction.

October 11, 2023

I originally started the day thinking I was going to get a bmw, but the team at Audi Marin made my decision a no brainer. A special thanks to Paul for showing me the car of my dreams, Jason for finishing th More

by cdanielrichards
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lommen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Shahin
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Nov 15, 2023 -

Audi Marin responded

We want to express our sincere gratitude for your positive feedback. Your satisfaction is our priority, and we're thrilled to have played a part in your exceptional experience. We're honored to have been a part of your decision to choose Audi. Paul, Jason, and Shahin are thrilled to hear about your positive experience. Congratulations on your new Q8etron, and we appreciate the five-star rating.

October 11, 2023

Was very easy to deal with both finance and sales. Will do business again with this dealer as well as recommend them More

by woodyates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lommen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experience with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. Thank you for describing your experience as easy with both finance and sales. We're honored to have earned your business, and we appreciate your recommendation.

October 11, 2023

excellent customer service. drop off and pickup very easy. the video added to the recommended service link was very useful and a great idea to add More

by brett hansbery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Poarch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experience with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. Thank you for acknowledging our excellent customer service. We're delighted to hear that the drop-off and pickup were easy for you. The addition of the recommended service video is aimed at providing valuable insights, and we're glad you found it useful! Thank you again for choosing Audi Marin

October 09, 2023

The dealership provided ample communication through the buying process making the experience easy and enjoyable More

by bryan.t.lewis
Recommend Dealer
Yes
Employees Worked With
Paul Lommen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Audi Marin responded

We want to express our sincere gratitude for your positive feedback. Your satisfaction is our priority, and we're thrilled to have played a part in your exceptional experience. We're delighted to learn that our dealership's communication made the buying process easy and enjoyable for you. Thank you for choosing Audi Marin!

October 07, 2023

Everyone did their best to make this purchase a positive experience. Thank you every one More

by DANIELB1154
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott sales person
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Nov 15, 2023 -

Audi Marin responded

We want to express our sincere gratitude for your positive feedback. Your satisfaction is our priority, and we're thrilled to have played a part in your exceptional experience. Thank you for acknowledging the efforts of our team. We're pleased to have made your purchase a positive experience, and your gratitude is greatly appreciated.

October 07, 2023

I love my car. They did great on putting together the financing that I'm comfortable with. More

by C.ARGENTE81
Recommend Dealer
Yes
Employees Worked With
Paul Lommen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Audi Marin responded

We want to express our sincere gratitude for your positive feedback. Your satisfaction is our priority, and we're thrilled to have played a part in your exceptional experience. Congratulations on your new car! We're pleased to hear that we could put together financing that meets your comfort level. Thank you for choosing Audi Marin, if you ever need anything don't hesitate to reach out!

October 07, 2023

veru helpful, efficient and friendly. Even though I had a reservation, there was not a loaner car available making things difficult. More

by RDKRETIRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Roque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Poarch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan O'Sullivan
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Nov 15, 2023 -

Audi Marin responded

We appreciate your kind words about our team's helpfulness, efficiency, and friendliness. We apologize for any inconvenience regarding the loaner car, and we'll strive to enhance our reservation system

October 06, 2023

The staff here is very knowledgeable about their cars and and are very friendly too. More

by joeverzosa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego
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Nov 15, 2023 -

Audi Marin responded

We want to express our sincere gratitude for your positive feedback. Your satisfaction is our priority, and we're thrilled to have played a part in your exceptional experience. Thank you for recognizing our staff's knowledge and friendliness. We're dedicated to providing a welcoming and informative environment for our customers.

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